Retail CFOs forecast 5 percent sales growth for 2014

February 11, 2014

Despite ongoing market uncertainty, retail chief financial officers are feeling more confident about the state of the consumer. According to a new BDO USA, LLP…

UK retail director: Online is 'driving structural change'

February 11, 2014

Helen Dickinson, the director of the British Retail Consortium, told United Press International today that online shopping is fundamentally changing the retail…

Shopgate acquires Magento e-commerce development team

February 10, 2014

Mobile commerce platform provider Shopgate has acquired MagCorp, a four-person team developing applications for open-source e-commerce platform Magento.

Bitcoin regulation a certainty, but to what degree?

February 7, 2014

Rulings by the U.S. Treasury's Financial Crimes Enforcement Network are revealing a developing picture of Bitcoin regulation in the United States. Last week…

Global e-commerce sales to hit $1.5 trillion, driven by growth in emerging markets

Asia-Pacific leapfrogs North America to become world's largest regional e-commerce market.

International sales from US retailers to jump to $50B by 2020

February 5, 2014

Global strategy consulting firm OC&C Strategy Consultants released a report today in collaboration with Google, entitled "The Global Retail e-mpire." The…

NGA launches digital media center

February 4, 2014

The National Grocers Association has announced a new partnership with Media Solutions Corp. to launch the NGA Digital Media Center. According to the companies…

Mindshare Technologies announces text analytics tool for customer comments, reviews

January 31, 2014

Mindshare Technologies, a provider of cloud-based Voice of the Customer (VoC) technologies, has announced the general availability of Comment Poster, a new…

Can online shopping behavior pick the Super Bowl winner?

Whichever team wins, online retailers should be happy with Sunday's result.

Retail Roundtable: Amazon's patent for 'anticipatory shipping'

by James Bickers — Editor, Networld Alliance

Can the online giant really ship products before they're ordered, or is this another well-executed piece of hype?

One-fifth of people who review products online have never used the product

January 28, 2014

According to the latest YouGov research, nearly one-fifth (21 percent) of Americans who have reviewed a product or service claim that they have reviewed a…

Baynote launches self-service tool for e-commerce merchandising

January 28, 2014

Baynote, a provider of big data solutions for retail, today announced the release of Baynote VUE, a self-service merchandising application purposely built to…

Cobalt, Edmunds announce partnership to study online car-shopping behaviors

January 22, 2014

Cobalt, a business unit of ADP Dealer Services Inc., and Edmunds.com, an online car shopping destination, today announced a strategic partnership to bring…

Tapping big data to improve the customer experience

We will have 40 trillion gigabytes of data by 2020. What are we going to do with it?

Source Metrics says it can track in-store conversions from Facebook ads

January 22, 2014

Social media marketing analytics firm Source Metrics has announced the launch of its Facebook In-store Ad Tracker, which it says provides retailers with access…

Viewpoints announces new review service for online retailers

January 20, 2014

Viewpoints, a consumer reviews platform, has announced the launch of Viewpoints Pulse, a new service that it says provides product manufacturers and service…

New Year's resolution: Stop negative reviews from ruining your customer experience

Here are three ways brands can get a handle on negative comments and address them productively.

RetailMeNot publishes shopper trend report for 2014

January 16, 2014

RetailMeNot, a U.S.-based digital coupon destination, has released a retail forecast examining consumer behaviors on personal wealth, savings, and confidence…

Babies R Us partners with parenting blog TheBump.com

January 16, 2014

Babies R Us, a dedicated juvenile products retailer, announced today that it has entered into a strategic partnership with TheBump.com, a pregnancy and…

Target, Neiman Marcus feeling the pain of data breaches

Target has lost nearly 85 percent of its brand equity on the values of trust and security.