Why customers abandon shopping carts online

In 2009, 88 percent of U.S. online customers abandoned at least one shopping cart, 136 million people in total.

The Mayor of Starbucks, or just your average coffee addict

by Sharon Goldman — Senior Director, COLLOQUY

Drink a lot of Starbucks? Now you can become the “Mayor” of Starbucks in your town, thanks to the popular Foursquare application — and as a loyal customer…

Eight insights for maximizing online coupon use

Think beyond discounts, maintain clarity and update your offers frequently in order to keep promotions fresh.

Packstream seizes the 'ultimate marketing touchpoint'

by James Bickers — Editor, Networld Alliance

Software company helps retailers customize their packaging with one-to-one marketing messages.

Localizing online prices drives international e-commerce sales

Most Internet usage occurs outside of North America, and localizing prices can turn international browsers into buyers.

Best Buy relaunches mobile site

May 26, 2010

Best Buy Mobile, the mobile specialty retail unit of Best Buy, announced today the re-launch of BestBuy.com/Mobile. With added features including online…

OpenSky unveils 'distributed secure checkout'

May 26, 2010

OpenSky has announced a secure checkout technology that can be distributed to any site, allowing OpenSky Sellers to integrate shopping seamlessly throughout…

Amazon unveils new services for small-to-medium retailers

May 24, 2010

Amazon Services has launched its newest version of Amazon WebStore, providing customers with new capabilities, greater control, increased flexibility and lower…

Personalized URLs can cut through mass-marketing clutter

Smart use of PURLS can turn outbound marketing messages into customized, personal experiences.

Zappos takes the high road once again, bites a $1.6 million bullet

by James Bickers — Editor, Networld Alliance

For some companies, a mistake is an opportunity to shirk responsibilities and start passing blame around (*cough* BP *cough* Transocean), but for others, it is…

MyBuys unveils predictive remarketing for online advertising

May 23, 2010

MyBuys has introduced MyBuys Predictive Remarketing, its consumer profile-driven remarketing suite. MyBuys' approach proactively presents consumers with a…

Proctor & Gamble launches direct-to-consumer website

May 20, 2010

The Procter & Gamble Company and PFSweb Inc. have announced that a new online shopping site is now available for U.S. consumers. Named the eStore, the…

Context Optional unveils social media tools for retailers

May 18, 2010

Social marketing company Context Optional has announced the launch of a new set of tools designed specifically for retailers. The retail offering is part of…

E-commerce wellness index up 20 percent in April

May 18, 2010

MyBuys, provider of personalized recommendations for multi-channel retailers, has released the latest edition of its MyBuys E-commerce Wellness Index, which…

Specialty outdoor retailer Rock/Creek revamping online presence

May 17, 2010

ATG, a provider of cross-channel commerce solutions, has announced that Rock/Creek, a specialty retailer serving outdoor enthusiasts, plans to replace its…

Privacy Is Dead... And It Could Be Great

by Doug Stephens — President, Retail Prophet Consulting

Facebook recent announcement about its intentions to collect and store personal data has privacy advocates up in arms.  But could the move actually vastly…

Can companies really predict what customers like online?

Internet marketers may not know as much about shoppers as they think do, according to a new study.

Closing the gap between shopper needs and e-commerce technology

Why dynamic content represents the best chance for snagging the online shopper's attention, and closing the sale.

Ten ways retailers can build their opt-in email lists

If no one is reading your marketing emails, it doesn't matter how creative or passionate those messages are.

Schawk intros 360-degree spin photography for online retail

May 11, 2010

Schawk Inc., a provider of brand point management services that enable companies of all sizes to connect their brands with consumers to create deeper brand…