Merchandising News & Media
Macy's opening 68 stores to start
May 1, 2020
Macy's hopes to have all its 775 stores open for business within six weeks and is initially opening 68 next week.
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Wegmans starts limiting customer activity in stores
April 14, 2020
In light of the ongoing COVID-19 pandemic Wegmans has begun reducing consumer occupancy and limiting how many customers can be in a store at a given time.
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Amazon hiring on once again to handle pandemic's online shopping surge
April 14, 2020
The online shopping surge due to the ongoing COVID-19 pandemic is driving Amazon to hire on another 75,000 employees less than a month after it announced it…
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Online tactics to revive brick-and-mortar in a post-pandemic economy
by Marcel Hollerbach — CMO, Productsup
As COVID-19 rages on, Marcel Hollerbach, CMO at Productsup, explains that at some point, social distancing will end and consumers will once again fill retail…
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Casey's General Store expands delivery, adds essential items
April 9, 2020
Casey's General Stores has expanded its DoorDash partnership to provide delivery to 579 locations, seven days a week, across the company's 16-state footprint…
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Deloitte strategy experts: Cloud services bode big rewards for retail segment
by David Linthicum, chief cloud strategy officer and Jerry Hoberman, principal, Deloitte Consulting LLP, Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Deloitte Consulting LLP's Chief Cloud Strategy Officer, David Linthicum, and Jerry Hoberman, principal, share insight on how and why cloud adoption and…
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Grow your retail business with new customer trends
by Rekha Brar — Founder and Owner, Blossom Box Jewelry, Blossom Box Jewelry
Rekha Brar, founder and owner, Blossom Box Jewelry, shares tips and her tactics for driving customer engagement and why it's so important to reach shoppers the…
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Bath & Body Works: We're an essential service in light of COVID-19
April 3, 2020
Beauty and bath retailers Bath & Body works want to reopen claiming it is an "essential" business as the COVID-19 virus outbreak continues to expand across…
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Performance Food Group partners with grocers during coronavirus pandemic
April 3, 2020
Performance Food Group Co., which owns Vistar, has established partnerships with grocery and retail companies to strengthen its business during the coronavirus…
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Why content localization equals success in global markets
by Ryan Soos — Sr. Customer Success Manager, Smartling
Ryan Soos, senior customer success manager at Smartling, offers insight on content localization and why it's all about putting the customer first and creating…
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Smith's stores launch senior citizen shopper hours during COVID-19 outbreak
March 18, 2020
The latest retailer and grocer to designate specific shopping hours for seniors due to COVID-19, the coronavirus, is Smith's Food & Drugs.
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Coronavirus prevention focus of pop-up in DC
March 13, 2020
Seeing a demand among Washington, D.C. residents for coronavirus prevention supplies prompted a retail pop-up store near Gallaudet University.
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Vntana founder talks AR, VR, XR and delivering a digital experience into the real world
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Vntana Founder and CEO Ashley Crowder sees a big future ahead for AR and VR what she calls XR technology and the quest to provide retail consumers a virtual…
read nowDiane von Furstenberg partners with Mastercard to enhance in-store experience
March 10, 2020
In a quest to boost customer experience and also deliver intelligent insight to store associates, fashion icon Diane von Furstenberg is partnering with…
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5 reasons why chatbots represent a huge opportunity for retailers
by Julien Rio — Marketing Director, Engage Digital, RingCentral
Julien Rio, marketing director at RingCentral Engage Digital, outlines some reasons e-commerce retailers should consider using chatbots.
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7-Eleven opens first 'Evolution Store' concept
March 5, 2020
Following a successful beta program that kicked off a year ago, convenience store giant 7-Eleven, Inc. has opened its first public Evolution Store concept…
read nowDiane von Furstenberg taps NewStore to enhance customer experience
March 3, 2020
Luxury fashion brand Diane von Furstenberg is partnering with NewStore, an omnichannel-as-a-service provider, to boost the brand and customer experience while…
read nowFunko supports kids’ toys with interactive retail touchscreen
March 2, 2020
Funko, a maker of collectible vinyl figurines, unveiled a patent-pending vending machine with a touchscreen that dispenses character toys called…
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Why retailers need a single source of truth to stay competitive
by Rafael Esberard — VP of Sales, VTEX
Rafael Esberard, VP of sales, North America, VTEX, shares why a 'single source of truth' is critical for attaining the strongest competitive advantage in this…
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Former Amazon exec on the state of retail e-commerce
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
James Thomson knows Amazon, having spent years heading up Amazon Services, and understands the challenges smaller retailers are facing in the e-commerce…
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