Where Best Buy went wrong

Experts discuss why the retail giant is shrinking and whether it can stage a comeback.

Abandoned shopping carts need love, too

May 9, 2012

Findings from the e-tailing group Annual Merchant Survey and the 14th Annual Mystery Shopping Study revealed mixed findings but agreed that abandoned carts…

E-commerce sites improving customer service

May 9, 2012

A record 36 of the Top 100 online retailers achieved the "threshold for excellence" on the annual Top 100 E-Retail Satisfaction Index from customer experience…

Amazon trying to woo high-end fashion designers

May 8, 2012

Amazon has sold clothing for years, but it's now focused on peddling more contemporary and high-end brands, including Michael Kors, Vivienne Westwood…

IBM acquiring Tealeaf Technology to help retailers create 'seamless' mobile, online experience

May 4, 2012

If predictions come true about global online commerce hitting $1 trillion by 2014, and mobile commerce climbing to $200 billion by 2015, retailers must find a…

Amazon to create original programming

May 4, 2012

Being the world's largest online retailer isn't enough for Amazon.com. The company recently announced plans to make and sell its own comedy and children's…

Target: Get your Kindle somewhere else

May 2, 2012

In an effort to better compete with Amazon, Target Corp will no longer sell Amazon's Kindle devices, according to Reuters. The phase-out includes Amazon's new…

MarketLive Merchant Awards honor best e-commerce sites

May 2, 2012

MarketLive Inc., a provider of e-commerce software and solutions, announced the winners of its Merchant Awards honoring the best performing e-commerce sites…

TheFind launches Glimpse social shopping app

May 1, 2012

TheFind, a mobile, social and tablet commerce provider and shopping search engine, announced it has launched Glimpse, a new Facebook shopping app that uses…

Walmart offers online cash payment

April 27, 2012

Shoppers on walmart.com can now pay cash for online purchases, making the discount chain the first major retailer to offer online purchasing to the unbanked.

Google launches e-commerce site

April 26, 2012

Consumers can now buy Google's Galaxy Nexus smartphone, manufactured by Samsung, from the company's new online store, Google Play store, previously called…

Self-service Vending Fridge now available

April 26, 2012

There's a new refrigerator on the market that allows customers to buy cold products using QR codes and a Mobile App. The Vending Fridge, created by ShelfX, a…

Modell's Sporting Goods launches e-commerce site

April 24, 2012

New York-based Modell's Sporting Goods used technology from MarketLive to create its new e-commerce site, according to a company press release.

Study: Only 17 percent of specialty online retailers offer dedicated mobile site

April 23, 2012

Software provider Briteskies today released the results of a study evaluating the mobile e-commerce offerings of 75 online retailers, including Petco, Sunglass…

Study: Only 7 percent of e-commerce sites offer one-page checkouts

April 18, 2012

The average number of checkout pages required to complete an order on e-commerce sites was three, and only 7 percent of merchants surveyed offered one-page…

Unlike Apple's walled content garden, Amazon is 'building forests'

The online retailer's deal with J.K. Rowling might hint at its digital retail dominance.

Students develop online fitting rooms

April 16, 2012

Who needs a fitting room at a brick-and-mortar store now that a company in Estonia has designed technology that allows customers to try on new clothes on their…

Macy's embracing technology to mirror online shopping experience

April 13, 2012

The success of its online sales is inspiring Macy's Chief Executive Terry Lundgren to make some changes to the in-store shopping experience, according to a…

Study: French e-commerce growing despite delivery kinks

April 6, 2012

Although 91 percent of French consumers shopped online over the past year, 27 percent asked for a refund at least once because of delivery hassles, according…

Amazon.com is America's 'most relevant retailer'

April 5, 2012

Amazon.com is America's most relevant retailer of any kind, according to a study by Brodeur Partners that ranked the Top 10 most relevant retailers.