E-commerce News & Media
Why retailers need to focus on localized social media, marketing
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A free webinar, sponsored by social media and online reputation management platform SOCi, offers in-depth insight on why retail brick-and-mortar retailers need…
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Cashless trend catching on in Japan
May 10, 2019
Japan is taking steps toward becoming a cashless society, with all transactions paid in cash expected to decline from 76.2% in 2018 to 71.4% in 2022, according…
read nowAmazon Go goes with cash in New York City
May 9, 2019
The first Amazon Go store in New York City opened for business this week and is taking cash as well as offering a cashierless checkout customer experience.
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Lowe's, Crate and Barrel talk digital and in-store marketing and finding the perfect balance
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Achieving the right mix of digital and in-store marketing is a major focus for home goods retailers. Leaders from Crate and Barrel and Lowe's share insights on…
read nowWhy Amazon is adding 'inc' to domain name
May 7, 2019
Inc domains are launching Tuesday for general availability and that means any business and individual around the world may have access to a domain ending that…
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Knowing the difference between must-have CX technologies and what can wait
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Forrester VP and Principal Analyst Brendan Witcher shared insight on what retailers need to be doing when it comes to customer experience technology and what…
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E-commerce retailers share benefits, challenges of data driven social media marketing
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
E-commerce retailers share insights on how they are tracking the performance of different sales channels and the challenges encountered. One big point is the…
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How Albertsons tackled digital transformation to boost customer experience
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
In 2018, Albertsons Companies focused on unifying the digital experience and expanding e-commerce and loyalty, and deploying foundational tools such as search…
read nowBritish lifestyle brand deploys Contentsquare for e-commerce optimization, expansion strategy
April 18, 2019
British global luxury lifestyle brand Belstaff is deploying an optimization approach for its online storefront with the help of digital experience platform…
read nowWine retailer tapping Glassbox mobile app performance tool
April 17, 2019
Vinsent, a wine merchant and marketplace, plans to deploy Glassbox's Mobilebox technology that helps retailers understand mobile app performance, from the…
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Rite Aid leader shares insight on its successful e-commerce strategy
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Rite Aid's digital marketing and commerce chief shares a comprehensive checklist for brick-and-mortar retailers introducing e-commerce.
read nowPhysical, digital retail merging, reveals study
April 11, 2019
Traditional physical retail and online retail are increasingly merging into a seamless shopping experience, according to the National Retail Federation's…
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Are social networks primed to be the next omnichannel frontier? Yes, no, maybe
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The advent of social networks as e-commerce channels presents challenges for brands and retailers and yes, even for Amazon.
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How retailers can take advantage of an economic slowdown
by Tom Schoen — President, BTM Global
BTM Global CEO Tom Schoen explains why an economic slowdown isn't always a bad thing. In fact it offers time to look at solutions or changes that make your…
read nowSally Beauty debuts mobile-first site, adds Apple Pay, Instagram shopping
March 29, 2019
Sally Beauty Holdings Inc. has launched a redesigned mobile-first website, added Apple Pay as a payment option and built a mobile app in its effort to…
read nowMost shoppers embracing cross-channel retail, reveals study
March 26, 2019
Increasing consumer interest in virtual reality and augmented reality, as well as digital pay options, are revitalizing the in-store experience. A majority of…
read nowOnline shopping beating in-store, mobile purchases on the rise
March 25, 2019
When it comes to millennial shopping, e-commerce is king and online browsing is top of mind, given that 79 percent browse online before making a purchase…
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Why Instagram Checkout may be the forerunner of the one-stop retail experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The in-app shopping channel launched by the photo and video-sharing social networking service, owned by Facebook, may signify what's to come next in online…
read nowWorldpay enables Amazon Pay for U.S. merchants
March 22, 2019
Worldpay Inc. is the first acquirer to allow its merchants that accept payments in the U.S. to use Amazon Pay on its platform, according to a company release.
read nowFarmstead expanding refill/save program
March 12, 2019
In response to customer response, online grocer Farmstead is expanding its refill and save program by adding hundreds of items.
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