CONNECT: How to get your app into the hands of millennials

by Cherryh Cansler — Editor, FastCasual.com

Millennials will only keep 20 apps on a phone so the challenge is creating one that makes the cut.

Back-to-School: How retailers are tackling consumers' social network activity to engage customers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In our final segment of our 10-part Back-to-School series, the focus is on social networks and social influence and how retailers are adjusting marketing…

Amazon opening yet another Texas fulfillment center

August 21, 2015

E-commerce giant already employs more than 3,500 in the state.

CONNECT: Does your mobile experience offer 3 crucial things?

by Cherryh Cansler — Editor, FastCasual.com

Three components are necessary for a successful mobile experience.

NPD Group launches retail version of Checkout Tracking

August 14, 2015

A new version of the NPD Group’s market analyzing technology Checkout Tracking is being released specifically for retailers, according to a recent press…

NRA releases mobile payments guide for restaurateurs

August 13, 2015

The 'guide will provide a roadmap' for restaurant owners and operators interested in implementing mobile payments into their business, NRA official says.

Mobile consumers tap different online sites for different needs

August 12, 2015

Mobile shoppers have different sites for product research and product pricing, and loyalty plays a part in mobile buying.

Beauty retailer hits omnichannel strategy head-on

August 12, 2015

Sephora is launching a subscription beauty box service and the move is getting applause from industry watchers.

Back-to-School: Reports reveal what’s hot, what’s not and consumer trends

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumer shopping reports reveal some new trends and why consumer activity will be down a bit compared to a year ago.

Target drops shipping fee to push back-to-school online traffic

August 6, 2015

Shoppers buying school supplies at Target.com will get all items sent free with no minimum purchase requirement for next nine days.

Witness: The crumbling tenents of quality customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Was it a social experiment? No clue, but it clearly wasn't a warm fuzzy consumer interaction.

Dear Amazon: Reneging on Prime does not make for a good customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When you sign up and pay for an annual service the only update or change should be one that benefits the subscriber. Otherwise it's pretty much called a gyp by…

Engaging the millennial shopper: It's not easy but it can be done

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Getting millennials on board as loyal customers isn't just about tweeting, posting and sharing the latest products on Instagram.

Back-to-School: Making shopping easier key to driving customer loyalty, engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumers rely on lists for back-to-school shopping, so helping them find what they need as easily as possible enhances the store experience and drives loyalty…

App-less mobile tool strives to engage shoppers, boost traffic and sales

Web platform offers up engagement opportunity as well as data analytics capability.

Amazon debuts push-button service to make re-stocking super easy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Convenience is at the core of mega online retailer's re-order service.

Mobile payment gains ground but cash, debit cards still rule the register

July 30, 2015

Retail payment remains a mix of options as consumers focus on convenience, reveals new study.

NRF expects 2015 second half to be more robust in sales activity

July 28, 2015

While the NRF's initial sales expectations aren't what they were back in February there is still a big bright spot ahead for retailers in the second half of…

Report: Amazon launching drive-thru grocery store concept

July 27, 2015

Amazon is reportedly once again expanding its retail footprint, this time with a Silicon Valley-based food selling operation.

Study: It's a mobile, mobile, mobile retailing world

July 24, 2015

New report reveals mobile apps generate almost 50 percent of mobile transactions for some of the biggest e-commerce players.