Merchandising News & Media
Nordstrom shuttering over a dozen stores
May 8, 2020
High-end retailer Nordstrom plans to permanently close 16 stores of its 116 full-line store locations and the move will likely have a negative impact on mall…
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NRF economist: Retail recovery will be gradual, dependent on location
May 8, 2020
Predicting when retail across the U.S. will resume to normal activity is difficult to do as economic recovery will likely be gradual and vary depending on…
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Fashion retailer boosts inventory, fulfillment with AI
May 7, 2020
Canadian fashion retailer Simons is optimizing its inventory and fulfillment processes with the help of AI and predictive analytics technology from Retalon.
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Big adapting ahead for retailers striving to succeed in post-COVID-19
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
COVID-19 is transforming retail in unprecedented fashion and moving forward the customer experience will be transformed as well. Keith Jelinek, managing…
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Macy's opening 68 stores to start
May 1, 2020
Macy's hopes to have all its 775 stores open for business within six weeks and is initially opening 68 next week.
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Wegmans starts limiting customer activity in stores
April 14, 2020
In light of the ongoing COVID-19 pandemic Wegmans has begun reducing consumer occupancy and limiting how many customers can be in a store at a given time.
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Amazon hiring on once again to handle pandemic's online shopping surge
April 14, 2020
The online shopping surge due to the ongoing COVID-19 pandemic is driving Amazon to hire on another 75,000 employees less than a month after it announced it…
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Online tactics to revive brick-and-mortar in a post-pandemic economy
by Marcel Hollerbach — CMO, Productsup
As COVID-19 rages on, Marcel Hollerbach, CMO at Productsup, explains that at some point, social distancing will end and consumers will once again fill retail…
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Casey's General Store expands delivery, adds essential items
April 9, 2020
Casey's General Stores has expanded its DoorDash partnership to provide delivery to 579 locations, seven days a week, across the company's 16-state footprint…
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Deloitte strategy experts: Cloud services bode big rewards for retail segment
by David Linthicum, chief cloud strategy officer and Jerry Hoberman, principal, Deloitte Consulting LLP, Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Deloitte Consulting LLP's Chief Cloud Strategy Officer, David Linthicum, and Jerry Hoberman, principal, share insight on how and why cloud adoption and…
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Grow your retail business with new customer trends
by Rekha Brar — Founder and Owner, Blossom Box Jewelry, Blossom Box Jewelry
Rekha Brar, founder and owner, Blossom Box Jewelry, shares tips and her tactics for driving customer engagement and why it's so important to reach shoppers the…
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Bath & Body Works: We're an essential service in light of COVID-19
April 3, 2020
Beauty and bath retailers Bath & Body works want to reopen claiming it is an "essential" business as the COVID-19 virus outbreak continues to expand across…
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Performance Food Group partners with grocers during coronavirus pandemic
April 3, 2020
Performance Food Group Co., which owns Vistar, has established partnerships with grocery and retail companies to strengthen its business during the coronavirus…
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Why content localization equals success in global markets
by Ryan Soos — Sr. Customer Success Manager, Smartling
Ryan Soos, senior customer success manager at Smartling, offers insight on content localization and why it's all about putting the customer first and creating…
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Smith's stores launch senior citizen shopper hours during COVID-19 outbreak
March 18, 2020
The latest retailer and grocer to designate specific shopping hours for seniors due to COVID-19, the coronavirus, is Smith's Food & Drugs.
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Coronavirus prevention focus of pop-up in DC
March 13, 2020
Seeing a demand among Washington, D.C. residents for coronavirus prevention supplies prompted a retail pop-up store near Gallaudet University.
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Vntana founder talks AR, VR, XR and delivering a digital experience into the real world
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Vntana Founder and CEO Ashley Crowder sees a big future ahead for AR and VR what she calls XR technology and the quest to provide retail consumers a virtual…
read nowDiane von Furstenberg partners with Mastercard to enhance in-store experience
March 10, 2020
In a quest to boost customer experience and also deliver intelligent insight to store associates, fashion icon Diane von Furstenberg is partnering with…
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5 reasons why chatbots represent a huge opportunity for retailers
by Julien Rio — Marketing Director, Engage Digital, RingCentral
Julien Rio, marketing director at RingCentral Engage Digital, outlines some reasons e-commerce retailers should consider using chatbots.
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7-Eleven opens first 'Evolution Store' concept
March 5, 2020
Following a successful beta program that kicked off a year ago, convenience store giant 7-Eleven, Inc. has opened its first public Evolution Store concept…
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