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Merchandising News & Media

Banana Republic donates $20M in new clothes for those in need

June 3, 2020

Banana Republic, in partnership with a non-profit, is donating over $20 million dollars in new clothes to Americans in need, including those unemployed due to…

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Following COVID-19: How coronavirus pandemic is impacting retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Here's the latest news on how COVID-19, the coronavirus pandemic, is impacting the retail industry from store closings to payment trends.

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Under Armour store reopenings hit nearly 50%

May 29, 2020

Under Armour will have nearly half of its North America stores open as of today as it continues its phased approach to getting back to business in the wake of…

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Navigating COVID-19: Retail coming back strong, new challenges ahead

In this week's HP-sponsored podcast on how COVID-19 is impacting retail, Retail Customer Experience contributing podcast host Bradley Cooper shares insight…

Presented by HP Inc.

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Social distancing births marketing opp for retailers, restaurants

May 27, 2020

Mandated social distancing requirements during the ongoing COVID-19 pandemic has ignited an innovative marketing strategy for restaurants and clothing…

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SMBs optimistic on recouping losses due to COVID-19

May 27, 2020

More than half of small retailers, 68%, believe they will be able to recoup the financial loss brought on by COVID-19 and related mandatory shutdowns over the…

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TJ Maxx, Marshalls, Home Goods prepping to re-open last phase of stores by month's end

May 26, 2020

TJ Maxx, Marshalls and Home Goods stores are on track to re-open remaining company-owned locations by the end of June and expects to encounter big consumer…

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Consumer stimulus monies spend goes beyond essential needs

May 26, 2020

Consumers are spending the stimulus monies provided by the federal government due to the economic fallout from COVID-19 on non-essential items and retailers…

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Navigating the new retail experience: A world of change

by Chris Hogue — Head of Strategy and Product, LiveArea

Chris Hogue, head of strategy and product at LiveArea, explains why experimentation and flexibility is key to retail success.

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Pier 1 Imports initiates liquidation phase

May 20, 2020

Pier 1 Imports is seeking court approval to liquidate stores, once they re-open in the wake of COVID-19, after months of trying to find a buyer.

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Import decline ahead as economic recovery is 'gradual,' says NRF

May 19, 2020

Import activity will weather a double-digit dip this spring and summer, thanks to the COVID-19 pandemic that shuttered China factories and retail stores in the…

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Retail employee engagement and COVID-19: Getting back to work

by Liz Cichowski — President, Learning Means Business, Inc.

Liz Cichowski, a senior instructional designer, retail industry expert, at Learning Means Business Inc. explains why retailers, which are busy optimizing…

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COVID-19 spurring impulse spending, reveals survey

May 15, 2020

American consumers let the shopping impulse go free in the past few months with impulse spending spiking 18% during the ongoing COVID-19 pandemic.

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Many challenges ahead in retail recovery from COVID-19 pandemic

May 14, 2020

While retail sales in the last week of April didn't decline, the first time since early March, recovery from the COVID-19 pandemic will be slow, according to…

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How COVID-19 is changing the customer experience in retail

by Ron Lutz — Chief Retail Officer, Miller Zell

Ron Lutz, chief retail officer at Miller Zell, shares insight on why retailers, as they emerge from the current state, must focus on rebuilding brand loyalty…

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Moving closer to consumers in the age of social distancing

by Praful Karanth — Retail & Supply Chain Industry Advisor, SAP

Praful Karanth, retail and supply chain industry advisor, SAP, explains why retailers need to consider new ways to acquire consumer attention in ways that are…

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Nordstrom shuttering over a dozen stores

May 8, 2020

High-end retailer Nordstrom plans to permanently close 16 stores of its 116 full-line store locations and the move will likely have a negative impact on mall…

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NRF economist: Retail recovery will be gradual, dependent on location

May 8, 2020

Predicting when retail across the U.S. will resume to normal activity is difficult to do as economic recovery will likely be gradual and vary depending on…

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Fashion retailer boosts inventory, fulfillment with AI

May 7, 2020

Canadian fashion retailer Simons is optimizing its inventory and fulfillment processes with the help of AI and predictive analytics technology from Retalon.

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Big adapting ahead for retailers striving to succeed in post-COVID-19

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

COVID-19 is transforming retail in unprecedented fashion and moving forward the customer experience will be transformed as well. Keith Jelinek, managing…

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