Food Lion, Lowe’s supporting Hurricane Ian victims

September 30, 2022

Food Lion and Lowe's have both kicked off efforts to help those impacted by Hurricane Ian.

Best Buy, Home Depot strive to stop theft, product loss

September 28, 2022

Electronics retailer Best Buy and Home Depot, a home improvement retailer, are both striving to stop in-store theft by locking up more items.

Walmart launches immersive experiences

September 27, 2022

Walmart is launching two immersive experiences in the metaverse platform Roblox.

Food Lion expands pick-up service

September 27, 2022

Food Lion is expanding its to-go pick-up service to 24 stores in North Carolina and Kentucky starting this week.

PepsiCo Foodservice exec talks unattended retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Research confirming the consumer's preference for self-service convinced PepsiCo Foodservice to develop a solution enabled by AI and computer vision tech for…

Walmart launches return pickup service

September 26, 2022

Walmart is offering its subscribers a new return option — a free pickup service that becomes available in October.

Gap slashing corp workforce in expense reduction strategy

September 26, 2022

Gap Inc. is reportedly cutting 500 corporate roles in a quest to reduce expenses.

Target hiring on 100K workers for holiday season

September 23, 2022

Target plans to hire 100,000 seasonal employees for the holiday sales season, the same number it hired on in 2021.

Walmart not hiring big for holiday season

September 23, 2022

Walmart will hire on about 40,000 seasonal employees this year, compared to 150,000 it hired for last year's big retail sales time.

Exploring the ‘invisible' future of customer experiences

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Brands must embrace the complexities of the digital landscape to enable ‘invisible’ customer experiences.

How To Turn Your Stores into Super Converting Stores For Holiday Season

Retailers work hard to understand what kind of store experience they're delivering for their valued shoppers. To be ready for the holiday shopping season…

Meijer debuts ‘food focus’ store format

September 20, 2022

Meijer, an American supercenter chain, is debuting a grocery store concept that promises to be simpler and more food-focused.

Ways to improve cashierless experiences for today's shoppers

by Michael Jaszczyk — CTO, U.S. CEO, GK Software

With personalized offers, real-time access to information and post-purchase communication, cashierless stores can be sure to create an easy, fast experience…

Retailers join forces to reduce credit card fees

September 16, 2022

Walmart and Target are just two of 1,600 retailers joining forces to pass legislation that would give them the right to route credit-card payments over…

1-800-Flowers.com hiring on staff for seasonal needs

September 15, 2022

Floral and gift retailer 1-800-Flowers.com plans to hire more than 8,000 seasonal as well as year-round store associates nationwide to meet the upcoming…

UPS aims to hire 100K workers for holiday season

September 12, 2022

United Parcel Service aims to hire on more than 100,000 additional workers to handle packages and delivery during the upcoming holiday season.

Online eyewear retailer deploys ‘fast frame’ for speedy delivery

September 12, 2022

Online eyewear retailer Zenni is deploying "Fast Frame," a speedy delivery service that puts glasses in customers' hands in 24 hours or less.

A secret to retail CX in 2022: The prepared contact center agent

by Einat Weiss

By focusing on the well-being of customer service reps who interact directly with customers, retailers can transform the contact center from a cost center to…

Love’s Travel Stops launches Jamba by Blendid robotic smoothie kiosk

September 9, 2022

Love's Travel Stops has opened its first Jamba by Blendid autonomous robotic kiosk at the rest area in Williams, California on I-5, Exit 578/Highway 20 just…

Optimizing retail shopping experiences for safe, healthy holidays

It's crunch time for retailers preparing for the holidays and it's time to create the best shopping experience by keeping staff and customers safe and healthy.