E-commerce News & Media
Dear Santa: All I want for Christmas is equal product pricing across genders
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
From razors and clothing to toys and adult diapers, women are likely always paying more for a product than men.
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Zappos’ Santa Claus feat leaves big shoes to fill
by Bryan Pearson — President, LoyaltyOne
A recent act of kindness by Zappos has some wondering if it could spin its reputation for feel-good experiences into a marketing tool.
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Amazon mulling air freight service operation, claims reports
December 22, 2015
Amazon isn’t just looking to drones to provide faster and more efficient shipping and delivery operations.
read nowAmazon grabs early online holiday sales share
December 22, 2015
Amazon takes top rank in early holiday consumer spending.
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Year in Review: 5 insights on why data will remain critical in 2016
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Data, specifically given the looming Internet of Things technology ahead, will prove even more critical for retailers in 2016.
read nowRetailers embracing Free Shipping Friday
December 18, 2015
Whether free shipping offers a competitive edge for retailers is a bit murky as the incentive is now pretty much an expected consumer benefit.
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Speed, convenience are tops for retail consumers reveals new research
December 17, 2015
Retail consumers aren't very patient with slow loading online stores and are using their smartphones more than tablets this year when it comes to online…
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Insight on kicking a 2016 retail strategy off on solid ground
by Ethan Whitehill — CEO, two west inc
It's a good idea to review consumer patterns and data from the past year to make sure retail strategy plans for the new year are on track from the start.
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How To: Crafting a retail customer experience to lure millennial consumers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Rodney Mason, Blackhawk group vice president of marketing, offers tips and insight on how retailers should approach developing and implementing a strategy…
read nowMobile device shoppers made Cyber Week a lucrative retail week
December 8, 2015
Mobile devices accounted for more than 50 percent of shopping traffic on Black Friday and 40 percent of Cyber Monday traffic.
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Sears refreshes mobile app, debuts mobile device incentive strategy
December 8, 2015
Sears is banking big on mobile shopping this holiday season and has upgraded its app with new features and offering mobile in-store consumers free shipping.
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Don't miss: Webinar focuses on how millennials are disrupting shopping
December 7, 2015
Grabbing the millennial shopper's attention requires a strategy, a commitment and the right technology.
read nowMobile spurs seasonal shopping as Cyber Monday undergoes a transition
December 7, 2015
Cyber Monday not as super as expected but shopping still spiked over last year's figures.
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Retailers beware: Mobile drives holiday shopping season
by Will Hernandez — Editor, NetWorld Media Group
Mobile shopping already was ahead of expectations in the weeks leading up to the official start of the holiday season in the U.S.
read nowU.K, U.S. consumers not thrilled with online holiday shopping experience
December 3, 2015
British and American consumers may be spending big this holiday season, but they’re not very satisfied with the retail customer experience taking place…
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Retailers are bringing a rusty knife to a cyber wars shootout
by Chris Petersen — Owner, IMS
Today's omnichannel shoppers have grown accustomed to services and experiences at a whole different level. To borrow a western movie metaphor, most retailers…
read nowThanksgiving holiday shopping activity higher than expected reveals survey
December 1, 2015
Retailers had a robust holiday weekend shopping experience as a survey reveals more than 151 million consumers hit stores online and offline during the…
read nowAmazon most intimate brand, reveals new research
November 25, 2015
When it comes to brand intimacy Amazon is leading the pack.
read nowLive webinar targets location-based marketing for retail segment
November 24, 2015
As consumer usage continues to shift to mobile, location-based advertising is becoming one of the fastest growing strategies for retailers when it comes to…
read nowSame-day delivery matters more to young shoppers than older consumers
November 24, 2015
The younger shopping set is much more interested in same-day delivery than the senior set and such a retail strategy could pay off given the focus on serving…
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