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Marketing News & Media

Postmates debuts measures to help merchants impacted by COVID-19

March 11, 2020

On-demand delivery platform Postmates aims to help ease burdens on merchants and couriers dealing with the coronavirus outbreak.

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3 ways to drive customer loyalty in 2020

by Phil Seward — SVP Loyalty Strategy, Americas, Collinson

Phil Seward, senior vice president of loyalty strategy, Americas, at Collinson, writes that in today's fast-moving world, where consumers have many choices…

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Diane von Furstenberg partners with Mastercard to enhance in-store experience

March 10, 2020

In a quest to boost customer experience and also deliver intelligent insight to store associates, fashion icon Diane von Furstenberg is partnering with…

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5 reasons why chatbots represent a huge opportunity for retailers

by Julien Rio — Marketing Director, Engage Digital, RingCentral

Julien Rio, marketing director at RingCentral Engage Digital, outlines some reasons e-commerce retailers should consider using chatbots.

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7-Eleven opens first 'Evolution Store' concept

March 5, 2020

Following a successful beta program that kicked off a year ago, convenience store giant 7-Eleven, Inc. has opened its first public Evolution Store concept…

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Caesars Entertainment teams with Alliance Data to expand loyalty strategy

March 5, 2020

Caesars Entertainment is partnering with Alliance Data in a long-term agreement to expand its loyalty program with on-site credit card issuance and online…

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A 2020 vision: The new era of visual commerce

by Gary Ballabio — Dir of Business Development, Cloudinary

Gary Ballabio, director of business development, Cloudinary, offers insight on the vast opportunity of visual media, video in particular, and how by focusing…

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Lakeshore opens retail stores in Florida, Tennessee

March 3, 2020

Educational materials retailer Lakeshore has a new store, in Davie, Florida up and running and is prepping another in Nashville, Tennessee.

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Why retailers need a single source of truth to stay competitive

by Rafael Esberard — VP of Sales, VTEX

Rafael Esberard, VP of sales, North America, VTEX, shares why a 'single source of truth' is critical for attaining the strongest competitive advantage in this…

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Former Amazon exec on the state of retail e-commerce

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

James Thomson knows Amazon, having spent years heading up Amazon Services, and understands the challenges smaller retailers are facing in the e-commerce…

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Visual search in 2020: Where it stands and where it's headed

by Jeff Hunt — CEO/Founder, Snap36

Jeff Hunt , founder and CEO of Snap36, offers up insight on why retailers need to start thinking about optimizing the retail site for visual search.

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Cruise company unveils reimagine shopping experience

February 25, 2020

Starboard Cruise Services is debuting a "reimagined shopping experience," onboard its Celebrity Silhouette, the cruise line's fourth shop being transformed as…

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Acquisition keeps Forever 21 in business

February 24, 2020

Fashion retailer Forever 21 will remain in business due to a joint $81 million dollar acquisition by Authentic Brands Group, Brookfield Property Partners and…

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Is customer experience enhanced by branding e-commerce shipping boxes?

by Pete Galbiati — Director of Marketing, Peachtree Packaging and Display

Pete Galbiati, director of marketing for Peachtree Packaging & Display, offers up insight on why it's time for retailers to consider how on-the-box branding…

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Unused gift cards hit $21B mark

February 20, 2020

Consumers aren't rushing out to use gift cards, often cited as the most wanted holiday item, which now total about $21 billion.

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JDA Software rebrands as Blue Yonder

February 19, 2020

After 35 years with the name JDA Software, and two years after acquiring AI and machine learning company Blue Yonder, the software company is rebranding as…

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Navigating the consumer journey in the digital age

by Scott Robinson — Director of Future Retail Product Line, Kodak Moments

Personalization shouldn't stop at the kiosk or the website. Retailers can enhance their promotions through marketing platforms that promote and influence…

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Macy's revamps loyalty program to make earning rewards easier

February 14, 2020

Macy's loyalty program, called Star Rewards, now lets customers earn on every purchase, no matter how they pay and rewards can be used to buy top brand items.

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Tiffany & Co, Flowerbx team up on pop up just in time for Valentine's Day

February 13, 2020

Shoppers at Tiffany's Flagship Next Door, in New York, can now shop for jewelry and flowers at a pop-up created with flower delivery service Flowerbx.

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Cruise company teams with Sephora to expand beauty offerings

February 13, 2020

Starboard Cruise Services is teaming up with beauty retailer Sephora to launch the Sephora Collection on select ships.

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