Customer Service News
Garanti BBVA launches mobile-first credit card
October 14, 2020
Turkish bank, Garanti BBVA's customers can now apply for a mobile-first credit card which combines a mobile wallet that supports QR and mobile payments, with a…
read now
Health beauty retailer taps NCR for faster checkout, simpler store operations
October 13, 2020
Kruidvat, which is part of the A.S. Watson Group that operates over 1,200 retail stores in Belgium and the Netherlands, is deploying NCR's Next Generation…
read now
Backpack retailer installs safety vending machine, will expand product offerings
October 8, 2020
Chrome Industries, which provides backpacks and messenger bags, has installed a vending machine in Portland, Oregon, stocked with masks, gloves and hand…
read now
Walmart hiring on seasonal help
October 5, 2020
For the first time since 2015 Walmart is hiring on a massive force, 20,000 seasonal workers, for its fulfillment centers in order to handle the upcoming…
read now
UK retailer taps Oracle POS
October 5, 2020
A leading U.K. retailer, McColl's, is enhancing and enriching the customer experience with the deployment of Oracle's Retail Xstore Point-of-Service.
read now
Curbside pick-up gains favor with shoppers, reveals study
October 2, 2020
The ability to pick up orders curbside is getting more popular as 85% of consumers have increased use of the pick-up option and 79% view contactless store…
read now
Walmart store redesign includes more self-checkout kiosks
October 1, 2020
Walmart introduced a new store design today featuring more self-checkout kiosks and contactless payment options planned for 200 locations this fiscal year…
read now
Einstein Bros opening first c-store location
September 30, 2020
Einstein Bros. Bagels is opening its first convenience store location, part of a five-store development deal with King Fuel in the Houston area. The first…
read now
Newspaper vending machines disappearing
September 28, 2020
The newspaper vending machine — once common on city streets — has become a rarity with the decline of newspapers and the rising prices of those still in…
read now
Footwear retailer Keen introduces face mask vending machines
September 21, 2020
Keen, a footwear retailer, has installed face mask vending machines in stores in Portland, Palo Alto, London and Tokyo, with plans to add more in the coming…
read now
Standard Chartered offers UAE Amazon installment plan
September 18, 2020
Standard Chartered credit cardholders shopping on Amazon.ae can now convert purchases into monthly installments for a period up to 12 months, without having to…
read now
Mall owner closing locations on Thanksgiving
September 17, 2020
Simon Property Group, one of the biggest mall owners in the U.S., will be closing all mall sites on Thanksgiving.
read now
Dressbarn dresses up return process for customers
September 17, 2020
Dressbarn is partnering with Happy Returns to enhance and boost the product return experience for customers.
read now
Amazon hiring 100K workers for fulfillment center sorting
September 15, 2020
Last week Amazon announced it was hiring 33,000 for tech and corporate jobs.
read now
Amazon hiring 33K workers and it's not holiday season related
September 10, 2020
Amazon plans to hire on 33,000 employees within the next few months and the hiring surge isn't about fulfilling holiday workforce needs or seasonal roles.
read now
Lowe's donating $1M to American Red Cross disaster relief, response efforts in wake of Hurricane Laura
September 7, 2020
Home improvement retailer Lowe's is pledging $1 million dollars in support of relief efforts to residents impacted by Hurricane Laura which hit the Gulf Coast…
read now
Sporting goods retailer taps Oracle Cloud for greater associate-customer engagement
September 7, 2020
Sporting goods retailer Scheels is deploying Oracle Retail Xstore and Oracle Retail Xstore Office Cloud Service to its 28 stores in a quest to give associates…
read now
Bank of America Mobile app gives customer $2.45B
September 3, 2020
A Bank of America customer in Massachusetts checked his account to discover the bank had deposited $2.45 billion into his account.
read now
MoneyGram expands digital network
September 2, 2020
International, Inc. a global leader in cross-border P2P payments and money transfers, is partnering with fintech payment network, Thunes, to enable MoneyGram…
read now
Walmart debuts membership service in battle against Amazon
September 1, 2020
Walmart is officially launching its own 'Prime' membership service, called Walmart+ at a fee of $98 a year — $21 less than Amazon's popular Prime membership.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
