Wayfair launching 3 physical storefronts in 2022

December 9, 2021

Wayfair plans to open three brick-and-mortar stores in Massachusetts come 2022.

Feds launch supply chain investigation, seek retailer insight

December 7, 2021

The Federal Trade Commission is investigating the ongoing supply chain issues plaguing companies nationwide and is asking top retailers, including Walmart and…

Irish retailers launch AI reverse vending machines

December 1, 2021

Sensi, a Dublin, Ireland based manufacturer of a reverse vending machine to retrieve recyclable items in exchange for payment, has been introduced to locations…

Product shortages, price hikes hit convenience services hard

Just as they were recovering from COVID-19, supply chain issues have socked convenience services operators with product shortages, price hikes and customer…

Ace Hardware goes Thanksgrilling in customer service strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Ace Hardware is going all out in stores this Thanksgiving to help customers not only find the right grill equipment but also chef tips on making the feast a…

Walmart, Gap expand home goods partnership

November 1, 2021

Walmart and Gap are expanding their initial crossover retail partnership and launching Gap Home Furniture on Walmart's online site.

India’s wealthiest man brings 7-Eleven to his home country

October 20, 2021

The convenience store 7-Eleven has arrived in Mumbai, India thanks to the country's richest resident.

JCPenney teams up with tech partner for beauty experience

October 6, 2021

JCPenney is working with B2B technology platform provider Landing International to develop a beauty experience the retailer is calling JCPenney Beauty.

Dollar Tree raising product price

September 30, 2021

Dollar Tree is increasing its product offerings and not sticking to the $1 price tag the Chesapeake, Virginia retailer is known for.

Fashion retailer strives to clean oceans, waterways

September 17, 2021

The Ocean Project, a fashion retailer, makes its focus very clear right from its brand name: helping to save oceans and change how the apparel industry impacts…

Lululemon bests analyst earnings expectations

September 10, 2021

A year and a half of consumers staying at home to avoid the COVID-19 pandemic is paying off for one leisure and workout attire retailer.

Dollar General mapping out health-focused customer experience

September 10, 2021

Inexpensive household items and groceries aren't the only store commodities Dollar General hopes to sell customers in the near future.

Mondelez labor strike extends to fourth week, concerning retailers

September 3, 2021

U.S. supermarkets are stocking up on snack foods as a labor strike at Mondelez International stretches into its fourth week, according to a Wall Street Journal…

The shifting retail landscape brings challenges to convenience services

A panel of industry veterans tackled this question head on during a session at the recent NAMA show in New Orleans: 'The future of convenience services: Are…

7-Eleven launches minibar delivery

August 23, 2021

7-Eleven and Minibar Delivery, an on-demand alcohol delivery service, are collaborating on a service to deliver beer and wine to homes in select markets.

Back-to-school 2021: Spike in spend, permanent shift in consumer patterns

Melanie Batley shares insight from KPMG’s retail consumer survey, "Welcome to the new “back to school," which polled consumers on spend and expectations and…

Entrepreneurs debut self-serve wine bar

August 18, 2021

A pair of former teachers have opened GenuWine Arizona in Phoenix, a self-serve wine bar that highlights Arizona wines, according to an abc15.com report. The…

Why holiday e-commerce strategy planning starts in summer

by Danielle Savin — Senior Director Marketing Solutions, Capgemini

Danielle Savin, senior director of digital marketing at Capgemini in North America, offers up a checklist of strategies to ensure your retail business is ready…

Amazon launches another Fresh location

August 5, 2021

The latest Amazon Fresh store is in Warrington, Pennsylvania and is open for business.

The state of the union in retail price management and why it's a problem to be solved

by John Gilbo

John Gilbo, a retail and e-commerce pricing expert at Pricefx, who formerly led pricing strategy at Kirkland’s, Academy Sports + Outdoors, and Safeway, shares…