Customer Experience News
Retailers using iPads to enhance shopping experience
March 8, 2011
According to InsideRetailing.com, more retailers are expected to begin incorporating Apple’s iPad into store operations. The shift seems to be retailers…
read nowHerbal Essences launches Microsoft Tag displays
March 3, 2011
Herbal Essences recently launched a new retail campaign using the Microsoft Tag on in-store shelf talkers. The Tag help shoppers determine which collection of…
read nowIBM is testing biometrics technology for retail marketing
February 28, 2011
International Business Machines Corp. (IBM) is testing technology that would use biometrics — automated ways of recognizing humans based on physical or…
read nowIs augmented reality the future of retail?
February 28, 2011
Global revenues from augmented reality (AR) applications and services are projected to reach $1.5 billion by 2015, according According to Pocket-lint.com.
read nowProposed legislation would eliminate price stickers in Michigan
February 27, 2011
According to The Detroit Free Press, shoppers in Michigan may no longer see price stickers on merchandise because of pending legislation supported by Gov. Rick…
read nowMicrosoft introduces Microsoft Dynamics AX for Retail R2 at EuroShop 2011
February 27, 2011
Microsoft Corp. launched Microsoft Dynamics AX for Retail R2 in Germany at the global retail industry trade fair, EuroShop 2011.
read nowRetail installation designed for Puma on display at Londons Selfridges stores
February 24, 2011
According to WIDN.com, London’s Selfridges, a high-end department store chain, is presenting a retail installation for Puma, designed to showcase an…
read nowDigby brings In-Store Mobile Module to retailers
February 23, 2011
Digby, provider of mobile commerce for top retail brands, announced today the launch of the Digby In-store Mobile Module, a new feature that enables retailers…
read nowPanphonics Directional Audio Speakers installed in 7-Eleven in-store digital networks
February 23, 2011
Panphonics, a provider of directional audio speakers, announced Wednesday that its patented Sound Shower loudspeakers have been installed in the industry’s…
read nowRetailers review the role of stores as multi-channel booms
February 22, 2011
An increasing number of consumers are researching products in bricks-and-mortar retail stores before purchasing online, according to new research by Deloitte…
read nowAmazon offering unlimited instant streaming to Prime members
February 22, 2011
According to WSJ.com Market Watch, Amazon announced yesterday that it is now offering unlimited instant video-streaming of movies and TV shows at no additional…
read nowMICROS-Retail announces XBR and Balance Sales Audit versions 7.0
February 21, 2011
MICROS-Retail, a division of MICROS Systems, Inc. and provider of retail technology, announced the release of XBR Loss Prevention and Store Analytics version…
read nowSurvey shows majority of shoppers motivated by brand loyalty
February 21, 2011
CrossView, a provider of cross-channel commerce solutions, recently released a survey showing that more than half of 177 shoppers surveyed are motivated by…
read nowCreative Realities releases "2011's Critical Five: Top Digital Strategies for Revolutionizing the In-Store Experience"
February 7, 2011
Creative Realities, a digital brand-experience company that has helped major brands bridge the physical and virtual worlds of digital marketing, has released…
read nowNational Retail Federation Announces Reorganization
February 3, 2011
The National Retail Federation has announced changes to its organizational structure to achieve new priorities outlined in a strategic plan recently approved…
read nowNRF: Intel shows 'Connected Store' proof-of-concept at BIG Show
January 12, 2011
Earlier this week at the National Retail Federation BIG Show in New York City, Intel Corp. unveiled its Connected Store concept, a two-story, 2,400 square-foot…
read nowNRF: Cisco study shows shoppers want tech-savvy experiences
January 10, 2011
Most retailers assume consumers want to implement technology into their shopping experiences, but executives from Cisco Internet Business Solutions Group…
read nowSocial media integrated into new ReAct retail digital signage
January 6, 2011
Interactive merchandising solutions firm MTI announced that it has integrated popular social media tools that influence how people shop directly into its new…
read nowStudy: Shoppers in larger malls respond better to digital signage
January 5, 2011
London — Shoppers respond better to digital advertising in larger malls because they are consistently happier and more engaged, according to the second wave of…
read nowNRF announces 2011 award recipients
December 20, 2010
The National Retail Federation has announced that executives from Nordstrom, The Container Store, Urban Outfitters and Sir Philip Green of Arcadia Group, which…
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