Amazon hiring 100K workers for fulfillment center sorting

September 15, 2020

Last week Amazon announced it was hiring 33,000 for tech and corporate jobs.

Walmart teams with drone service player for health, wellness item delivery

September 15, 2020

Walmart is partnering with drone delivery service Zipline to provide on-demand health and wellness product deliveries.

California cannabis dispensary debuts self-serve kiosks

September 14, 2020

Greenstop, a new California based cannabis dispensary, has installed self-serve kiosks that can serve four customers simultaneously, according to a TechCrunch…

Consumers back to non-essential shopping, reveals study

September 14, 2020

A good majority, 67%, of consumers are no longer just shopping for essentials due to the ongoing coronavirus but are also buying non-essentials. Just under…

Interactive Customer Experience Association names finalists for Elevate Awards

September 11, 2020

The Interactive Customer Experience Association has announced finalists in eight categories for its Elevate Awards. Readers are invited to click through the…

Amazon pumps up services for India market

September 8, 2020

Amazon Inc. is adding auto insurance and gold investment products to its list of services for India to expand its customer base and boost adoption of Amazon…

Sporting goods retailer taps Oracle Cloud for greater associate-customer engagement

September 7, 2020

Sporting goods retailer Scheels is deploying Oracle Retail Xstore and Oracle Retail Xstore Office Cloud Service to its 28 stores in a quest to give associates…

Bank of America Mobile app gives customer $2.45B

September 3, 2020

A Bank of America customer in Massachusetts checked his account to discover the bank had deposited $2.45 billion into his account.

AREA15 experiential complex opening this month

September 3, 2020

AREA15, a purpose-built experiential art and entertainment complex in Las Vegas, Nevada, will open its doors Sept. 17 at 6 p.m. and those wishing to visit the…

MoneyGram expands digital network

September 2, 2020

International, Inc. a global leader in cross-border P2P payments and money transfers, is partnering with fintech payment network, Thunes, to enable MoneyGram…

Luxury brand taps Searchspring to boost online search conversion results

September 2, 2020

Badgley Mischka, a luxury apparel brand, has boosted search conversion by 85% in its online store after deploying Searchspring's technology.

7-Eleven plays host to entrepreneurs' exclusive snacks, drinks

September 1, 2020

Convenience retailer 7-Eleven is once again supporting innovative products with its second Sips & Snacks initiative.

Ireland retailer piloting mobile self-checkout technology

August 31, 2020

BWG Foods, an Ireland retailer and wholesaler, is partnering with MishiPay on a pilot scan/pay/go checkout initiative.

Massachusetts town deploying kiosk for bill payments

August 31, 2020

Marshfield, Massachusetts, will allow residents and visitors to pay bills at a kiosk from CityBase, a provider of cloud technology solutions for the public…

Foot Locker opens community Power Store on West Coast

August 31, 2020

Foot Locker is celebrating the grand opening of its first West Coast community-based Power Store, in Compton, California.

Zara taps dLocal for Paraguay, Uruguay e-commerce operations

August 28, 2020

Retailer Zara is deploying the dLocal payments platform for e-commerce operations in Uruguay and Paraguay and the technology is enhancing the online shopping…

PopID intros pay-by-face solution

August 25, 2020

PopID, a Cali Group company, is launching its PopPay face-pay service, which lets users pay with their faces at facial recognition devices. Customers can link…

FreedomPay deploys touchless payment across Wynn Las Vegas, Encore Boston Harbor resorts

August 24, 2020

FreedomPay, a provider of commerce solutions, has installed touchless payment solutions at over 100 venues at both Wynn Las Vegas and Encore Boston Harbor…

Carvana opens car vending machine in Louisville

August 24, 2020

Carvana, an e-commerce platform for buying and selling used cars, launched its 25th car vending machine with 27-vehicle capacity in Louisville, according to a…

ICX Association Elevate Awards winners to be announced during livestream event

by David Drain

August 21, 2020

Winners of the ICXA Elevate Awards, which recognize outstanding achievement in interactive customer experience, are typically recognized during the annual ICX…