Context Optional unveils social media tools for retailers

May 18, 2010

Social marketing company Context Optional has announced the launch of a new set of tools designed specifically for retailers. The retail offering is part of…

E-commerce wellness index up 20 percent in April

May 18, 2010

MyBuys, provider of personalized recommendations for multi-channel retailers, has released the latest edition of its MyBuys E-commerce Wellness Index, which…

Specialty outdoor retailer Rock/Creek revamping online presence

May 17, 2010

ATG, a provider of cross-channel commerce solutions, has announced that Rock/Creek, a specialty retailer serving outdoor enthusiasts, plans to replace its…

Privacy Is Dead... And It Could Be Great

by Doug Stephens — President, Retail Prophet Consulting

Facebook recent announcement about its intentions to collect and store personal data has privacy advocates up in arms.  But could the move actually vastly…

Can companies really predict what customers like online?

Internet marketers may not know as much about shoppers as they think do, according to a new study.

Closing the gap between shopper needs and e-commerce technology

Why dynamic content represents the best chance for snagging the online shopper's attention, and closing the sale.

Ten ways retailers can build their opt-in email lists

If no one is reading your marketing emails, it doesn't matter how creative or passionate those messages are.

Schawk intros 360-degree spin photography for online retail

May 11, 2010

Schawk Inc., a provider of brand point management services that enable companies of all sizes to connect their brands with consumers to create deeper brand…

Confident Technologies intros alternative to CAPTCHA online security

May 11, 2010

Confident Technologies Inc., a provider of intuitive and secure authentication solutions, today announced the immediate availability of Confident CAPTCHA, an…

Online retailers refining delivery options

May 10, 2010

According to SupplyChainStandard.com, a survey by multichannel logistics operator iForce indicates that online retailers are refining their delivery options…

Managing brand bashing on social media

For retailers, the best defense against online negativity may be your best customers.

Study: Satisfaction with online retailers reaches all-time high

May 4, 2010

Satisfaction with Top 100 e-retailers rebounded from a dive this time last year, to an all-time high score of 78 points out of 100, a five-point increase.

SkyMall launches Blackberry shopping app

May 4, 2010

In-flight catalog company SkyMall has announced the release of SkyMall Mobile for BlackBerry. The downloadable application was developed in partnership with…

How Facebook pages can impact customer experience

Customers are using Facebook to research companies more than many retail executives and industry experts may have anticipated.

Coming soon: Explore retail shops through Google Maps

by James Bickers — Editor, Networld Alliance

Google has quietly announced that it is going to allow businesses to add location photos to their Place Pages, accessible through search and Google Maps.Seems…

Celerant e-commerce tool adds CMS features

April 21, 2010

Retail software provider Celerant Technology announced that it has completed the integration of its content management system (CMS). The Celerant CMS was…

Three easy ways to boost email deliverability

Increasing email deliverability is both an art and a science, and these tips tap into both.

Bazaarvoice brings product reviews to Google search, ads

April 20, 2010

Bazaarvoice announced at the Social Commerce Summit 2010 that it has partnered with Google to share product review content from Bazaarvoice client sites on…

Reviews platform Viewpoints adds social sharing feature

April 19, 2010

Viewpoints Network, a social technology and media company, announced in a press release the addition of persistent social sharing to the Viewpoints Technology…

Retail e-mails: Treading the fine line between marketing and spam

by James Bickers — Editor, Networld Alliance

A retailer's opt-in list is one of its most valuable assets, but reaching out to it too often can result in brand backlash.