Airport shoppers enjoying new interactive retail experience

July 13, 2015

Travelers at San Francisco International airport are now tapping interactive screens if looking to buy headphones or a cold healthy drink.

Men are from Mars, women from Venus in the retail shopping environment

July 8, 2015

When it comes to retail shopping men and women have very distinct behaviors, both in the brick and mortar environment and online, and retailers need to tune…

Webinar to focus on customer traffic, conversion insight

July 2, 2015

Traffic and conversion data can be priceless if a retailer understands how to use it to drive sales, engage with shoppers and boost marketing. An expert will…

Ensuring a ‘pop-up’ effort pops for consumers and doesn’t flame out in failure

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The ‘pop up’ customer engagement experience isn’t brand-new, but it certainly isn’t old hat as many a retailer is embarking on either the first ‘pop up’ effort…

The future of customer service is now

by Shep Hyken — CAO, Shepard Presentations

The 'customer service experience' encompasses every interaction, or touchpoint, that a customer has with your company; deliver value, and the customers will…

Boating retailer West Marine deploys in-store digital signage kiosks

April 7, 2015

North American boating and accessories retailer West Marine, with more than 300 stores in 38 states, has deployed digital signage West Advisor kiosks in stores…

TigerLogic releases socially powered digital signage app for Google Chromebox

April 3, 2015

The Postano Kiosk App is designed to create new social media opportunities for in-store digital signage.

Mondelēz rolling out digital signage Virtual Assistants to Belgian retailers

March 31, 2015

Multibillion dollar snack conglomerate Mondelēz International is rolling out a group of five Tensator Virtual Assistants to introduce its latest sweet treats…

Fujitsu Australia piloting retail digital signage and mobile analytics with iSIGN

March 30, 2015

Toronto-based interactive mobile advertising solutions provider iSIGN Media Solutions Inc. and its Australian distributor and reseller, JEA Technologies…

GestureTek teams with beacon tech provider Ap1 to beacon-enhanced gesture-controlled signage at GlobalShop15

March 27, 2015

Partnership is intended to enhance the display system by enabling real-time response capabilities, micro-positioning and social profiling for connectivity to…

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the…

Five innovative Barcelona retailers creating muy bueno customer experiences

by Bryan Pearson — President, LoyaltyOne

When most people think of Barcelona, the first features that come to mind are its unusual architecture, rich history and Catalan cuisine. But the area is also…

Commentary: The tech and features that shoppers want

A new large-scale shopper survey sheds light on consumers who mix online and in-store shopping in whatever way is most convenient for them.

Mood Media completes rollout of in-store digital watermarking tech

January 29, 2015

When integrated within a mobile application like Shazam, Mood Presence "listens" for Mood's proprietary digital audio watermarking and triggers an event to…

The Source lands in Toronto Pearson International

January 28, 2015

Toronto-based design agency Shikatani Lacroix has designed and delivered the latest retail location featuring digital signage for Canadian consumer electronics…

Microsoft stores create 'the world's largest photo booth'

Seattle-area shoppers stumbled upon "largest photo booth in the world" over the holiday season, posting their images on 150-foot video walls at Microsoft…

Mood Media launches music solution for small, medium retailers

January 20, 2015

The new solution provides access to a catalog of more than 5 million tracks that are fully licensed for commercial use and one-on-one collaboration with a Mood…

Drinking from a digital signage firehose at Retail's BIG Show

Digital signage and dynamic place-based media expert inundated by the digital flood at this year's National Retail Federation show.

Best Buy deploys directional audio for latest Call of Duty launch

by James Bickers — Editor, Networld Alliance

The retailer used a high-tech approach to prevent the bombast of "Advanced Warfare" from permeating the store.

Provision Interactive to deploy promotional kiosks at Rite Aid stores

December 17, 2014

Provision Interactive Technologies Inc., a subsidiary of Provision Holding Inc., announced plans for the rollout of Provision's 3D Savings Center digital…