Consumer Behavior News
Consumers getting more price conscious, luxury retailers hitting new lows
July 30, 2015
Discount shopping on national brand an increasing trend, reports analyst.
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Airport shoppers enjoying new interactive retail experience
July 13, 2015
Travelers at San Francisco International airport are now tapping interactive screens if looking to buy headphones or a cold healthy drink.
read nowDysfunctional consumers require most attention as they can hurt revenue big time
July 10, 2015
Every retailer knows to pay attention and reward the loyal, happy consumer but they also need to pay close attention to the irate, angry shopper.
read nowMen are from Mars, women from Venus in the retail shopping environment
July 8, 2015
When it comes to retail shopping men and women have very distinct behaviors, both in the brick and mortar environment and online, and retailers need to tune…
read nowWebinar to focus on customer traffic, conversion insight
July 2, 2015
Traffic and conversion data can be priceless if a retailer understands how to use it to drive sales, engage with shoppers and boost marketing. An expert will…
read nowShoplifting, employee theft top reasons for $44B retail loss in 2014
June 29, 2015
Shoplifting is the key activity spurring retail loss and resulted in a fraud cost of $44 billion in 2014. The good news is the amount of loss is declining.
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'Living Services' promises to radically change retailer-consumer interaction
June 19, 2015
There’s a tsunami of change coming toward the retail business environment and interaction with the customer that may turn today’s approaches and strategies in…
read nowNRF: Father's Day spending up over last year
June 11, 2015
While Father's Day spending pales in comparison to Mother's Day, the holiday should bring in $12.7 billion.
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Silent but deadly: Why loud, angry shoppers are better for your bottom line
June 3, 2015
Retailers should welcome the irate shopper who vents her frustration on the sales floor; the angry customer who walks out in a silent huff is more dangerous…
read nowIndia's retail market to hit 1.3T by 2020
June 1, 2015
India's retail market will reach $1.3 trillion by 2020.
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Research identifies 'Brand Mavens' transforming retail
May 26, 2015
Research from CashStar and Texas A&M Center for Retail Studies reveals that brand mavens have enormous purchasing power.
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American Eagle Outfitters reports strong Q1
May 22, 2015
American Eagle Outfitters this week reported EPS of $0.15 for Q1..
read nowStudy: Retailers struggling with omnichannel shopping
May 20, 2015
CFI Group reported that the average shopping experience is no longer either in-store or online; it's an interwoven process, and shoppers are finding flaws.
read nowBest Buy, Walmart support GS1 US standard
May 20, 2015
GS1 US Simple Product Listing is designed to help ensure that products are accurately represented across sales channels and are discoverable by search engines.
read nowNRF: Retail sales in April 'disappointed'
May 15, 2015
Stephen E. Schatz, with the National Retail Federation, is reporting that an earlier-than-normal Easter holiday did not play a major factor in consumer…
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Digital interactions drive brick-and-mortar sales
May 15, 2015
Deloitte Digital Study: Digitally-influenced sales are five times larger than e-commerce sales; consumers use of mobile for price checking declines 30 percent.
read nowStudy reveals how consumers feel about giving to charity at the register
May 15, 2015
The Change at the Checkout Report found that 71 percent of the survey respondents have donated to charity at the register.
read nowGap Inc. reports April Q1 sales results
May 14, 2015
Gap Inc. this week reported that April net sales were $1.21 billion for the four-week period ended May 2, 2015, compared with net sales of $1.33 billion for…
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April's higher shopping rates doesn't equal sales growth
May 11, 2015
Traffic rebounded, while cautious spending lingered in April.
read nowConsumers getting ready to splurge on mom
April 29, 2015
Families are going to spend more on Mother's Day this year, according to NRF Survey.
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