44Doors, QR codes and the art of mobile marketing

Tim Hayden, the CMO for mobile marketing company 44Doors, spoke with Mobile Payments Today at the Retail RAMP conference in Chicago. Hayden discussed how…

Nanonation rocks out ambient digital signage, product info kiosks (Video)

The company talks retail solutions in digital signage and kiosks.

Macy's embracing technology to mirror online shopping experience

April 13, 2012

The success of its online sales is inspiring Macy's Chief Executive Terry Lundgren to make some changes to the in-store shopping experience, according to a…

New Balance opens Boston 'Experience' store

April 13, 2012

New Balance is stepping up its game with a new 2,500-square-foot high-tech store at Copley Square in Boston that opens today. The store features artistic…

Gucci unveils mobile POS program

April 12, 2012

Gucci sales associates at select U.S., Europe and Asia locations are equipped with personal Apple iPhone 4S devices to provide shoppers with a more convenient…

Golf retailer opens experiential store in Baltimore County

April 12, 2012

Golfsmith, the nation's largest specialty golf retailer, is opening a high-tech 22,000-square-foot facility this week in Baltimore County, Md. The store will…

Beating the showrooming blues

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

Today's Wall Street Journal carries an article on what's being called "showrooming." This is a relatively new activity where shoppers go to a local brick &…

Are Best Buy's best days behind it?

by Lisa Biank Fasig — Director, JZMcBride and Associates

The news that Best Buy CEO Brian Dunn left the company yesterday created quite a stir across Wall Street and the retail sector. It may also have consumers…

Bragability

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Bragging is usually regarded as a less-than-admirable quality in a person, but I actually enjoy hearing people blow his/her own horn. Excessive self-importance…

RAMP: Getting customer feedback without boring surveys

Talking to customers is the only way to keep them happy, according to Saygent, a company that has designed an open-voice feedback system that asks customers…

Why pet stores are thriving

April 9, 2012

Pet stores are thriving, and some retail experts think it's because they are catering to pet owners who treat their animals like family members, Joanna Felder…

Sephora gives shopping a makeover

April 9, 2012

Sephora is hoping to modernize retail with a social and mobile makeover. The beauty retailer's new platform includes a new personalized Web experience, new…

GNC upgrades phone app to enhance store experience

April 9, 2012

GNC Holdings Inc., the nation's largest specialty retailer of health and wellness products, has enhanced its new iPhone app and has also made it available to…

Wine store enhances shopping experience with new app

April 9, 2012

Customers of Hi-Time Wine Cellars, a 24,000-square-foot wine and spirits store in Costa Mesa, now can access a plethora of information via their phones to help…

Study: French e-commerce growing despite delivery kinks

April 6, 2012

Although 91 percent of French consumers shopped online over the past year, 27 percent asked for a refund at least once because of delivery hassles, according…

Pet store chain launching kiosk program

April 6, 2012

Pet Planet, a 41-store chain based in Canada, is rolling out a pet nutrition and health consultation program using kiosks, according to petproductnews.com.

CETW12: How to integrate touchscreens with tablets in retail (Video)

Touch tech firm reimagines the retail space at Customer Engagement Technology World.

Gymboree using hybris to offer multichannel shopping

April 5, 2012

Gymboree Corp. is using hybris, a provider of multichannel commerce and communication software, to enhance its e-commerce efforts and provide a cohesive…

CETW12: NCR integrating mobile with digital signage, kiosks (Video)

NCR partners with app company to create a chain from digital signage to mobile to self-service kiosks.

Networld Alliance announces name change and rebrand

March 30, 2012

Networld Alliance, the parent company to such fast-growing digital media titles as MobilePaymentsToday.com and DigitalSignageToday.com and publisher of Retail…