Consumer Behavior News
Study says more people buying beauty and personal care products online
December 16, 2014
The research found that Beauty and Personal Care, an industry traditionally rooted in the ability to touch, smell, sample and experiment with products in…
read nowSurvey says online shoppers lack trust in credit cards
December 16, 2014
Connexity's Bizrate Insights finds U.S. shoppers most trust their personal bank, PayPal and Amazon.
read nowMillennials twice as likely to spend more this holiday season
December 12, 2014
The idea of not spending more this holiday season was consistent across age, income and education levels, but millennials had the lowest propensity to hold…
read nowThree-quarters of all online purchases made within the first 60 minutes
December 11, 2014
Within the first minute of an online shopping session, brands lose 30 percent of their site visitors.
read nowRetail sales increase 0.6 percent in November
December 11, 2014
Gains were consistent with NRF's holiday sales forecast, which anticipates an increase of 4.1 percent over last year.
read nowReport says mobile shoppers prefer Sundays
December 11, 2014
In the U.S., Amazon is the most popular shopping destination for mobile users, with a 36.3-percent market share of traffic; eBay comes in second with 1…
read nowWebinar to delve into the impact of mobile on holiday shopping
December 8, 2014
Retail Customer Experience will host a free webinar that delves into the impact mobile technology is having on this holiday season, including analysis of this…
read nowOne in five Americans will soon purchase a wearable device
December 8, 2014
On an overall basis, more than four in 10 adults are very familiar with wearable computers.
read nowData from sales registers shows Black Friday down over last year
December 5, 2014
November sales comps before the holiday were positive, suggesting that consumers began their holiday shopping earlier this year.
read nowReport says Black Friday down from last year, but November saw modest growth overall
December 4, 2014
In-store engagement improved, with average duration up and bounce rate down, as the shoppers that did visit the store had a strong intent to buy.
read nowReport details shopping behaviors of US Hispanic population
December 3, 2014
Hispanics account for one-sixth of the U.S. population, totaling 53 million people. These shoppers have increased their spending more than 200 percent since…
read nowIBM report says Cyber Monday revenue up 8.5 percent over last year
December 2, 2014
From Thanksgiving through Cyber Monday, overall online sales increased 12.6 percent, with mobile sales up 27.2 percent compared to the same period in 2013.
read nowFirst 23 days of November saw $17.5 billion in desktop e-commerce
November 26, 2014
Friday, November 21 has been the heaviest online spending day of the season to date at $914 million in desktop spending.
read nowSwirl releases results of retail beacon marketing campaigns
November 25, 2014
The Swirl platform is currently deployed at retailers throughout the U.S. and Canada, including Lord & Taylor, Hudson's Bay, Urban Outfitters, Alex & Ani…
read nowKPMG says payment security issues will impact holiday shopping
November 25, 2014
More than half of consumers are either unsure or not confident at all in the security of their personal information when shopping both in-store and online.
read nowSurvey: Online shoppers have become deal-hungry
November 25, 2014
Eighty-one percent of survey respondents said the accessibility of discount, deal and coupon sites have affected their willingness to pay full price. In fact…
read nowDeloitte releases pre-Thanksgiving survey results
November 24, 2014
Consumers still have a lot of shopping to do, and more than half will shop over Thanksgiving weekend.
read nowStudy finds differences between men and women when it comes to impulse purchases
November 24, 2014
Nearly 90 percent of millennials said they had made an impulse purchase, compared to just 56 percent of seniors.
read nowMost consumers prefer gift cards to gifts, but many feel guilty asking for them
November 24, 2014
Survey finds 78 percent of consumers think gift cards make shopping easy, but one in three consumers feels guilty putting them on their wish lists.
read nowBlack Friday in-store shopping still tops, Cyber Monday actually draws one-third of consumers to physical stores
November 24, 2014
Younger consumers are the most likely to shop in physical stores Thanksgiving Thursday through Cyber Monday, with 25-34 year-olds most likely to shop in a…
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