Walmart wooing wealthier shoppers

June 2, 2009

The Globe and Mail: Walmart Canada Corp. is finding ways to benefit from the downturn as well-heeled consumers switch to the discounter from higher-end chains…

Eileen Fisher selects Escalate for multi-channel

May 21, 2009

IRVINGTON, N.Y. — Escalate Retail has announced that EILEEN FISHER, a clothing company with 44 retail stores and accounts at all major department stores, has…

Five viral marketing mistakes to avoid

There's a lot of buzz surrounding viral marketing — but retailers need to make sure to avoid these common missteps.

Walmart revamps electronics department

May 18, 2009

Wall Street Journal: Wal-Mart Stores Inc. is revamping the electronics departments in its more than 3,500 U.S. stores this week, ramping up an aggressive…

Target adding mini-markets to 100 stores

May 14, 2009

Progressive Grocer: Target is adding new store-within-a-store grocery and fresh foods mini markets in about 100 of its new and remodeled stores during the…

The financial discipline of customer experience

For the retail CFO, customer experience needs to shift from a "nice to have" to a "must have."

Secrets of high-concept retailers

Retailers such as American Girl that forge their own path thrive, despite tough times.

Altierre releases high-contrast displays for shelf-level digital signage

May 11, 2009

SAN JOSE, Calif. — Altierre Corp., a provider of digital signage and wireless dynamic pricing solutions for retailers, announced it has achieved a significant…

Avery Dennison announces mobile merchandising tool

May 10, 2009

PASADENA — Avery Dennison Corp. and Scanbuy Inc. have joined forces to produce a new mobile-merchandising solution that uses camera phone technology to enhance…

Solving the player-to-screen puzzle

How to make the right networking and connectivity choices when planning retail digital signage.

Bloomingdale's veteran: We need to react to changing shopper attitudes

May 6, 2009

Retail Week: Retailers need to work harder to persuade shoppers to start spending again in what is the most difficult time in the sector's history. That was…

Opinion: Retailers giving lip service to customer service

Noted retail trainer and author discusses how the concept of customer service has been watered down by many retailers.

Sensormatic lets retailers openly, safely display high-theft items

May 5, 2009

SINGAPORE — ADT announced today a comprehensive new line of Sensormatic safers with Electronic Article Surveillance (EAS) capabilities. Also known as…

Satisfying the customer whose credit has been denied

The retail credit scene is tough, but retailers don't have to bear the brunt of rejection.

Walmart unveils first Hispanic concept store

April 30, 2009

Progressive Grocer: "We are introducing a new and authentic shopping experience that will better serve the needs of the community and will be more relevant to…

Is price the only 'P' that matters?

Convenience-based value propositions are losing their appeal as people are repricing their free time.

Oracle introduces Oracle Retail Data Model

April 26, 2009

REDWOOD SHORES, Calif. — To help retailers accelerate their design and implementation of an enterprise data warehouse, Oracle today introduced the Oracle…

New retail display system provides item-level intelligence

April 23, 2009

DIXON, Ill. — UPM Raflatac, Seeonic and Alliance have announced the deployment of a new generation of Alliance's MAXRPM, an inventory management system for…

Finding the financial value of the customer

When making customer service decisions, consider the lifetime revenue each customer provides — and their potential for sending referrals.

Survey shows effectiveness of in-store cosmetics demos

April 21, 2009

GOLDENROD, Fla. — Cosmetic Promotions, a national marketing and promotion company, completed a six-month customer response survey on in-store demonstrations.