Marketing News & Media
Rethinking the Returns Process in Retail
Offering shoppers a streamlined returns experience is more than a good idea—it’s an essential part of doing business, and the retailers who fail to deliver in…
Presented by RetailCustomerExperience.com
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Christmas in July: 5 ways online retailers should prepare for holiday shopping crush
by Matthew Furneaux — Director of Location Intelligence, Loqate
Retailers must capture the heart of the digital consumer to be successful in the 2022 holiday season.
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Yes, it’s true, Toys R Us is coming back
July 28, 2022
While a good majority of consumers under 40 likely don't remember perusing the aisles of the famous Toys R Us stores, older shoppers who relied on the toy…
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H&M leaving Russia
July 27, 2022
The Russian invasion of Ukraine is prompting H&M to shutter its stores in Russia.
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E-tailer Shein hits Canada with a pop-up
July 26, 2022
Shein, an e-tailer on social media platform TikTok, recently held a successful, first-ever pop-up experience in Canada.
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Mayvenn to put funding round toward Walmart deal, productivity tools
July 25, 2022
Mayvenn, a beauty technology company with 50,000 hair stylists which has a partnership with Walmart, plans to put a $40 million Series C funding round toward…
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Kroger launches annual membership program
July 21, 2022
Supermarket chain Kroger is launching an annual membership program called Boost that offers unlimited free grocery delivery on orders of $35 or more as well as…
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Lego shuttering Russia franchise business
July 20, 2022
Toy maker Lego will shutter business in Russia by terminating its contract with a franchisee that operated 81 stores for the brand.
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Kanye West may be launching physical retail stores
July 18, 2022
Kanye West, known as Ye, reportedly has trademarked "YZYSPLY" as a first step toward establishing brick-and-mortar retail stores.
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4 preparation steps for the 2022 holiday retail season
by Eric Best — CEO & Co-founder, SoundCommerce
Solid preparation ahead of the 2022 holiday season is the key to success for retailers.
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Personalized experiences top business priority, claims study
July 14, 2022
When it comes to top business priorities, 85% of business decision makers list improving customer experience and delivering more personalized experience as the…
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Amazon Prime Day cart abandonment may hit 10%
July 13, 2022
Millions of shoppers are likely abandoning carts during Amazon's annual Prime Day sales event with one in 10 likely leaving items due to the overwhelming…
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Stop & Shop spending $140M on stores to boost shopping experience
July 13, 2022
Stop & Shop, a grocery chain, plans to spend $140 million in capital investments on New York City store remodels with the goal to improve the shopping…
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Redbox, Lightbox team on digital video grocery network
July 12, 2022
Lightbox, a provider digital out-of-home video, has expanded its retail media network to include grocery stores nationwide, according to a press release.
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Walmart in-home delivery now a membership option
July 12, 2022
Walmart's InHome grocery delivery service is now an optional add-on within the retailer's Walmart+ membership program.
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To create a customer experience that's relevant and useful, go beyond selling
by Diane Keng — CEO and Co-founder, Breinify
Consumers are more socially conscious and looking to brands that align with their own values. They are willing to pay more for brands that do, but for brands…
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Buddy’s Home Furnishings franchise portfolio expands
July 11, 2022
Buddy's Home Furnishings has awarded three locations to multi-unit franchise Alex Melvin and MTM Ventures. The franchisee recently opened in Asheville, North…
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Meta Hollywood partners with The Sandbox on gamified experiences
July 8, 2022
Meta Hollywood, a virtual community for movie lovers, has teamed with with The Sandbox, a decentralized gaming virtual world and a subsidiary of Animoca…
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Smartify Media debuts DOOH program for SMBs
July 8, 2022
Smartify Media, a digital out of home and in-retail digital advertising platform, has launched the Small Business Revenue+, a program that enables any business…
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Alicia Lavay named executive director for the ICX Association
July 6, 2022
Networld Media Group President and Publisher Kathy Doyle has appointed Alicia Lavay to executive director of the company's Interactive Customer Experience…
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