Consumer Behavior News
Economy, finances top concerns for holiday shoppers
October 4, 2022
Nearly a third, 29%, of U.S. consumers are thinking about spending less this holiday season and spending is expected to be on par with 2021 levels.
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Inflation, interest rate spikes not slowing shopping
October 3, 2022
While consumers are still worried about inflation and interest rate hikes they haven't stopped shopping and spending, according to the National Retail…
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Rite Aid reports $5M in losses in recent quarter
October 3, 2022
Shoplifting cost Rite Aid $5 million in its most recent quarter, with its New York stores taking the hardest hit.
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Shoppers hungry for discounts, digital shopping
September 29, 2022
The COVID-19 pandemic has altered consumer shopping in two major ways: Consumers have a greater love for digital commerce and they're on the hunt for discounts.
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Retail shrink hit nearly $100B in 2021
September 29, 2022
Retail shrink accounted for $94.5 billion in losses in 2021, up from $90.8 billion in 2020, according to the 2022 National Retail Security Survey from the…
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Halloween consumer spend may break 2021 record
September 29, 2022
Halloween spending is expected to hit a record $10.6 billion, a robust increase compared to 2021's record of $10.1 billion.
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Best Buy, Home Depot strive to stop theft, product loss
September 28, 2022
Electronics retailer Best Buy and Home Depot, a home improvement retailer, are both striving to stop in-store theft by locking up more items.
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Holiday shoppers hitting stores earlier this year
September 28, 2022
While most holiday shoppers (80%) plan to shop the same or more this holiday season, as compared to past years, nearly one in two (45%) are going to shop…
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Inflation top worry for holiday shoppers
September 27, 2022
Nearly half of consumers, 48%, plan to shop early for this holiday season and the big reason is inflation, according to a Gartner Marketing survey.
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Why retailers need a conversion rate optimization program
September 26, 2022
Retailers seeking to drive sales and boost customer loyalty need an effective conversion rate optimization program for both physical and online stores. It can…
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US retail sales up in August
September 21, 2022
Despite inflation, U.S. retail sales increased in August by 0.3% with consumers spending more on clothing, vehicles and groceries.
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Wegmans closes out self-checkout app due to losses
September 21, 2022
Consumers cheating the self-checkout process is the prime reason supermarket chain Wegmans has shuttered its self-checkout app.
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Grocery self checkout surges faster than many consumers wish
September 20, 2022
Self checkout at the grocery continues to expand due to labor shortages, and many shoppers are not happy about it, according to a report in The Wall Street…
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In-store shopping is back, consumers want free delivery
September 20, 2022
A hefty majority, eight in 10, of consumers are back to shopping in the store during the past 12 months and 52% cite it as their preference when it comes to…
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Big e-commerce sales activity projected for holiday sales
September 19, 2022
Lots more consumers will be shopping e-commerce sites when it comes to the holiday purchases this year with one annual forecast predicting growth to land…
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Why retailers may want to offer coffee to shoppers
September 16, 2022
Consumers who drink coffee, tea and other caffeine-infused drinks right before shopping spend more money and buy more products and they also tend to make…
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Consumers likely to hit online stores more than brick-and-mortars this holiday season
September 15, 2022
Retailers with an omnichannel strategy won't be hurt as much as standalone brick-and-mortar retailers if a consumer shopping trend expectation is fulfilled.
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Holiday season sales growth may hit over 7%
September 14, 2022
The U.S. retail sales this holiday season are expected to grow 7.1%, compared to last year, despite inflation and reported cutback by consumers when it comes…
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Why c-stores need to boost the loyalty factor
September 13, 2022
There's been a 47% increase in use among c-stores since fall 2021, with prepared food and groceries the most popular purchases.
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Millennial, Gen Z shoppers prefer D2C when buying from online international brands
September 7, 2022
When it comes to shopping online at an international retailer or brand the majority of Gen Z (60%) and millennials (63%) like to buy direct rather than on a…
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