Macy’s 3-year strategy includes store closings

March 13, 2024

Macy's three-year strategy includes shuttering about 150 Macy's locations while expanding its Bloomingdale's and Bluemercury store chains.

Dollar General celebrates 20,000th store

March 12, 2024

Dollar General has opened its 20,000th store and the grand opening in Alice, Texas included a $20,000 donation to the local Alicia Salina Public Library and…

Boot Barn chief digital leader on crafting personalized experiences

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

John Hazen, chief digital officer at western wear retailer Boot Barn, shares how the company is reaching customers through multiple channels to drive a…

St. Louis grocery chain taps Swiftly to drive shopper personalization

March 12, 2024

Dierbergs, a family-owned grocery chain in St. Louis, has partnered with Swiftly, a retail tech and tool provider, to integrate digital and in-store offerings…

Whole Foods Market debuts quick-shop store design

March 11, 2024

Whole Foods Market is getting ready to debut a quick-shop store format for urban neighborhoods that provides easier access and a fast convenient shopping…

Target planning lots of new stores, brand launches

March 11, 2024

It's going to be a busy 2024 for Target as the retailer plans to deliver an "enhanced shopping experience."

Ulta Beauty pilots smart vending for in-store product discovery experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Ulta Beauty is testing a next-gen in-store sampling program via SOS smart vending machines that provides guests with easy and fast product discovery.

Target reintroducing Target Circle loyalty program in April

March 8, 2024

Target is reintroducing its guest loyalty program, Target Circle, on April 7 with the goal to provide an easier and more personalized shopping experience.

How shoppable ads protect and streamline the retail customer journey

by Rae Marie Guimond — Director of Strategy and Business Development, PriceSpider

Eliminating friction points is key to driving online sales, and one of the best ways to do so is with shoppable ads.

Gaps happening between loyalty membership, consumer shopping behavior

March 6, 2024

There are gaps between loyalty memberships and the desired behavioral shifts retailers hope to gain from loyalty programs, according to an Upside report.

British department store taps Aptos to drive personalization, customer interaction

March 4, 2024

Liberty, a British department store, is renewing its partnership with Aptos, a unified commerce solution provider, to deploy the latest iterations of Aptos…

Amazon, T.J. Maxx, Walmart lead in customer loyalty

February 29, 2024

Amazon, T.J. Maxx and Walmart are the top three retailers respectively when it comes to customer and brand loyalty.

When it comes to loyalty consumers all about experience, service, perks

February 23, 2024

While a great product is the top reason consumers love a brand, customer service, loyalty programs and experience still have the top impact on whether a…

Choice Hotels taps Tesla for EV charging effort

February 21, 2024

Choice Hotels International has partnered with Tesla to offer Tesla Universal Wall Connectors to participating Radisson, Cambria, Comfort, Country Inn &…

Text messaging driving consumer purchases

February 20, 2024

When it comes to brand text messaging it seems consumers are paying attention — 75% report that SMS from brands routinely drive them to make a purchase and…

Walmart to debut EV charging stations

February 20, 2024

Walmart will introduce EV charging stations as part of its new and remodeled stores, John Furner, president and CEO, said in a recent company announcement.

Getting loyalty right

February 20, 2024

Industry veterans will offer invaluable insights on building successful loyalty programs, doing loyalty right (IHOP, Potbelly, The European Pizza Company) and…

5 must-haves for your brand's loyalty program

Consider these five points when developing a winning loyalty program. Also find out where you can promote your brand's loyalty program for free.

Majority of consumers joining loyalty programs

February 16, 2024

A hefty number, 85%, of consumers are joining loyalty program and gift cards are fast becoming the ticket to driving customer loyalty.

The Rise of Social Commerce: How Retailers Can Leverage Social Media

Explore social commerce and how retailers can leverage it to their advantage with Star Micronics' ecommerce and online ordering hardware.