Consumer Behavior News
Lululemon bests analyst earnings expectations
September 10, 2021
A year and a half of consumers staying at home to avoid the COVID-19 pandemic is paying off for one leisure and workout attire retailer.
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Consumers behind on buy now, pay later services
September 9, 2021
While more consumers than ever are using buy now, pay later services, an increasing number are falling behind on payments and 72% are experiencing declining…
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Survey finds support for in-store shopping still strong
August 31, 2021
Nearly half, 48%, of U.S. consumers still prefer in-store shopping, according to a survey conducted by Raydiant, a digital signage and experience platform…
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Consumers not changing shopping habits in post-pandemic retail
August 26, 2021
More than three-quarters, 85.9%, of consumers plan to continue shopping as they had during the COVID-19 pandemic year despite the fact more retail stores are…
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Walmart's robust Q2 driven by stimulus spend, economy status
August 18, 2021
Federal stimulus payments, as well as the migration of shoppers back to physical stores, drove robust earnings for Walmart in the second quarter this year.
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Delta variant a big snag in retail sales
August 18, 2021
The Delta coronavirus variant is cited as a main driver for retail sales dipping in July lower than industry analysts expected.
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MobileFuse, Ibotta partner to target consumer shopping habits
August 12, 2021
MobileFuse, an in-app, CTV and DOOH advertising platform, has formed a partnership with Ibotta, a cash back rewards platform in the U.S., to combine Ibotta's…
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Majority of retailers fear Delta outbreaks will harm business recovery
August 6, 2021
A hefty number of retailers, 77%, are fearful the ongoing Delta coronavirus variant spread will hurt recovery and it's a fear 76% of all small business…
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Loyalty top factor for US shoppers
August 5, 2021
When it comes to shopping, it's all about loyalty for the U.S. consumer with price and quality coming in second and third, respectively.
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Credit card users purged during COVID-19
August 4, 2021
A Wells Fargo survey found that customers made major "purges" during COVID-19. For example, 72% decluttered their closets, 29% purged social media friends and…
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Back-to-school means back into stores
July 30, 2021
When it comes to back-to-school shopping, more than one third, 76%, of U.S. consumers plan to shop in a store which reflects a return to pre-pandemic shopping…
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Consumers more loyal to retailers big on messaging
July 30, 2021
A good number, 75%, of consumers will spend more money with retailers that support digital and in-store experiences with messaging experts. More than half of…
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Many consumers not so eager to get back into retail stores
July 29, 2021
Many consumers not so eager to get back into retail stores.
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European digital commerce milestone approaching
July 26, 2021
Digital commerce in Europe is clearly taking deeper root and likely to hit a milestone this year in passing the 500 million transactions mark and a penetration…
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NRF expects record back-to-school spending this year
July 20, 2021
Consumers will spend record amounts for back-to-school necessities and total spend is projected to hit a record-setting $37.1 billion — up from $33.9 billion…
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Trust, reliability top of mind for consumers
July 15, 2021
Nearly half of U.S. shoppers expect to spend more this summer than last year and 80% view trust as more important than ever.
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Shoppers much more comfy in the in-store environment, reveals research
July 8, 2021
A good number, 80%, of consumers are either somewhat or very comfortable visiting physical retail stores compared to 71% a year ago, and three in five (60%…
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Most US consumers OK sharing vaccine status with companies
July 7, 2021
A majority of Americans, 63%, are comfortable sharing vaccine status with businesses and 43% have increased trust in organizations that require sharing of…
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Survey: Consumer behavior shift creating opportunities for retailers
July 7, 2021
While a majority of consumers in the U.S, U.K. and Australia still prefer in-person shopping, more than half, 62.5%, are doing most of their purchasing online…
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Retail apps alienating consumers, reveals research
July 1, 2021
Three quarters of U.S. consumers don't think retail apps know enough about their habits to boost their customer experience or build brand affinity and may be…
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