Contactless cards in a post pandemic world

by Jamie Topolski — Director, Fiserv

Contactless payments offer the same strong security as EMV cards but how do they stack up against the needs of consumers who are now dealing with the aftermath…

Survey: Nearly half of consumers leery about shopping in store

October 7, 2020

Nearly one out of every two shoppers (48%) don't believe it's safe to shop in stores and four out of 10 (38%) won't try on clothing, accessories or even makeup…

Pandemic supplies demand spurs big growth for Batteries Plus

October 6, 2020

Batteries Plus, a growing battery, light bulb, key fob and repair franchise, is experiencing big growth amidst the ongoing coronavirus pandemic, signing a…

Holiday e-commerce sales projected to surge this year

October 6, 2020

Holiday shopping will increase this year and feature a hefty jump in online sales, despite the coronavirus and shaky economic times.

Retail customer experience in a post-COVID-19 world

by Pat Perdue — Founder / CEO, Socialicity Media Inc.

Pat Perdue, host of the podcast, "Pat Perdue's Customer Experience Podcast," and founder of Pat Perdue Brand Management, and Ann-Marie Clendenin, a retail…

Curbside pick-up gains favor with shoppers, reveals study

October 2, 2020

The ability to pick up orders curbside is getting more popular as 85% of consumers have increased use of the pick-up option and 79% view contactless store…

Treasury to forgive PPP loans in response to borrower complaints

September 30, 2020

The U.S. Treasury Department will begin forgiving loans to small business owners under the Paycheck Protection Program in response to complaints from borrowers…

Lowe's goes pickup lockers in a big way

September 24, 2020

Home improvement retailer Lowe's will have pickup lockers in all of its U.S. stores by the end of March, 2021, to better serve its online consumers.

Live webinar: Dealing with COVID-19 and the digital transformation of retail brands

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A one-hour live webinar, sponsored by Netsurion, will offer insight on the need for a secure, reliable and scalable networking platform as retailers deploy new…

Footwear retailer Keen introduces face mask vending machines

September 21, 2020

Keen, a footwear retailer, has installed face mask vending machines in stores in Portland, Palo Alto, London and Tokyo, with plans to add more in the coming…

Kohls cutting corporate workforce due to pandemic impact

September 21, 2020

Retailer Kohl's is cutting 15% of its corporate jobs in its quest to reduce costs in light of the ongoing coronavirus pandemic.

Love for online won't fade once pandemic is over, claims study

September 17, 2020

Once the coronavirus pandemic subsides 86% of consumers will rely on online shopping at the same pace seen during COVID-19 and a big reason is convenience.

Dressbarn dresses up return process for customers

September 17, 2020

Dressbarn is partnering with Happy Returns to enhance and boost the product return experience for customers.

A grocer’s mobility guide in the age of social distancing

by Dipesh Hinduja — Director, Mobile Solution Architecture, Stratix Corp

Dipesh Hinduja, mobile solutions architect at Stratix, explains how COVID-19 has ushered ina new normal for the grocery sector and that one thing is certain…

Gift Cards to Drive the 2020 Holiday Shopping Season

The ongoing impact of COVID-19 will likely drive a major change in our gift-giving choices this year.

Presented by RetailCustomerExperience.com

3 content challenges to confront when switching from bricks to clicks

by Nathan Holmes — Product Marketing Manager, Widen

Nathan Holmes, product marketing manager at Widen, explains that retailers that are switching from bricks to clicks will face a few content challenges that…

Consumers back to non-essential shopping, reveals study

September 14, 2020

A good majority, 67%, of consumers are no longer just shopping for essentials due to the ongoing coronavirus but are also buying non-essentials. Just under…

Digital will dominate holiday shopping, claims research

September 14, 2020

More than half of consumers, 58%, have financial worries due to the ongoing COVID-19 pandemic, yet 59% expect to spend the same on holiday gifts this year as…

The questions retailers are asking about holiday shopping 2020

by Brian Cluster — Director of Industry Strategy for CPG & Retail, Stibo Systems

As the holiday season approaches, Brian Cluster, industry strategy director at Stibo Systems, explains why an uncertain economic climate isn't necessarily…

Clientron Is Leading the Way in POS Innovation With Its PSL540

Clientron is a company that is focused on bringing the newest technology to POS intervention. With its PSL540, Clientron is changing the way companies address…