Consumer Behavior News
Inflation not cutting hard into consumer spend
February 10, 2023
Inflation and the potential talk of a recession isn't stopping most U.S. consumers from spending this year as 67% plan to spend either the same or more this…
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Gen Z consumers worry about recession, seeking better deals
February 8, 2023
The current economy and a possible recession are weighing heavy on a good number of Gen Z consumers, with 70% reporting that inflation and price increases on…
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NRF: Recession unlikely, growth ahead
February 7, 2023
A U.S. recession is unlikely and there will be slight growth this year, according to National Retail Federation Chief Economist Jack Kleinhenz.
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Consumers just want efficient digital experience
February 6, 2023
A good number of U.S. consumers, 40%, push brand loyalty to the side and aren't too focused on where they buy online as long as the experience is a good…
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Automated tech, revenue top of mind for retailers
February 2, 2023
Just over one third of U.S. retailers, 33%, are building entirely separate market approaches to appeal to Gen Z consumers and 77% plan to expand the number of…
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Shopping wait time impacting retailer revenue
February 1, 2023
The cost of a shopper waiting in line at a physical store is having a negative impact on company revenues, according to 92% of retailers polled in a research…
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Consumer behavior requires balancing act for retailers
January 31, 2023
Consumer behavior, which includes hopping between online and in-store shopping seeking the best value and experience, is going to require a new channel…
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More consumers care about sustainable shopping options
January 27, 2023
Consumer interest in sustainable shopping is on the increase, with an overwhelming majority of young U.S. shoppers willing to spend more on…
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Most consumers OK with paying for better return experience
January 26, 2023
A good number, 70%, of U.S. consumers are willing to pay for more flexible retail return experiences.
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Big spend projected for Valentine’s Day
January 25, 2023
Consumers will be showing big love come Valentine's Day as they're expected to spend nearly $25.9 billion, a hefty increase from $23.9 billion in 2022…
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Consumers pulled back spend in holiday season
January 24, 2023
Shoppers in the U.S. reduced retail spend at the pinnacle of the holiday season, and retail sales dipped 1.1%, according to Commerce Department data.
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Financial stress impacting consumers
January 23, 2023
More than half of Americans, 55%, had financial challenges in 2022 compared to 37% in 2021, according to KeyBank's 2023 Financial Mobility Survey. In addition…
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January 20, 2023
More than half of Americans, 55%, had financial challenges in 2022 compared to 37% in 2021. In addition, 42% of respondents and 52% of millennial respondents…
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Consumer confidence rose in December
January 16, 2023
Consumer confidence rose in December more than industry watchers expected, registering 108.3 on a consumer confidence index for the month.
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Holiday sales were strong for retailers
January 12, 2023
Consumers spent $211.7 billion from Nov. 1 through Dec. 31, 2022, a 3.5% year-over-year boost, and also set a record for e-commerce, according to Adobe…
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US economy added 223K jobs at year’s end
January 10, 2023
The U.S. economy created 223,000 jobs in Dec. 2022, marking the second best year for the labor market since 1939.
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Shoppers embracing self-serve, DIY in retail stores
January 3, 2023
Consumers are embracing self-serve habits and increasingly using do-it-yourself technology in stores and that in turn is letting store associates dedicate more…
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US retail sales spiked 7.6% in holiday weeks
January 2, 2023
U.S. retail sales, which does not include automotive sales, increased 7.6% this past holiday season compared to the 2021 holiday season, according to the…
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Instant gratification, discovery aspect top drivers in consumer store visits
December 27, 2022
When queried on why they would shop in a physical retail store, 45% of consumer say the desire is rooted in getting hands on goods instantly, and 38% enjoy the…
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Trends hitting grocers in 2023
December 23, 2022
Come 2023 grocery shoppers will pay more for delivery and the days of free delivery will end.
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