3 customer acquisition strategies for post-pandemic retail

by Sai Koppala

Sai Koppala, CMO at SheerID, shares strategies to help retailers accelerate direct-to-consumer efforts and create a stronger connection with customers.

Consumers jumping online for Mom's gifts this year

May 7, 2021

Despite the fact COVID-19 vaccinations are increasing, two-thirds of U.S. consumers (64%) are going online to buy Mother's Day gifts.

DC market deploys GoTab order, payment platform

May 7, 2021

A Washington, D.C. marketplace has deployed a contactless ordering and payment approach that lets diners order ahead or scan QR codes at tables to choose meal…

Amazon moves Prime Day to Q2

May 6, 2021

The annual Amazon Prime Day may take place in June this year though the e-commerce giant has not confirmed or announced a specific date.

Swedish pharmacy chain renews partnership with Revionics

May 4, 2021

Apotek Hjartat, Sweden's largest pharmacy chain, is continuing its five-year collaboration with Revionics, an Aptos company.

7-Eleven advances QSR strategy, plans to open 150 this year

April 30, 2021

Convenience retailer 7-Eleven is getting closer to becoming a quick-service restaurant brand as it has now doubled the number of its restaurant concepts.

E-gift cards lead card market, big growth ahead

April 29, 2021

When it comes to the gift card market, e-gift cards are the fastest growing segment and retailers need to boost digital capabilities to realize the full value…

Walgreen's taps partner Catalina to drive deeper, more personal shopping experience

April 28, 2021

Walgreens is teaming up with longtime technology partner Catalina in its quest to create a deeper personalized customer experience and providing a deeper value…

Amazon will beat Walmart by 2025, claims research

April 28, 2021

Walmart might not like this news: Amazon is predicted to overtake the retailer, claiming title as largest U.S. retailer, within just four years.

Amazon launches retail beauty salon

April 23, 2021

Amazon is now a beauty salon operator having launched the Amazon Salon in London.

Lululemon piloting trade-in, online resale program

April 22, 2021

Lululemon is teaming up with Trove on a pilot clothing trade-in resale program that it hopes to put online by June.

Japanese fishery sells fish, vegetables via vending machines

April 22, 2021

The operator of a fish farm in Chiba Prefecture, Japan, has been selling locally produced vegetables and shellfish in a vending machine after losing about half…

The Connected Customer: Digital Interaction & Service Innovation

Leaders in digital customer experience have moved way beyond easy returns and discount codes. Instead, they’re offering custom consultations for clothing and…

Kohl's debuting Tommy Hilfiger come fall

April 21, 2021

Department store Kohl's will offer Tommy Hilfiger sportswear in 600-plus stores come the fall.

American Eagle sales on track to hit $1B-plus

April 20, 2021

American Eagle Outfitters' fiscal first quarter revenue is on track to exceed $1 billion, an estimate that beats its own, and analysts', financial expectations.

Walmart embracing fast casuals, local services as store-based tenants

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

With the departure of McDonald's and Subway operators from within its storefronts, Walmart aims to fill in-store leased space with "relevant" tenants, ranging…

How to achieve a more empathetic customer experience through digital channels

by Jeff Epstein

Jeff Epstein, Comm100 VP of marketing and strategy, explains why it takes more than speed to satisfy and build loyalty with a customer. Companies that…

Target to spend $2B-plus with Black-owned companies

April 13, 2021

Target is pledging to spend at least $2 billion with Black-owned companies within the next four years and add more products from such retailers.

Red Nose Day returns to Walgreens

April 13, 2021

Walgreens is kicking off its annual Red Nose Day to support underserved children.

Climbing out from COVID-19: What retailers need to do moving forward

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The spring of 2021 is quite different than 2020 for the retail sector as COVID-19 is no longer shuttering as many stores, forcing layoffs and or triggering as…