The importance of honing the retail customer loyalty program

by Brian Cluster — Director of Industry Strategy for CPG & Retail, Stibo Systems

Brian Cluster, director of industry strategy for CPG/retail at Stibo Systems, shares why loyalty programs are crucial for retailers looking to build long-term…

Driving Customer Engagement with Digital Signage

Creating customer engagement in the retail store is a requirement, and digital signage can serve as the tool to make it happen.

Stop & Shop sets special shopping hours for older customers in light of COVID-19

March 19, 2020

Supermarket chain Stop & Shop, in an effort to make grocery shopping safer for older consumers, is establishing specific shopping hours in light of…

The new convenience store battlefront: The checkout line

by Gavin Bisdee — vp global marketing, Zynstra

Gavin Bisdee, vice president of global marketing, Zynstra (a NCR company), shares insight on how frictionless checkout opportunities are becoming more…

Smith's stores launch senior citizen shopper hours during COVID-19 outbreak

March 18, 2020

The latest retailer and grocer to designate specific shopping hours for seniors due to COVID-19, the coronavirus, is Smith's Food & Drugs.

Chile mall company partners with ViaDirect, Telelogos for digital signage

March 18, 2020

Parque Aracuo, a shopping mall company based in Chile, has selected ViaDirect to help design a digital solution to guide and inform its guests. ViaDirect in…

The time for cross-channel customer support is now

by Anand Janefalkar — Founder & CEO, UJET

Anand Janefalkar, founder and CEO of UJET, explains why as retailers begin investing resources in support channels, including web, mobile, and in-app, they…

Symptoms of coronavirus in e-commerce

by Angela Whiteford — CMO, Forter

Angela Whiteford, CMO at Forter, shares a timely post on the broad implications COVID-19, the coronavirus pandemic, is having on the retail segment and related…

Bath and Body Works shutting stores due to COVID-19 outbreak

March 18, 2020

Bath and Body Works is the latest retailer to close stores in response to the COVID-19, the coronavirus pandemic.

Amazon hiring 100K workers to meet online sales crush in wake of COVID-19

March 17, 2020

Amazon is hiring on 100,000 workers in a quest to meet the "surge in demand" from online sales as people worldwide are sequestered home in light of the…

Jen Barry tapped as retail VP for Glass House Group

March 17, 2020

Glass House Group, a privately-held cannabis and hemp company based in the U.S. has named Jen Barry as vice president of retail.

Coronavirus impacting retail sales, claims study

March 16, 2020

The COVID-19 coronavirus pandemic is impacting consumer shopping behavior, purchase decisions and retail sales, according to a First Insight study.

COVID-19: Retailers closing stores for worker, customer safety

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A growing number of retailers and brands are temporarily closing locations but will continue to pay workers through the closure period.

Uncovering the factors changing the face of retail

by Rebecca Steele — Content Marketing Manager, PFS

Rebecca Steele, content marketing manager at PFS, explains why an adaptive and agile mindset is the way to get ahead in the digital age and a constantly…

AR and 3D aren’t just for digital commerce — they’re powerful in-store assets

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, explains how retailers can use immersive commerce tools to overcome in-store purchase hurdles and delight store…

Coronavirus prevention focus of pop-up in DC

March 13, 2020

Seeing a demand among Washington, D.C. residents for coronavirus prevention supplies prompted a retail pop-up store near Gallaudet University.

Personalizing the retail experience across touchpoints

by Tim Beeson — President – North America, Natterbox

Tim Beeson, president, North America, at Natterbox, explains why it is so important for brick-and-mortar shops to focus on customer appeal.The entire shopping…

Vntana founder talks AR, VR, XR and delivering a digital experience into the real world

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Vntana Founder and CEO Ashley Crowder sees a big future ahead for AR and VR what she calls XR technology and the quest to provide retail consumers a virtual…

Vans launches shoe collection for those on autism spectrum

March 12, 2020

Vans is releasing a footwear collection designed for those on the autism spectrum featuring sensory elements focusing on touch, sight and sound.

Experience matters big time for the consumer, reveals study

March 11, 2020

A good majority of consumers, 74%, are either somewhat or very likely to buy from a brand or retailer based solely on experience and not price or product…