Petco piloting wellness center concept for pets, farm animals

July 5, 2022

Petco Health and Wellness Company Inc. is testing a concept aimed at the health and wellness need of pets and farm animals called Neighborhood Farm & Pet…

Area 15 hits 1-year mark: An evolving experiential journey

by Kevin Williams

While much has been written about the experiential journey, one needs to experience it first hand to grasp its significance.

Prize winning socks from a vending machine

June 30, 2022

Koryo, Japan is proud of its socks. So much that prize winning socks are now available in eight public buildings, according to a report in The Mainichi.

H&M shutters Shanghai store

June 29, 2022

Clothing and accessories retailer H&M has closed its flagship store in Shanghai, China due to decreased consumer demand as well as COVID-19 impacts and a…

When it comes to building a retail community a marketplace could be the answer

by Brooke Camov — Chief Corporate and Strategy Officer,, Marketplacer

One option to Amazon's marketplace: Building your own to drive building brand engagement, enthusiasm and loyalty.

Broadsign, Cartology teamup to upgrade Woolworth's retail media network

June 24, 2022

Cartology, a retail media business based in Australia, powered by Woolworths Group, and out-of-home ad tech producer Broadsign have partnered to enhance…

Offset rising prices with a deep personal understanding of each customer

by John Nash — Chief Marketing and Strategy Officer, Redpoint Global

Consumers are still opening their wallets even when it comes to discretionary spending but they may need an extra push to respond to a brand's traditional…

Gulf Oil taps Stuzo platform to power digital loyalty, payments

June 17, 2022

Gulf Oil is deploying the Stuzo Open Commerce Platform to boost one-to-one loyalty, contactless commerce and cross-channel member loyalty later this year.

Sustainability matters even in the metaverse

June 15, 2022

Consumers want sustainability information when it comes to shopping but it's not often readily available which doesn't bode well given 67% of shoppers are more…

Prada launches monthly NFT offering

June 14, 2022

High-end luxury retailer Prada is joining the NFT ranks offering a free NFT with purchase of an item from its Timecapsule initiative launched last December.

Consumers embracing premium loyalty programs

June 13, 2022

Consumers are more likely than ever to join a premium loyalty program and willing to pay if the program guarantees discounts and offers relevant benefits.

Home Depot, Adobe partner on personalization via customer data platform

June 10, 2022

The Home Depot is deploying the Adobe customer data platform to get a deeper view of customer journeys and to enhance the omnichannel experience.

Starboard Cruise offers artisan shopping experience

June 9, 2022

Cruise line Azamara has installed a curated artisan shopping experience on its ship Azamara Onward with global retailer Starboard Cruise Services, an LVMH Moet…

Amazon shuttering Kindle store in China

June 8, 2022

Amazon is closing its Kindle store in China and, as of July 2023, Kindle users in the country will not be able to buy books at the retailer's online book store.

Lidl opening Long Island store this month

June 8, 2022

Supermarket Lidl plans to open a Long Island, New York location this month.

5 strategies to optimize digital journeys for BOPIS customers

by Yaron Morgenstern — CEO, Glassbox

Five tips that can guide digital strategy, using BOPIS to boost customer experience, and build long-term customer loyalty.

Talkdesk Introduces New Industry-Specific Solution: Talkdesk Retail Experience Cloud

Talkdesk, a global cloud contact center leader for customer-obsessed companies, introduced Talkdesk Retail Experience Cloud™, the AI-powered customer service…

Lowe’s, Habitat for Humanity enhance partnership

June 3, 2022

Lowe's and Habitat for Humanity International are renewing their 19-year partnership focus to support home repair and rehab projects undertaken by local…

Amazon hiring for 1st Amazon Fresh store in NY

June 1, 2022

Long Island, New York will be the home of the first Amazon Fresh supermarket in New York State.

Armani debuts 1st virtual store

June 1, 2022

Armani is operating its first virtual store in the U.K. aimed at encouraging consumers to immerse themselves into the brand's beauty portfolio.