NCR's PayPal partnership makes 'everyday easier'

PayPal brings its digital wallet to NCR's broad footprint of retailers and restaurants.

STRATACACHE intros Retail Cache for faster in-store browsing at NRF BIG show

January 15, 2013

STRATACACHE, a provider of scalable, high-performance digital signage, content distribution and enterprise video acceleration technologies, is exhibiting its…

Survey: Retailers seek to master omnichannel in 2013

January 14, 2013

The rise of the connected shopper is causing a change in strategic focus for retailers. According to the 2013 Shop.org/Forrester Research State of Retailing…

NRF announces leadership changes

January 14, 2013

The National Retail Federation today announced that Saks Inc. Chairman and CEO Stephen I. Sadove has been elected chairman of the NRF Board of Directors and…

NRF: How Coca-Cola creates happiness for consumers and retailers

An emphasis on optimism and positivity was evident at this year's opening keynote.

NRF: Dell unveils end-to-end cloud solution for retail

The IT giant announced its plan to stitch together all of the disparate pieces needed to move retail tech to the cloud.

When retail associates hold their head up

by James Bickers — Editor, Networld Alliance

During a panel discussion this morning at the NRF 102nd Annual Convention & EXPO, the conversation turned to hiring and keeping employees that are willing…

Walgreens' Well Experience concept blurs channels

January 10, 2013

Walgreens wants to be known as more than just a pharmacy. In a recent article on Forbes, CEO Gregory Wasson explained how the chain is moving beyond the…

A little consumer play time could help brands boost engagement

January 9, 2013

With traditional forms of advertising losing effectiveness, improving customer engagement has become the target strategy for many retailers. According to an…

Tensator set to display digital signage Virtual Assistant, self-service at NRF Big Show

January 7, 2013

Tensator, a global provider of queue management and customer journey solutions, today announced it is launching several new digital signage and self-service…

Blog lists 6 tips for store layout design

January 4, 2013

The layout of a retail store can have significant impact on sales and customer experience, a fact well-known to retailers (take Apple's recent application to…

The Retail Revival has begun!

by Doug Stephens — President, Retail Prophet Consulting

SeeMore partners with Trends for more retail AR

January 3, 2013

SeeMore Interactive Inc., a developer of augmented reality (AR) retail marketing platforms, has partnered with licensed poster-provider Trends International…

Polaroid to announce new retail concept at CES

January 3, 2013

Polaroid will make its first foray into retail when it announces plans for a new store concept at the Consumer Electronics Show (CES) in Las Vegas. The…

Apple applies for patent on centralized floor plan invention

January 3, 2013

Apple filed a patent application with the U.S. Patent and Trademark office that gives insight into how the electronics retailer operates and designs each store…

Dennis Perkins on leadership lessons from Shackleton

At the 2012 Retail Customer Experience Executive Summit, keynote speaker Dennis Perkins discussed the Shackleton expedition of 1901, and what retail leaders…

Target and Neiman Marcus partnership dissapoints shoppers

January 2, 2013

Internet chatter is rampant in regards to the recent flop of Neiman Marcus's collection for Target. A recent article on time.com cited comments from the…

In retail, size matters

January 2, 2013

It may seem like there is nothing small about big-box retailer Costco, but a recent article on forbesindia.com pointed out a psychological paradox that could…

Andrew W.K., Jim Knight to keynote 2013 Retail Customer Experience Executive Summit

January 2, 2013

LOUISVILLE, KY — Networld Media Group (NMG), organizer of the Retail Customer Experience Executive Summit, has announced the keynote speakers for its…

How Wegmans, Apple Store and Ritz-Carlton empower employees to offer best-in-class service

One simple secret behind their success is so simple, so basic, that most brands and businesses fail to grasp its importance.