Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the…

Five innovative Barcelona retailers creating muy bueno customer experiences

by Bryan Pearson — President, LoyaltyOne

When most people think of Barcelona, the first features that come to mind are its unusual architecture, rich history and Catalan cuisine. But the area is also…

Commentary: The tech and features that shoppers want

A new large-scale shopper survey sheds light on consumers who mix online and in-store shopping in whatever way is most convenient for them.

Mood Media completes rollout of in-store digital watermarking tech

January 29, 2015

When integrated within a mobile application like Shazam, Mood Presence "listens" for Mood's proprietary digital audio watermarking and triggers an event to…

The Source lands in Toronto Pearson International

January 28, 2015

Toronto-based design agency Shikatani Lacroix has designed and delivered the latest retail location featuring digital signage for Canadian consumer electronics…

Microsoft stores create 'the world's largest photo booth'

Seattle-area shoppers stumbled upon "largest photo booth in the world" over the holiday season, posting their images on 150-foot video walls at Microsoft…

Mood Media launches music solution for small, medium retailers

January 20, 2015

The new solution provides access to a catalog of more than 5 million tracks that are fully licensed for commercial use and one-on-one collaboration with a Mood…

Drinking from a digital signage firehose at Retail's BIG Show

Digital signage and dynamic place-based media expert inundated by the digital flood at this year's National Retail Federation show.

Best Buy deploys directional audio for latest Call of Duty launch

by James Bickers — Editor, Networld Alliance

The retailer used a high-tech approach to prevent the bombast of "Advanced Warfare" from permeating the store.

Provision Interactive to deploy promotional kiosks at Rite Aid stores

December 17, 2014

Provision Interactive Technologies Inc., a subsidiary of Provision Holding Inc., announced plans for the rollout of Provision's 3D Savings Center digital…

Japanese department store buys into digital signage

December 16, 2014

Japanese department store chain PARCO last month opened its new store in Fukuoka, Japan, deploying digital signage throughout the store as part of its ICT…

A customer service robot lands a retail job

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

Lowe's is experimenting with customer service robots. What could possibly go wrong?

Swirl releases results of retail beacon marketing campaigns

November 25, 2014

The Swirl platform is currently deployed at retailers throughout the U.S. and Canada, including Lord & Taylor, Hudson's Bay, Urban Outfitters, Alex & Ani…

Mood Media, Shazam announce 'Shazam In-Store'

November 25, 2014

According to the companies, Shazam-In Store, part of Shazam's larger expansion strategy into consumer-facing environments, is integrated into the existing…

Shazam coming to 200 shopping malls

by Christopher Hall — w, t

The Shazam mobile app will now bring shoppers and advertisers even closer together at ground zero for the retail experience, the shopping mall, via digital…

Microsoft wins award for Titanfall retail launch

by James Bickers — Editor, Networld Alliance

The launch included midnight debuts of the game, and featured 10 minutes of original content unique to the stores.

Whole Foods testing new interactive tech in Georgia store

November 17, 2014

The installations create an informative, entertaining and streamlined shopping experience, including connecting shoppers more closely to the farmers who…

Rebecca Minkoff debuts first interactive store

by James Bickers — Editor, Networld Alliance

The luxury brand is debuting its new store, featuring "connected walls" and high-tech dressing rooms.

Digital Signage as Part of a Seamless Customer Experience

Digital displays can serve as the glue that holds an omnichannel experience together.

Presented by HP Inc.

Ralph Lauren takes over Harrods displays using mobile proximity tech

October 30, 2014

The brand is striving to connect with shoppers via their smartphones by offering exclusive and interactive content as well as an out-of-hours opportunity to…