Petco expands DoorDash partnership, launches app features

August 21, 2023

Petco is expanding its DoorDash partnership to have its products available nationally through DoorDash Marketplace.

Amazon expands Fresh delivery to non-Prime members in select cities

August 10, 2023

Amazon is offering its Fresh grocery delivery to non-Prime members in certain U.S. locations.

Target adds Starbucks to drive-up options

August 9, 2023

Target shoppers can now order their favorite Starbucks order and grab it while picking up their merchandise at a Target drive-up location.

One-day delivery up at Amazon

August 7, 2023

Amazon, following an overhaul of its delivery network, claims it's delivering more packages in one day or less and has hit its fastest Prime delivery speeds…

Fabric retailer Joann taps Flybuy for BOPIS nationwide

July 31, 2023

Fabric and sewing retailer Joann is expanding its deployment of Flybuy's location technology platform to power a buy online, pickup in store option for…

Lowe’s teams with OneRail on same-day delivery

July 27, 2023

Lowe's is expanding its same-day delivery service nationwide for orders placed online and via its app.

Target working to expand next-day delivery reach

July 17, 2023

Target has debuted its newest supply chain facility, the Target Last Mile Delivery extension, close to a store location in Smyrna, Georgia.

Most big e-commerce retailers focused on 2-day delivery

June 28, 2023

In response to consumer expectations around fast and dependable delivery, a good majority, 72%, of large online retailers plan to invest in two-day delivery in…

Walmart debuts high-tech market fulfillment center

May 30, 2023

Walmart has opened its first high-tech market fulfillment center in Arkansas, marking its second in the U.S.

Google wings delivery to baseball game consumer

May 24, 2023

Google delivered a package to a baseball fan at Denver's Coors Field stadium to show off its Google Wing drone.

Ikea investing $5.58M in EV charging for delivery vehicles

April 28, 2023

Ikea, the Sweden base furniture retailer, will invest £4.5 million ($5.58 million) in a nationwide EV charging infrastructure to provide charging points for…

Lush, Victoria’s Secret, Party City jump aboard DoorDash

March 28, 2023

Delivery services provider DoorDash has several new retailers on its service, including Lush Cosmetics, Victoria's Secret and Party City.

Customer communications present unique challenges for delivery services

by Jim Tyrrell — Vice President of Enterprise Product Management, TNS

In my prior column, we discussed the impact of eroding consumer trust in voice calling on retailers' ability to engage and connect with customers. When…

How the pandemic altered consumer behavior and the impact on the retail supply chain

by Christian Piller — co-founder and Chief Commercial Officer, Pollen Returns

Retailers need to take a hard look at every aspect of their reverse logistics process and implement structural changes to see better outcomes.

Quality Mart deploys pick up, delivery options

February 27, 2023

Quality Mart, a convenience store retailer, is offering customers the ability to order ahead for pick up or delivery at five stores in Winston-Salem, North…

Target spends big to boost sort center network

February 23, 2023

Target intends to spend $100 million to expand its sortation center network in a quest to speed delivery to customers.

Australian retailer taps Bringg tech for delivery enhancement

February 23, 2023

Australian retailer Coles Group is partnering with Bringg, a delivery platform provider, to boost its customer experience by enhancing its home delivery…

Amazon driverless strategy takes to the roadway

February 17, 2023

Amazon is testing its Zoox driverless fleet of robotaxis on public roadways.

What retailers need to consider when it comes to pickup lockers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of decision makers who have taken the plunge with the nascent pickup locker technology shared their experiences during the recent Self-Service…

Why retailers need to up the delivery experience

At a time when inflation is soaring, competition is high and brand loyalty can be fragile if not actively managed, going the extra mile on customer engagement…