Merchandising News & Media
Godiva shuttering North America stores by April
January 26, 2021
Godiva will close all its 128 North America locations by the end of March due to the COVID-19 pandemic.
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Bridgestone taps Marko Ibrahim as retail operations president
January 19, 2021
Marko Ibrahim, who joined Bridgestone Americas in 2018, has been tapped to lead the company's Retail Operations division. He succeeds Joe Venezia, who's been…
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Pandemic didn't deter holiday sales
January 19, 2021
The retail holiday sales in late 2020 hit an unexpected high point given a 8.3% spike compared to the previous year, according to the National Retail…
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A glimpse into 2021 retail: The times they (will continue) a-changin'
As the wild and bumpy ride known as 2020 comes to a close, David Wilkinson, president and general manager, NCR Retail, takes a look at some of those changes…
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E-commerce golf club retailer utilizes self-serve kiosk
January 15, 2021
Cadi, an e-commerce provider of golf clubs that utilizes an unattended kiosk that enables golfers to engage in a "try-before-you-buy" on-course product demo on…
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A look beyond micro markets in unattended retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Panelists from a range of industry backgrounds brainstorm the future of unattended retail in light of the pandemic, technology and greater consumer demand for…
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Home furnishing retailer drives efficiency, boosts customer experience
January 12, 2021
RC Willey Home Furnishing is improving efficiency and boosting the customer experience after swapping a legacy EDI system with ecUtopia, TrueCommerce's…
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Staples pursues Office Depot for a third time
January 12, 2021
Staples has made its third offer to buy Office Depot, this time for $2.1 billion in cash, about $40 for each of the competitor's shares.
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UK retailer taps Oracle tech for inventory enhancement
January 8, 2021
N Brown Group Plc, a U.K. digital retailer, is deploying Oracle technology solutions to improve inventory processes and decrease operational costs.
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Macy's closing 45 stores by mid 2021
January 7, 2021
Macy's will close 45 stores by mid year as part of a three-year store closing strategy that will shutter 125 locations in the next two years.
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Crate and Barrel taps Glympse to boost curbside experience
January 5, 2021
Crate and Barrel is teaming up with Glympse, a day-of-service mobile communications platform, to boost curbside pickup.
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Making curbside a critical component of the customer experience
Ram Venkataraman , chief product and technology officer at Kibo, says buy online-pickup curbside should not be viewed as a niche trend to sustain retail during…
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China doubles its share of the global luxury market
December 30, 2020
Thanks to millennial and Gen Z shoppers, China has doubled its overall share of the global luxury market in 2020 and is on track to become the largest in the…
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Nearly half of UK retailers not ready for Brexit transition
December 29, 2020
A good number of U.K. e-commerce and omnichannel retailers are not adequately prepared for the end of the Brexit transition period this week despite the fact…
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How retailers can remain competitive during the pandemic
Myles Kleeger, president and chief customer officer, Braze, believes the retail winners of the holiday season, and of the ongoing pandemic, are those using…
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NRF supports latest stimulus deal
December 22, 2020
In response to the passage of the Emergency Coronavirus Relief Act of 2020, a second round of support for businesses and citizens dealing with unprecedented…
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Survey: Holiday returns, post-holiday spend will be robust
December 22, 2020
Consumers will be busy shopping as well as returning gifts once Christmas is over, with 92% of Americans participating in post-holiday purchases.
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Using customer insights to drive recovery in the pandemic: What 3 key steps do retailers need to follow?
by James Alty
James Alty, founder and managing director of Apteco, offers up three steps retailers can take in striving to rebound from the ongoing COVID-19 pandemic.
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Virus outbreak prompts Apple to shutter California stores, some UK locations
December 21, 2020
Apple Inc. is temporarily closing all 53 stores in California due to the ongoing COVID-19 pandemic as well as 16 U.K. locations.
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Study: Automated prescription kiosk improves pickup rates
December 18, 2020
A University of California San Diego and UC Irvine study found that patients using an automated workplace kiosk had better prescription pickup rates than those…
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