Visa to eliminate 16-digit account number for remote purchases

February 13, 2015

The move expands the company's Visa Token Service, which is intended to protect sensitive card information.

Mobile still tops retailers' priority lists

February 9, 2015

A new report finds mobile as a percentage of online sales increased 50 percent in 2014.

Survey says physical stores still preferred over online

February 9, 2015

According to the survey, only 27 percent of U.S. consumers say they shop online weekly.

Commentary: Retailers are leading the fight toward greater security

Sandy Kennedy, President of RILA, calls on Congress to pass legislation that enacts a single, preemptive national data breach notification standard.

Nearly two-thirds of American shoppers don't trust retailers to protect their data

February 4, 2015

A new survey finds considerable concern for the security of credit card and personal information not only online, but also in brick-and-mortar stores…

Target names Tesco's Mike McNamara as new CIO

February 3, 2015

McNamara will join Target from U.K.-based Tesco PLC, where he worked for more than 15 years. In 2011, McNamara was named the global supermarket chain's chief…

Amazon opens first staffed pickup location

February 3, 2015

Amazon announced today the grand opening of Amazon@Purdue, its first-ever staffed customer order pickup and drop-off location, housed in the Krach Leadership…

Jumio adds new features to Netverify card-scanning tech

February 3, 2015

The enhanced template-matching capability automatically detects the ID edges, rotates and accurately crops it in the frame, regardless of the angle at which…

Three micro-trends of the retail customer experience

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

There are several ways the retail customer experience is actually becoming smaller, and it seems to be a good thing for sales and customers.

More retailers to accept MasterPass

January 30, 2015

Blue Nile, Neiman Marcus, Office Depot and Rue La La among the latest merchants who plan to offer MasterCard's digital wallet service at checkout.

Report: Mobile accounts for 25 percent of online transactions in Q4 2014

January 30, 2015

The holiday shopping season accounted for the majority of such transactions.

Office Depot picks CoreMedia to augment e-commerce experience

January 26, 2015

Office-supply retailer Office Depot Inc. has picked CoreMedia LiveContext software to help enhance the customer shopping experience for officedepot.com.

Five e-commerce revenue leaks you need to plug

The holy grail of 1-to-1 personalization presents a challenge that 55 percent of online retailers haven't even begun to address, although several key elements…

Amazon's mobile wallet finds a quick end after only 6 months

January 22, 2015

The company Tuesday sent Amazon Wallet users an email that said the beta program for the mobile wallet had concluded and that the app would no longer be…

Amazon to make original movies for theatrical release

January 19, 2015

The endeavor will be led by Ted Hope, who co-founded the production company Good Machine, which created films such as "Eat Drink Man Woman" and "Crouching…

December shopping activity up from November, but down from last year

January 8, 2015

Although traffic dropped year-over-year as the shift toward online shopping accelerated, it was buoyed by a highly promotional month.

Grid Dynamics offers intelligent search for e-commerce

January 7, 2015

The company said its Sercato tool delivers more precise results by recognizing and reporting the concepts included in search phrases rather than just lists of…

Five things to look for next week at NRF

by James Bickers — Editor, Networld Alliance

The BIG Show is bigger than ever, so where do you begin? Start with our checklist of five things to look for at retail's biggest gathering.

SCORE research says most smaller e-commerce sites have no call to action

December 30, 2014

SCORE, which has provided mentoring services to small businesses since 1964, has gathered statistics concerning how much online activity consumers engage in…

Second consecutive week sees $5B weekdays of online desktop spending

December 17, 2014

The online desktop spending season-to-date remains up 15 percent, still ahead of forecast.