Customer Experience News
Best Buy announces plans to double web sales
April 14, 2011
Best Buy Co. Inc. has announced plans to double its annual web sales to $4 billion within five years. Those plans include opening more stores selling mobile…
read nowAT&T announces Digby Mobile Commerce Solutions
April 10, 2011
AT&T today announced a new service, Digby Mobile Commerce from AT&T, created specifically for retailers to aid in design, deployment and management of…
read nowWebinar discusses integration of contact center, social and web interactions
April 6, 2011
According to a recent Harris Research poll, 85 percent of consumers said they would be willing to pay anywhere from 5 to 25 percent more than regular price if…
read nowNordstrom interactive window display encourages customers to 'touch the glass'
April 5, 2011
According to Nordstrom's blog, the retailer’s Seattle flagship store is featuring an interactive window display using Microsoft’s hands-free Kinect controller…
read nowDisney Store opens new concept stores in Canada, wins bronze at 2011 Edison Awards
April 5, 2011
Disney Store opened two concept stores in Canada today at Square One Shopping Centre in Mississauga, ON, and at Metropolis at Metrotown in Burnaby, BC. Both…
read nowChicago Transit Authority attempting to fill retail spaces in subway tunnels
April 4, 2011
According to The Chicago Tribune, a change in a Chicago Transit Authority (CTA) ordinance will permit expanded retail shopping offerings throughout its subway…
read nowDomino's UK teams up with eBay Advertising
April 4, 2011
Domino's Pizza U.K. has partnered up with eBay Advertising to target consumers within specific delivery zones via geo-targeting.
read nowSony opens new concept store in Los Angeles
March 30, 2011
Sony Electronics has announced the opening of the first newly branded Sony store in the U.S., which offers a new concept, design and customer experience. It…
read nowRetail executive summit announces keynotes, Twins/Red Sox outing
March 28, 2011
LOUISVILLE, Ky. — The Retail Customer Experience Executive Summit, an exclusive c-level event produced by NetWorld Alliance and hosted by…
read nowHome Depot announces barcode program for smartphones
March 23, 2011
According to TechNewsDaily.com, Home Depot announced its first mobile barcode program, which allows customers to take a picture of a 2-D barcode, known as a QR…
read nowSunrise MarketPlace launches redesigned website
March 23, 2011
Sunrise MarketPlace, a Citrus Heights, Calif., retail and business district, has partnered with Mallfinder, a developer and provider of integrated marketing…
read nowMiva Merchant offers mobile commerce option to online store owners
March 23, 2011
Miva Merchant, an e-commerce software company, has released a new mobile e-commerce framework designed to give online store owners the ability to develop…
read nowGlobys announces data-driven customer experience solutions suite
March 20, 2011
Globys, a provider of data and analytics solutions for the telecommunications market, has announced a comprehensive customer-experience suite of solutions that…
read nowJones Lang LaSalle launches social media tool in retail sector
March 20, 2011
Jones Lang LaSalle Retail, a leading retail service provider, has added live retailer social streams on the websites of the centers it manages. The new…
read nowFast Company names its 'Ten most innovative retail companies'
March 15, 2011
FastCompany.com posted its list of the Ten Most Innovative Companies in Retail yesterday, with Groupon topping the list. Reasons for the honor range from…
read nowAdidas opens women-only concept store in Korea
March 14, 2011
According to Fibre2Fashion.com, Adidas has opened its first women-specific retail store in Korea, which focuses on customer service for a more personalized and…
read nowCanadian entrepreneur developing RFID for smartphones
March 13, 2011
According to NBBusinessJournal.com, a Canadian entrepreneur is developing an RFID tag for use in big-box retail stores to help customers with product…
read nowNew study says creating emotional ties with consumers is a successful strategy
March 9, 2011
According to NRF.com, a recent research study by Kurt Salmon, a global management consulting firm, says that consumers feel a personality connection to the…
read nowAre interactive window displays the future of retail?
March 9, 2011
According to NewsElectronics.co.uk, researchers at the Fraunhofer Institute for Telecommunications, Heinrich Hertz Institute are working on a prototype for…
read nowAnalysts say brick-and-mortar stores will live on
March 9, 2011
According to TheStreet.com, despite major retailers such as Blockbuster and Borders filing for bankruptcy, retail experts think the demise of brick-and-mortar…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
