Create Eye-Catching Wall of Produce with Eight New Slant Back Rack Accessories

Create eye-catching, shrink-reducing produce displays with new accessories for the Two-Piece Slant Back Rack from FFR Merchandising.

Add Dimension in Display Cases with New Combination Riser

Create eye-catching dimension in fresh food cases with the new One Piece Riser Combination from FFR Merchandising.

Popular Butterfly™ Hook Now Available in Scan Plate and C-Channel Styles

BF Butterfly™ Hooks are ideal for displaying products on corrugated displays. The hooks securely hold product packages with butterfly and delta holes, and fit…

Petsmart deploys unique musical experience for pets, owners

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Family pets spending time at a Petsmart PetsHotel, as well as their owners, are getting a much more lyrical experience as the retailer is piping in playlists…

Fast Text Changes in Popular Chalk Style with New Write-On Tent

Save labor time with quick sign changes using the attractive new Chalkboard Write-On Tent from FFR Merchandising.

Bots, in-store tech top trends taking place in retail

The first half of the year boasted big changes for the retail industry, with beloved brands like Target completely redesigning their store, and the convenience…

Tips on merging in-store, online retail personalities

One of the biggest issues facing retailers is how to merge in-store personalities with online ones. We're not talking about the same colors and logos and…

Video: Retailers dive into technology at Interactive Customer Experience Summit

by Cherryh Cansler — Editor, FastCasual.com

The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.

Better customer experience now on Subway's strategy menu

June 10, 2016

In a big step toward transforming the guest experience, Subway is creating a new internal division, called Digital, and launching a multi-year and…

Fashion upstarts aim to flip apparel industry into new customer experience era

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Fashion retailers Stitch Fix, Rebecca Minkoff and Revolve, have one goal in common: flipping the traditional apparel industry into a new era. While they are…

Barneys goes personal and to the cloud to boost customer engagement

April 26, 2016

Barneys New York is using a new personalization technology to boost customer experience at its new flagship Manhattan location.

Restaurant, retail customer experience leaders headline ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…

'Hungry Buddy' promises to make dining alone a more engaging experience

March 29, 2016

The experience of dining alone is about to change, at least for patrons of Jack In The Box.

Study: Retailers need to retool in-store strategy, embrace the smartphone consumer

March 28, 2016

If they want to survive and succeed today's retailers must embrace the smartphone consumer, revamp the in-store strategy and become a true omnichannel retailer.

Home renovation design experience goes high tech at Lowe's

Lucky Lowe's shoppers in Seattle will be using Microsoft HoloLens for kitchen design efforts.

Report: Consumers not very forgiving when a shopping experience goes bad

March 10, 2016

Consumers are not paying attention to traditional advertising and aren't very forgiving if a retail experience goes bad.

Data insight key ingredient to Hershey’s sweet retail experience success

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Information, and analyzing data, is a prime reason why Hershey is succeeding in a very competitive retail industry.

How To: Crafting a retail customer experience to lure millennial consumers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rodney Mason, Blackhawk group vice president of marketing, offers tips and insight on how retailers should approach developing and implementing a strategy…

Don't miss: Webinar focuses on how millennials are disrupting shopping

December 7, 2015

Grabbing the millennial shopper's attention requires a strategy, a commitment and the right technology.

3 tips to foster a robust in-store holiday season

Sometimes it's the simplest things that can play into a rewarding customer experience and a rewarding sales season for retailers.