Amazon launches another Go store in New York

June 11, 2019

Amazon opened the doors to its second Amazon Go store in New York this morning at 6 a.m., and the store marks the omnichannel retailer's thirteenth Go store in…

Amazon is the 'go to' retailer, claims study

June 6, 2019

In what may come as little surprise to those in the retail sector, Amazon is considered the "go to" online retailer by 81% of Americans.

Bad digital experiences are hurting retailers' bottom line

June 6, 2019

Bad digital experiences are costing brands and retailers revenue as nearly all, 95%, of consumers in the U.S. and U.K. will jump off an e-commerce or brand…

Farmstead deploys predictive machine learning tech to bolster customer service

June 6, 2019

Online grocer Farmstead is leveraging predictive machine-learning models in a quest to help shoppers find new and old favorites and for faster grocery list…

What revived legacy retail brands need to do to survive

Harry Dewhirst, president at Blis, shares insight on what retail brands need to do on the comeback trail and why using data across all channels is key to the…

Target beats first quarter expectations, fulfillment plays big role in digital growth

May 23, 2019

The first quarter of 2019 has proved to be a boon for Target Corp. as the retailer boasted better than expected comparable sales, robust traffic growth as well…

Nike, Dick's Sporting Goods charge forward with customer personalization

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Two of the top leading sporting goods retailers offer insight on digital initiatives aimed at improving customer personalization.

How Google's retail toolkit reaches the tech savvy consumer

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retail in 2019 is about learning how all different technologies work together rather than the technologies themselves, according tot Google's Daniel Alegre.

Why retailers need to focus on localized social media, marketing

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A free webinar, sponsored by social media and online reputation management platform SOCi, offers in-depth insight on why retail brick-and-mortar retailers need…

Cashless trend catching on in Japan

May 10, 2019

Japan is taking steps toward becoming a cashless society, with all transactions paid in cash expected to decline from 76.2% in 2018 to 71.4% in 2022, according…

Amazon Go goes with cash in New York City

May 9, 2019

The first Amazon Go store in New York City opened for business this week and is taking cash as well as offering a cashierless checkout customer experience.

Lowe's, Crate and Barrel talk digital and in-store marketing and finding the perfect balance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Achieving the right mix of digital and in-store marketing is a major focus for home goods retailers. Leaders from Crate and Barrel and Lowe's share insights on…

Why Amazon is adding 'inc' to domain name

May 7, 2019

Inc domains are launching Tuesday for general availability and that means any business and individual around the world may have access to a domain ending that…

Knowing the difference between must-have CX technologies and what can wait

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Forrester VP and Principal Analyst Brendan Witcher shared insight on what retailers need to be doing when it comes to customer experience technology and what…

E-commerce retailers share benefits, challenges of data driven social media marketing

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

E-commerce retailers share insights on how they are tracking the performance of different sales channels and the challenges encountered. One big point is the…

How Albertsons tackled digital transformation to boost customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In 2018, Albertsons Companies focused on unifying the digital experience and expanding e-commerce and loyalty, and deploying foundational tools such as search…

British lifestyle brand deploys Contentsquare for e-commerce optimization, expansion strategy

April 18, 2019

British global luxury lifestyle brand Belstaff is deploying an optimization approach for its online storefront with the help of digital experience platform…

Wine retailer tapping Glassbox mobile app performance tool

April 17, 2019

Vinsent, a wine merchant and marketplace, plans to deploy Glassbox's Mobilebox technology that helps retailers understand mobile app performance, from the…

Rite Aid leader shares insight on its successful e-commerce strategy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Rite Aid's digital marketing and commerce chief shares a comprehensive checklist for brick-and-mortar retailers introducing e-commerce.

Physical, digital retail merging, reveals study

April 11, 2019

Traditional physical retail and online retail are increasingly merging into a seamless shopping experience, according to the National Retail Federation's…