by Will Hernandez — Editor, NetWorld Media Group
Mobile shopping already was ahead of expectations in the weeks leading up to the official start of the holiday season in the U.S.
read nowDecember 3, 2015
British and American consumers may be spending big this holiday season, but they’re not very satisfied with the retail customer experience taking place…
read nowby Chris Petersen — Owner, IMS
Today's omnichannel shoppers have grown accustomed to services and experiences at a whole different level. To borrow a western movie metaphor, most retailers…
read nowDecember 1, 2015
Retailers had a robust holiday weekend shopping experience as a survey reveals more than 151 million consumers hit stores online and offline during the…
read nowNovember 25, 2015
When it comes to brand intimacy Amazon is leading the pack.
read nowNovember 24, 2015
As consumer usage continues to shift to mobile, location-based advertising is becoming one of the fastest growing strategies for retailers when it comes to…
read nowNovember 24, 2015
The younger shopping set is much more interested in same-day delivery than the senior set and such a retail strategy could pay off given the focus on serving…
read nowNovember 23, 2015
Kohl’s has a new chief operating officer, having hired on former Walgreens e-commerce chief Sona Chawla.
read nowNovember 23, 2015
The world's biggest retailer jump starts the online shopping day of the year one day earlier and is offering quadruple the number of sales items.
read nowNovember 19, 2015
Price service aims to connect local retailers with Amazon Prime members who want the cheapest price while supporting nearby stores.
read nowby Chris Petersen — Owner, IMS
Amazon continues to soar by innovating in ways other can't imagine.
read nowNovember 12, 2015
Walmart adjusts holiday sales strategy in light of changing consumer shopping behavior.
read nowNovember 11, 2015
The annual online Chinese shopping day beats out any other global holiday shopping season.
read nowNovember 10, 2015
Jet.com hopes to pull in $550 million investment to keep the lights on.
read nowNovember 10, 2015
Retailers are taking various stances in regards to opening stores, online and offline, on Thanksgiving.
read nowNovember 3, 2015
Retailer expects a huge wave of mobile devices hitting its online store this season.
read nowNovember 2, 2015
Amazon is setting its own Black Friday season, by kicking off holiday deals as November arrives.
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Today’s interactive customer experience is morphing quickly into an emotional consumer experience —and while technology is obviously a necessary part it’s not…
read nowOctober 27, 2015
Online consumers seeking home appliance insight can now easily connect with knowledgeable associates with in-store appointment service.
read nowOctober 26, 2015
This holiday season consumer will be shopping online more than last year and spending more than in 2014.
read now