E-commerce News & Media
Target spending big bucks on store remodels, online fulfillment
March 3, 2021
Retailer Target, which enjoyed a robust Q4 in sales and earnings, is forging full-speed ahead with remodeling stores and enhancing online order fulfillment.
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Walmart eliminates minimum purchase for Express delivery
March 2, 2021
Walmart is eliminating the $35 minimum order requirement for its Express delivery, which costs $10 on top of the existing delivery charge.
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Gap launching customer experience center in Texas
February 26, 2021
Gap Inc. is planning to open a customer experience center in a quest to speed up inventory delivery and gain efficiency within its digital online shopping…
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Italian luxury brand taps Medallia to boost customer experience
February 24, 2021
Salvatore Ferragamo, an Italian luxury brand, is deploying Medallia's Experience Cloud to improve customer experience throughout its international network…
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5 key principles for a successful e-commerce user experience
by James Brooke
James Brooke, Amplience founder and CEO, offers five fundamental principles retailers should understand in order to differentiate in e-commerce and benefit…
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Online grocery sales hit $9.3B in January
February 23, 2021
January was a busy month at online supermarket sites with total U.S. online grocery sales hitting $9.3 billion for the month.
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3 ways internet retailers can win back customer satisfaction
David VanAmburg is the managing director of the American Customer Satisfaction Index, explains that during the ongoing COVID-19 pandemic internet retailers…
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10 things retailers should consider in choosing a BOPIS approach
by Ned Hill
Ned Hill, founder and CEO of Position Imaging, explains how an effective BOPIS fulfillment solution can improve store experiences with safe, secure, and fast…
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Online flower delivery firm launches its own e-commerce platform
February 16, 2021
SnapBlooms, an online flower delivery service, has launched a U.S.-wide e-commerce flower delivery platform that works in collaboration with local florists.
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30% of fashion brands will close this year, claims survey
February 15, 2021
More than a third of fashion brands (37%) will close stores this year, 56% of retailers will shutter physical stores and 66% of shoppers won't be hitting a…
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Health retailer taps e-Spirit for engaging content, personalization strategy
February 9, 2021
GNC Holidings Inc., a health and wellness product retailer, is deploying the FirstSpirit Digital Experience Platform from e-Spirit for a more engaging online…
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At-home apparel demand drives Target activewear sales way up
February 8, 2021
Target's activewear brand, All in Motion, is getting embraced by shoppers and has hit $1 billion in annual sales.
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1-800-Flowers.com launches services, customer offerings for Valentine's Day
February 8, 2021
Online floral and gift retailer 1-800-Flowers.com is declaring "no limits on love," for the upcoming Valentine's Day and expanding services, including a new…
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Inventory posing big challenge for clothing retailers
February 8, 2021
There's a looming clothing inventory excess in the U.S. and European retail marketplaces and it's likely to pose a big challenge as retailers strive to recover…
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What economic data tells us about the retail industry in 2020
by Megan Higgins — VP and GM, eCommerce and Marketplaces, Avalara
Megan Higgins, VP/GM, eCommerce and Marketplaces, at Avalara, shares insight on trends and economic changes from the Avalara Commerce Monitor report.
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Amazon settles tip-related allegations regarding delivery employees
February 5, 2021
Amazon will pay more than $61.7 million to the Federal Trade Commission as a settlement related to agency allegations that it withheld tips from Amazon Flex…
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Payless taps Vtex to drive digital growth
February 5, 2021
Shoe retailer Payless is partnering with Vtex, a marketplace and e-ommerce solution, in a quest to drive digital growth.
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Delivering on promotions: Why resilience is key to surviving growing online demand
Joe Farrell, managing director, EU Operations, at PFS, shares insight on why and how retailers should be capitalizing on the opportunities ahead and how…
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Amazon CEO Jeff Bezos stepping away into new role
February 3, 2021
Amazon CEO and founder Jeff Bezos, the world's second richest person, is moving into the role of executive board chair come Q3 and Andy Jassy is moving into…
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Key 2020 holiday shopping takeaways: It’s imperative to adapt as customer expectations evolve
by Tara Bartley — Industry Marketing, Akamai
Tara Bartley, senior manager, industry marketing, and Ashitha Bhanu, industry marketing, Akamai, share Akamai data relating to the most recent holiday shopping…
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