Solutions for Retail

Combine an evolving ecosystem of products with best-in-class service, project management, analytics, predictive logistics & next gen remote managed…

Presented by Burroughs, Inc.

What is TransacTec and Why Do I Need It?

Don't let the promise of sophistication turn into complexity that distracts from your core business. Learn about Device as a Service with this eBook

Presented by Burroughs, Inc.

Making curbside a critical component of the customer experience

by Ram Venketaraman

Ram Venkataraman , chief product and technology officer at Kibo, says buy online-pickup curbside should not be viewed as a niche trend to sustain retail during…

How groceries of any size can boost growth beyond COVID-19

by Bagrat Safaryan

Bagrat Sataryan, CEO, Local Express, lists out several attributes grocery and supermarket retailers need to incorporate into the online presence to achieve…

The changing tide of retail CX

by Carlos Zapatero

Carlos Zapatero, a business development executive at SYKES, explains how the events of 2020 accelerated a shift in retail customer experience to become more…

Omnivor, Nike launch 3D hologram product suite

December 28, 2020

Omnivor, which creates 3D holographic content, has launched two products, Holograms for Retail and Live Hologrphci Telepresence, with initial support from…

Survey: Consumers hungry for messaging, conversational AI

December 28, 2020

A good majority, 85%, of worldwide consumers are on board with messaging brands, up from 65% last year, and 75% would spend more with brands that offer…

Crate and Barrel teams with Glympse on curbside pickup, kiosks

December 28, 2020

Crate and Barrel, a specialty retailer, is offering its customers an enhanced curbside pickup experience leveraging Glympse's communication platform, a mobile…

FreedomPay teams with Kount on fraud prevention

December 24, 2020

FreedomPay, a commerce payments platform, has introduced an identity trust solution built into its data-driven commerce platform, according to a press release.

Luxury apparel brand taps Vtex for online platform

December 24, 2020

This holiday season, St. Croix, a high-end men's luxury apparel brand, is doing business on an online platform built by Vtex.

Winter is here: How retailers can tap digital tools to boost the customer experience

by Kevin Grauman — CEO, QLess, Inc

Kevin Grauma, CEO of QLess, explains how technology is helping ease the retail que in times of social distancing amid COVID-19. But writes that retailers need…

Tampa deploying smart city kiosks downtown

December 23, 2020

The Tampa Downtown Partnership will install about 30 digital informational kiosks from IKE Smart City of Columbus, Ohio to provide information on local…

Indiana meat producer teams with QuickCollect Solutions on automated grocery pickup

December 23, 2020

Munsee Meats, a Muncie, Indiana meat provider, will allow customers to pick up their orders placed through the company's website at an "Automated Farmers…

How retailers can remain competitive during the pandemic

by Myles Kleeger

Myles Kleeger, president and chief customer officer, Braze, believes the retail winners of the holiday season, and of the ongoing pandemic, are those using…

Using customer insights to drive recovery in the pandemic: What 3 key steps do retailers need to follow?

by James Alty

James Alty, founder and managing director of Apteco, offers up three steps retailers can take in striving to rebound from the ongoing COVID-19 pandemic.

Redefining the Customer Experience in the New Retail World

Customer expectations in the new health- and safety-conscious retail world have changed. Meeting those expectations requires the right technology.

Does biometric technology threaten consumer privacy?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As biometiric technology has grown, consumer privacy laws make it critical for self-service devices to comply with these requirements. A panel during the…

How brands can thrive in the COVID-19 holiday shopping season

by John LeBaron

John LeBaron, CRO of Pattern, shares three recommendations for retailers aiming to make this holiday season a lucrative one.

Study: Automated prescription kiosk improves pickup rates

December 18, 2020

A University of California San Diego and UC Irvine study found that patients using an automated workplace kiosk had better prescription pickup rates than those…

Purolator expands gift shipping self-serve kiosks in Toronto

December 18, 2020

Purolator, which installed its Quick Stop Kiosk that allows shoppers to buy gifts and ship them from a convenient location at the CF Toronto Eaton Cntre last…