Loyalty Programs News & Media
Big Lots launches app to enhance shopping experience
November 11, 2024
Big Lots, Inc. has launched a Big Lots app aimed at enhancing the shopping experience.
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Ulta Beauty opening 200 stores in next 3 years
October 25, 2024
Ulta Beauty plans to launch 200 stores within the next three years, expanding its current footprint of 1,411 locations.
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Wayfair launches Wayfair Rewards loyalty program
October 22, 2024
Wayfair has launched a loyalty membership program called Wayfair Rewards, offering members exclusive access to benefits including free shipping, special offers…
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Instacart beefs up Caper Cart capabilities
October 15, 2024
Instacart has added gamification, personalized offers and advertising to its Caper Cart to give shoppers a more seamless shopping experience.
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Bringing brand loyalty back: Adapting to a new age of customer expectations
by Todd Pollak — Chief Revenue Officer, Marqeta
With competition for consumers’ attention at an all-time high, brands that embrace the latest technology to forge deeper, personalized experiences with…
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Kroger offers rewards for consumers who get flu shot
September 11, 2024
Kroger Health, a division of The Kroger Co., is rewarding customers who get a flu shot and vaccines beyond the flu shot.
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Australian United Retailers teams with Lobyco to boost loyalty, promotions
September 4, 2024
Australian United Retailers Ltd., a collective of independently-owned supermarkets, convenience and liquor retailers, is teaming up with grocery loyalty…
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How grocers are taking an AI approach to boosting customer satisfaction
by Jean-Matthieu Schertzer — Chief AI Officer, Eagle AI
AI will have its most significant impact in the areas of retail personalization and loyalty.
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Consumers love brands doling out exclusive offers
August 13, 2024
It turns out an exclusive offer may be the key to big brand loyalty.
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Human moments can play big role in loyalty behavior
August 7, 2024
Human moments of interaction in the retail experience can have a significant impact on consumer loyalty behavior and brands that pull back loyalty earnings and…
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Foot Locker enhances rewards programs, upgrades mobile app
July 19, 2024
Foot Locker has debuted an enhanced FLX Rewards program and is upgrading its mobile app.
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ICX Summit: Experts to share tips on building customer loyalty with rewards that matter
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Top brand leaders will share insight at the upcoming ICX Summit on crafting a rewarding loyalty program that proves a win for the brand and the loyal customer.
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Grubhub teams with Albertsons on delivery partnership
July 19, 2024
As part of a new partnership between food order and delivery service Grubhub and the Albertsons Companies, nearly 1,800 Albertsons brand stores in 34 states…
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Foot Locker debuts enhanced FLX Rewards program
July 9, 2024
Foot Locker has enhanced its FLX Rewards program and will be upgrading its mobile app as part of the brand's quest to drive profitable growth.
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Consumers big fans of loyalty programs
June 25, 2024
More than half, 70%, of consumers prioritize brands with loyalty programs and 76% of Americans will spend more when participating in a loyalty program.
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Nearly half of consumers will download apps to get loyalty promotions, exclusive deals
June 17, 2024
Just about half, 49%, of U.S. consumers will download a brand's app to get loyalty deals and exclusive deals, according to the EY Future Consumer Index survey…
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GivexEngageAI Offers New Engagement Strategies
Restaurants need to offer unique selling propositions and exceptional customer service. Loyalty programs, personalized marketing, and consistent customer…
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Diamonds and data: The modern retailer's guide to customer engagement
by Nick Gurney — General Manager, Rain Retail Software
As retailers witness growth, propelled by emerging trends and a shifting landscape, they face the need to adapt and innovate.
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Hospitality loyalty rewards portfolios expanding
May 22, 2024
Hotels are expanding the opportunities available to loyalty members, likely in response to increased competition and desire to grow direct bookings and capture…
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Rewards, loyalty points matter to travelers
May 20, 2024
A hefty number of American travelers, 76%, can't imagine taking a trip without using rewards or loyalty program points.
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