Consumer Behavior News
Mobile still tops retailers' priority lists
February 9, 2015
A new report finds mobile as a percentage of online sales increased 50 percent in 2014.
read nowSurvey says physical stores still preferred over online
February 9, 2015
According to the survey, only 27 percent of U.S. consumers say they shop online weekly.
read nowNearly two-thirds of American shoppers don't trust retailers to protect their data
February 4, 2015
A new survey finds considerable concern for the security of credit card and personal information not only online, but also in brick-and-mortar stores…
read nowRakuten survey says men will spend more than women on Valentine's Day
February 3, 2015
American men will spend more on Valentine's Day than women, with men spending an average of $104, compared to $45 by women.
read nowReport: Mobile accounts for 25 percent of online transactions in Q4 2014
January 30, 2015
The holiday shopping season accounted for the majority of such transactions.
read nowUS convenience stores continue retail channel growth
January 29, 2015
The U.S. convenience store count increased to 152,794 stores as of Dec. 31, 2014, a nearly 1-percent increase from the year prior, according to the 201…
read nowSurvey says: Nordstrom is consumers' favorite fashion retailer
January 28, 2015
The study also revealed that Foot Locker is consumers' favorite shoe retailer, followed by Skechers, Nike, DSW and Famous Footwear.
read nowSmartphone shoppers increase spending 125 percent, study says
January 27, 2015
Consumers have embraced online shopping from their smartphones, boosting their spending by 125 percent across all product categories, according to MarketLive.
read nowC-store chain Thorntons targeting 1M loyalty members by end of Q1
January 26, 2015
Chain's Paytronix-powered Refreshing Rewards program should hit 1 million registered customers in first seven months.
read nowMobile use in car shopping rises dramatically
January 23, 2015
The increase in mobile device usage is being led by used car buyers, who showed the most significant increases in using smartphones and tablets for car…
read nowU.S. 'switching economy' up 29 percent since 2010
January 22, 2015
Despite heavy investment, only 11 percent of U.S. consumers strongly agree companies are effectively converging digital, mobile, social and traditional…
read nowDecember shopping activity up from November, but down from last year
January 8, 2015
Although traffic dropped year-over-year as the shift toward online shopping accelerated, it was buoyed by a highly promotional month.
read nowMobile device usage linked to email open rate increase
January 8, 2015
In Q3, North America saw a 6.5-percent year-on-year increase in email open rates and a modest decline in clicks, both linked to the increase in mobile device…
read nowSCORE research says most smaller e-commerce sites have no call to action
December 30, 2014
SCORE, which has provided mentoring services to small businesses since 1964, has gathered statistics concerning how much online activity consumers engage in…
read nowStudy says luxury brands fundamentally misunderstand their audience
December 29, 2014
Luxury brands mistakenly believe their customers are typically female and on average 45-years old with a net worth over $1 million, the study found. However…
read nowSeventy percent of shoppers buying gift cards this year
December 23, 2014
Although other holiday retail signals are mixed, gift card spending is on the rise.
read nowSurvey explores how the "pester power" of children drives retail sales
December 19, 2014
Advertising can work to build demand for devices, but despite the large advertising budgets involved, success isn’t guaranteed.
read nowRetailers estimate holiday return fraud will cost them $3.6 billion
December 19, 2014
More than three-quarters of those polled cite organized retail crime as impacting return fraud rates.
read nowGlobal mobile NFC payments to exceed $130 billion by 2020
December 18, 2014
This equates to 254 million mobile users making five payments per month at an average of slightly less than $9 per transaction.
read nowSecond consecutive week sees $5B weekdays of online desktop spending
December 17, 2014
The online desktop spending season-to-date remains up 15 percent, still ahead of forecast.
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