Stein Mart now home to Amazon Hub lockers

May 23, 2019

Stein Mart is installing Amazon Hub lockers in nearly 200 stores, providing consumers an option for Amazon order pick-up and returns.

Target beats first quarter expectations, fulfillment plays big role in digital growth

May 23, 2019

The first quarter of 2019 has proved to be a boon for Target Corp. as the retailer boasted better than expected comparable sales, robust traffic growth as well…

Amazon leads $575 million Series G round in Deliveroo

May 17, 2019

Deliveroo, a U.K.-based delivery service with operations across Europe, announced a massive $575 million Series G funding round led by Amazon, along with…

Walmart launching next-day delivery in Vegas, SoCal and Phoenix

May 14, 2019

In an obvious response to Amazon's recent one-day delivery announcement, Walmart Inc. is rolling out next-day delivery this week to stores in Las Vegas…

Postmates, Square team up to offer on-demand delivery

May 9, 2019

Square Inc. has entered an agreement with Postmates to provide on-demand delivery to Square's small business customers, according to a press release. 

Square, Postmates team up on-demand delivery for small retailers

May 7, 2019

Square Inc. has entered an agreement with Postmates that provides on-demand delivery for Square's small business customers, according to a press release.

Knowing the difference between must-have CX technologies and what can wait

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Forrester VP and Principal Analyst Brendan Witcher shared insight on what retailers need to be doing when it comes to customer experience technology and what…

FedEx Office aiming well beyond truck delivery

May 3, 2019

In North Texas, future deliveries from FedEx Office may not only be off a truck but from a robot as the delivery service plans to have "same-day bots" in play…

Leveraging machine learning to improve order fulfilment throughput

Prithwijit Mukherjee, global business manager at Wipro, discusses the impacts of machine learning related to BOPIS and identifies challenges retailers face and…

Walmart to remodel three Long Island locations

April 25, 2019

Walmart is aiming to spruce up three Long Island, New York stores, deploying grocery pickup and delivery capabilities.

Report: More German, Austrian retailers offering BOPIS option

April 17, 2019

The number of German and Austrian retailers offering shoppers buy online, pick up in store is on the rise.

Animal Supply launches fulfillment, delivery for independent pet retailers

April 8, 2019

Animal Supply Co., an Irving, Texas-based pet food distributor, has launched the Animal Supply Connect platform, which offers digital e-commerce fulfillment…

Retail closing, cashierless, Target strategy top most-read list in March

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The most popular news on Retail Customer Experience in March ranged from a retail brand closing to what Target's doing with fulfillment to the new retail model…

Amazon curates special e-storefront for Coachella festival

April 4, 2019

Those heading to the 2019 Coachella Valley Music and Arts Festival have a special curated shopping site to get all the items they may need for the event…

Kroger ending unmanned vehicle delivery pilot

March 19, 2019

Kroger is planning to shut down a pilot grocery delivery effort featuring self-driving vehicles.

How to eliminate retail delivery anxiety

John Nadvornik, vice president of product management at GrandCanals, explains how removing delivery anxiety, the largest obstacle to converting orders, results…

South Korean food delivery app aims to tap robots

March 7, 2019

The biggest food delivery app in South Korea plans to incorporate robots into its strategy.

Target CEO: Earnings prove strategy is working; fulfillment is our friend

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Target CEO Brian Cornell said investments over the past two years are paying off, new small formats are being well received and its fulfillment approach is…

So Cal c-stores team up with Postmates for delivery

February 28, 2019

Southern California grocery convenience chain Pink Dot is partnering with Postmates to offer on-demand delivery to both Pink Dot and Postmates customers.

DoorDash plans to use $400M investment to grow 325% this year

February 27, 2019

DoorDash has raised $400 million toward expansion of the app-based food delivery platform, which a news release said has already grown more than 250 percent…