Improving the customer experience through click-and-collect technology

by DeAnn Campbell — Director of Retail Strategy and Development, Harbor Retail

DeAnn Campbell, vice president, retail strategy and shopper insights at Harbor Ind., shares insight on how click and collect has done a lot to shake up the…

Brick-and-mortar not dying but evolving, reveals report

February 10, 2020

Physical retail is not dying but evolving and retailers focused on true in-store experiences will thrive.

Microsoft Store taps R.R.Donnelley & Sons to boost in-store marketing strategy with digital signage

February 10, 2020

Microsoft Store is partnering with R.R. Donnelly & Sons Company, a multichannel marketing and business communications provider, for creative and print…

Digital signage drives retail sales

Digital signage is quickly becoming more common in retailers ranging in size from one location mom and pop stores to massive chains. However, many potential…

Presented by DigitalSignageToday.com

Luxury brands: Why it's time to get more intimate

by Katharine Biggs — Content and Marketing Manager, parcelLab

Katharine Biggs, content and marketing manager at parcelLab, looks at how going direct-to-consumer and better managing post-purchase communications can help…

We love Amazon, but we hate Amazon

February 7, 2020

It seems U.S. consumers have very mixed feelings about Amazon, with one in four having negative feelings when it comes to Amazon's impact on retail and the…

How retailers can find bliss this Valentine's Day

by Arielle Steinhaus — Strategist, FITCH

Arielle Steinhaus, strategist at FITCH, offers up tips on how retailers and brands can make Valentine's Day gifting invaluable to shoppers looking to spread…

Sephora aims to expand outside of the mall environment

February 6, 2020

Typically, Sephora shoppers find themselves hitting the local mall to shop at the makeup brand.

Farmstead expands grocery discount program

February 6, 2020

Online grocer Farmstead is expanding its refill and save program that provides reduced prices on certain staple grocery items including milk, eggs, fruit…

AREA15 CEO talks experiential retail and the need to be cool and creative

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

AREA15 CEO Winston Fisher is passionate about retail development and delivering immersive experential experiences. He shares his insight on why content is king…

7-Eleven debuts cashierless store at headquarters

February 5, 2020

7-Eleven has opened the doors to its first cashierless store, located at its Irving, Texas headquarters.

Thinking strategically about effective internal communication in retail banking

by Janet Hawkins — CEO & Founder, Opterus Inc

Janet Hawkins, president and CEO at Opterus, explains why retail banks need to continue ensure bank associates have the necessary tools that allow them to…

Amazon Go store to offer fountain soda, espresso, hot foods

February 4, 2020

The Amazon Go store in San Francisco's financial district at 300 California St. will be selling hot food, espresso and fountain soda when it reopens in the…

Apple shutters China stores in wake of coronavirus outbreak

February 3, 2020

Apple is closing all its mainland China locations, through Feb. 9, in reaction to the spread of the coronavirus.

Foot Locker revamping loyalty program

February 3, 2020

Foot Locker is refreshing its loyalty program with a platform boasting many more perks for customers.

Ever-changing digital landscape: What e-commerce retailers need to know

by Joe Harris — Chief Revenue Officer, Whereoware

Joe Harris, partner and chief revenue officer at Wheroware, shares the top five elements in e-commerce retailers need to know and explains why retailers must…

Beauty care pioneers self-service AI, AR technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

AI and AR provide customers personalized recommendations and allow the retailer to move from a product-centric to a customer-centric experience.

Home Depot pilots kiosks to scan, locate parts for customers

January 31, 2020

Slyce Inc., which makes visual search software for retail, is piloting four kiosks at a Philadelphia Home Depot that will scan, identify and illustrate exactly…

5 key takeaways from NRF 2020

After NRF 2020 wrapped up, two Hughes SMEs, Jeff Bradbury and Tim Tang, sat down to talk about the new developments in the retail industry.

Snap Kitchen debuts free shipping, Whole Foods Market launch

January 31, 2020

Snap Kitchen is launching free ground shipping across 38 states and debuting its chef-prepared meals in dozens of Whole Foods Market stores across Louisiana…