Can online shopping behavior pick the Super Bowl winner?

Whichever team wins, online retailers should be happy with Sunday's result.

Retail Roundtable: Amazon's patent for 'anticipatory shipping'

by James Bickers — Editor, Networld Alliance

Can the online giant really ship products before they're ordered, or is this another well-executed piece of hype?

One-fifth of people who review products online have never used the product

January 28, 2014

According to the latest YouGov research, nearly one-fifth (21 percent) of Americans who have reviewed a product or service claim that they have reviewed a…

Baynote launches self-service tool for e-commerce merchandising

January 28, 2014

Baynote, a provider of big data solutions for retail, today announced the release of Baynote VUE, a self-service merchandising application purposely built to…

Cobalt, Edmunds announce partnership to study online car-shopping behaviors

January 22, 2014

Cobalt, a business unit of ADP Dealer Services Inc., and Edmunds.com, an online car shopping destination, today announced a strategic partnership to bring…

Tapping big data to improve the customer experience

We will have 40 trillion gigabytes of data by 2020. What are we going to do with it?

Source Metrics says it can track in-store conversions from Facebook ads

January 22, 2014

Social media marketing analytics firm Source Metrics has announced the launch of its Facebook In-store Ad Tracker, which it says provides retailers with access…

Viewpoints announces new review service for online retailers

January 20, 2014

Viewpoints, a consumer reviews platform, has announced the launch of Viewpoints Pulse, a new service that it says provides product manufacturers and service…

New Year's resolution: Stop negative reviews from ruining your customer experience

Here are three ways brands can get a handle on negative comments and address them productively.

RetailMeNot publishes shopper trend report for 2014

January 16, 2014

RetailMeNot, a U.S.-based digital coupon destination, has released a retail forecast examining consumer behaviors on personal wealth, savings, and confidence…

Babies R Us partners with parenting blog TheBump.com

January 16, 2014

Babies R Us, a dedicated juvenile products retailer, announced today that it has entered into a strategic partnership with TheBump.com, a pregnancy and…

Target, Neiman Marcus feeling the pain of data breaches

Target has lost nearly 85 percent of its brand equity on the values of trust and security.

Overstock.com partners with Coinbase for Bitcoin acceptance

January 10, 2014

The online discount retailer Overstock.com has partnered with Bitcoin wallet provider Coinbase to add Bitcoins to the range of payment options available on its…

Amazon quietly rolls out Kindle vending kiosks

January 10, 2014

It appears the king of e-commerce is experimenting with physical retail. According to an article on GeekWire, an Amazon-branded Kindle vending kiosk has been…

Juniper Research: Mobile retail purchases to exceed $700 billion by 2018

January 9, 2014

Annual retail payments on mobile handsets and tablets will reach $707 billion, or 30 percent of all e-Retail by 2018, compared with 11 percent in 2012 and 1…

Overstock.com lawsuit could have 'ripple effect' on retail industry

January 8, 2014

In 2010, a group of attorneys brought suit in California against online retailer Overstock.com, claiming the company's price-comparison methods were…

Tablets and smartphones surge on shopping websites

January 7, 2014

Tablets and smartphones are gaining in popularity as a means for visiting shopping websites, accounting for a quarter of total visits, according to the…

Report says mobile retail purchases will exceed $700B annually by 2018

January 7, 2014

A new report from Juniper Research says that annual retail payments on mobile handsets and tablets are expected to reach $707 billion by 2018, representing 3…

Belk selects Accenture multichannel software

January 7, 2014

Technology firm Accenture announced it has been selected by Belk, the largest family-owned and -operated department store company in the United States, to help…

Report: Affluent adults are heavy Amazon users

January 3, 2014

New research from The Shullman Luxury and Affluence Monthly Pulse says that more than two-thirds of Americans making more than $250,000 per year have shopped…