Need to know your foot size? There's an iPhone app for that

July 14, 2021

The Xesto Fit is a 3D foot sizing iPhone app that can recommend shoe sizes across 150 brands.

Turning shoppers into brand loyalists in an evolving e-commerce landscape

Julio Lopez, director of strategy and global retail practice lead at Movable Ink, writes that as retailers re-invent themselves it will be customer-centric…

Robotic ice cream machine debuts in California

July 9, 2021

iCream, a soft-serve vending machine that produces 25 flavor combinations of freshly made ice cream, has made its debut at the Westfield Century City mall in…

3 ways to level up CX for the new era of retail

by John Hernandez

John Hernandez, EVP and GM for multicloud solutions at Genesys, shares three ways retailers can level up customer experiences for the next normal — the new era…

Hair care vending machine expands to military base

July 8, 2021

Diva By Cindy, a natural women's hair care products vending machine, has expanded to Fort Belvoir in Fairfax County, Virginia, the first military base to…

Shoppers much more comfy in the in-store environment, reveals research

July 8, 2021

A good number, 80%, of consumers are either somewhat or very comfortable visiting physical retail stores compared to 71% a year ago, and three in five (60%…

Men's Wearhouse taps AI for digitized fitting process

July 7, 2021

Men's Wearhouse is providing customers a digital fitting experience called Contactless Fit, which has been developed by Bold Metrics, that offers a fast and…

Why it's all about respect, consistency and communication in post-pandemic retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brand and strategy expert Margot Bloomstein shares insight on what's happening now as retailers enter the post-pandemic realm and why it's so important…

Hallmark debuts innovative greeting card services

July 2, 2021

Hallmark Cards, Inc. is making it easier than ever to send a physical greet card with Sign & Send, a new online service that lets users have handwritten…

Reinventing the retail space using digital technologies

by Scott Wassmer — General Manager, Americas, Appnovation

Scott Wassmer, GM of Americas, Appnovation, explains why retailers have an amazing opportunity to unify consumer data between the digital and physical worlds.

Retail apps alienating consumers, reveals research

July 1, 2021

Three quarters of U.S. consumers don't think retail apps know enough about their habits to boost their customer experience or build brand affinity and may be…

Digital signage made easy: Finding the right OS

Organizations of all sizes and types are adopting digital signage to accelerate their digital transformation in a fast-paced changing world. The current…

HP's Engage portfolio aims to drive hybrid shopping experiences

June 29, 2021

HP Inc. is expanding its Engage portfolio with the HP Engage Go 10 and the HP Engage Flex Mini to drive personalized secure consumer experiences.

Why data is at the forefront of retail relevancy

It's all about data when it comes to engaging with customers, creating a rewarding customer experience and crafting a seamless customer journey, according to…

MAC Cosmetics launches retail concept at airport

June 29, 2021

MAC Cosmetics and Hudson have launched a specialty retail concept at the Salt Lake City International Airport, at Concourse A, that reflects the brand's…

Meeting the needs of consumers post-digitization

by Ryan Creamore

Craig Webster, head of marketing at Infobip America, outlines how far digital have consumers gone, and how retailers can remain ahead of the curve in a new…

High-speed digital transformation at the grocery store

Pini Mindal, CEO and co-founder of Quicklizard, explains why in the coming decade, we will witness computer vision and other cutting-edge technologies become a…

Adobe, LivePerson team on personalization capability

June 23, 2021

LivePerson and Adobe are partnering in an effort to transform digital experiences using conversational AI and personalization. The integration of LivePerson's…

Redbox readies a new era in home entertainment

Recognizing the need to adapt to changing consumer leisure habits, Redbox recently went public with the intention of expanding its role in home entertainment.

Uniting transactional and relationship surveys to capture the entire experience

by Simon Fraser

Simon Fraser, strategic insights consultant at InMoment, explains how once transactional and relationship surveys gather insights a retailer needs, action can…