India airport aims to increase self-baggage drop kiosk usage

March 12, 2025

Kolkata's Netaji Subhas Chandra Bose International Airport in India is implementing measures to increase passenger utilization of self-baggage drop kiosks. The…

Tailor the customer journey with human-centric storytelling that makes an impact

by Chris Bretschger — CEO-Managing Partner, Bastion

The online experience includes a myriad of product and service ads that bombard consumers on virtually every channel. From Facebook to Google to Instagram…

Radar CEO offers insight on how geolocation tech is helping retailers

Radar CEO Nick Patrick shares insight on how retailers, including Dick's Sporting Goods, is using Radar's geofencing SDKs and maps APIs to power location-based…

Presented by Radar

How The North Face transformed its London flagship into a digital immersive shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The North Face worked with Mood Media to design an in-store experience providing an escape from urban bustle. A highlight is a LED wall that serves as a…

UK retailer Boden taps First Insight tech to improve merchandising decisions

March 7, 2025

Boden, a U.K.-based online apparel retailer, is deploying First Insight's AI-powered decision intelligence to integrate real-time consumer demand signals into…

AI in omnichannel retail: How technology is shaping consumer behavior

by Divya Valsala Saratchandran

The role of AI is not only to act as a tool but also to mark a complete revolution in the omnichannel space. Streamlining the processes and amplifying…

Revolutionizing Kiosk Maintenance: Setting the Standard for Being Successful in the Kiosk Industry!

Discover market disrupting leadership driving the kiosk service and support industry, equip your business with the critical armor for service success, and…

Presented by Crane Payment Innovations

Experiential design puts all the ducks in a row at Duck World

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

It’s no small feat designing a store selling 800-plus varieties of the rubber duck. But Duck World succeeded using a design that is experiential and unusual.

UK grocer Asda puts bridal wear in online aisles

March 4, 2025

Asda, a U.K. supermarket, is now offering bridal frocks in its online aisles.

Digital scratchcard vending machine trialed at Asda in UK

February 28, 2025

A high-tech scratchcard vending machine is being trialed at an Asda store in Ashton-under-Lyne, marking the first such implementation in Europe, according to a…

National Retail Solutions (NRS) Featured at ITV GOLD "Desis on Main Street" Season 2 Premiere

National Retail Solutions (NRS) was prominently featured at the successful ITV GOLD premiere of Season 2 of "Desis on Main Street," which celebrated the…

Wayfair debuts AI-powered tool Muse for personalizing shopping experience

February 27, 2025

Wayfair has debuted an AI-powered tool called Muse aimed at inspiring and personalizing the home shopping experience.

Vida Shoes taps Fast Simon tech for e-commerce optimization

February 26, 2025

Vida Shoes International has expanded its partnership with Fast Simon, an AI-powered shopping optimization technology, to deliver e-commerce optimization…

Joann shuttering all store locations

February 25, 2025

Joann, a fabric and crafts retailer that announced earlier this month it was closing 500 stores, is now shuttering all of its locations.

Retail store policy changes require strategy, communication, associate understanding

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers can’t afford to roll out rules from the top down and expect them to stick. Employees aren’t just policy enforcers, they’re the face of the brand, and…

Australia retailer Coles Supermarkets deploys Instacart’s Caper Carts

February 25, 2025

Coles Supermarkets is the first retailer in the Asia Pacific region to deploy Instacart's Caper Carts.

Joann will close 500 stores

February 24, 2025

Joann, a well known arts and crafts retailer, is getting ready to close more than half its stores following its second bankruptcy filing.

First vending machine-only convenience store debuts in Ireland

February 21, 2025

A 24-hour convenience store, E-Kiosk, has opened in New Ross, Co Wexford, Ireland, claiming to be the first of its kind in the country, according to an RTE…

Wesco expanding Mashgin AI-powered checkout tech

February 19, 2025

Wesco, a convenience store brand, is expanding its deployment of Mashgin's AI-powered checkout technology to over 20 locations.

National Retail Solutions (NRS) Announces Integration with Google, Helping Local Retailers Attract Shoppers

National Retail Solutions (NRS) today announced a new integration with Google that makes it easier for independent retailers to attract shoppers to their…