From app to aisle: How technology will shape the retail customer experience of the future

Mark Smith, CMO of Linq3, offers up insight on why retailers must now meet consumers' heightened expectations and demands for convenience by delivering the…

Amazon expands free holiday shipping offer, free one-day shipping

December 17, 2018

Amazon Prime members now have free standard shipping through Dec. 18 and more have access to Prime free one-day shipping given the service is now available to…

December shopping marks biggest online period ever in US

December 12, 2018

A recordsetting $80.3 billion was spent online as of Dec. 6, marking it as the biggest e-commerce period of all time in the U.S., according to Adobe Analytics…

Many millennials love Amazon more than drinking, sex

December 10, 2018

A good majority of millennials, 77 percent, are willing to give up drinking and 44 percent are willing to give up sex before giving up access to Amazon.

Amazon cashierless store may take flight in airports

December 7, 2018

The Amazon Go cashierless store concept may be moving into airports as the powerhouse omnichannel retailer is reportedly evaluating airport location options.

5 e-commerce best practices for retailers

Uma Kannappan, global product director, e-content at SGK, explains how retailers can optimize digital shelf product content to drive a better consumer…

Online shoppers don't have much patience, reveals study

December 5, 2018

Retailers don't have as many chances for redemption with shoppers than they likely think, according to a Brightpearl report which reveals consumers aren't very…

Amazon leader: Voice assistant makes retail experience more personal, natural, authentic

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Voice commerce continues to expand, offering retailers new ways to engage the consumer. But Patrick Gauthier, vice president of Amazon Pay, has more questions…

Walmart deploys Dotcom store technology to allow in-store website orders

December 4, 2018

Cyber Monday biggest Amazon sales day ever

November 27, 2018

The Thanksgiving holiday weekend and Cyber Monday proved to be a huge sales boon for Amazon with Cyber Monday hitting the record books as the biggest shopping…

Commerce 2040: The dawning of a new retail customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The rate of technological change is accelerating, and, by 2040, consumers will be using automation for more of their daily tasks.

The good, the bad and the ugly: An outlook on retail in 2019

Puja Kartan, strategy director, Isobar US, offers up unique insight on how top U.S. retailers are faring when it comes to digital innovation and what those not…

Don’t Ghost Your Customers When it Comes to Their BOPIS Experience

According to Acceo Tender Retail, omnichannel retailing is the fastest growing sector where customers can choose and buy an item online and then pick it up…

How mixed reality can help the brick-and-mortar keep up with Amazon

Mark Hardy, CEO of InContext, explains how a mixed reality strategy can help retailers boost shopper engagement and optimize the customer experience.

Shopgate joins Magento partner program

November 9, 2018

Mobile commerce platform Shopgate Inc. is a select partner under the Magento Technology Partner Program, allowing Magento merchants to expand mobile and…

Adobe expects record $124B in online shopping due to mobile ordering

November 9, 2018

Adobe is forecasting a surge in holiday shopping, with online sales rising 14.8 percent to $124 billion in U.S., this season with a record Cyber Monday in the…

Target debuts holiday deals early, mobile checkout

November 6, 2018

Target has kicked off its Black Friday sales, offering select deals nearly one month early.

Why and how retailers must create relevancy to survive

by Chris Petersen — Owner, IMS

Chris Petersen explains why the 'winning' retailer is one that focuses on convenience, consistency and customized value.

Managing the customer web experience

Jesse Himsworth, vice president of strategy and integrated solutions, Clearlink, explains that the web customer experience is no longer about simply setting up…

Mastercard to make signature optional in the store, on the card

October 24, 2018

Cardholder signatures on Mastercard purchases will be optional come next April, on both on the card and purchase receipts.