Tiffany & Co. sells to luxury group for $16.2B

November 25, 2019

Tiffany & Co. is being acquired by luxury portfolio, LVMH, for $16.2 billion. The deal will give the New York jewelry icon greater resources and support…

When will retail fight back?

Tien Tzuo, Zuora cofounder and CEO, believes that while the retail industry has seen the biggest disruption of all [aka Amazon], it hasn't done much to…

Manhattan’s biggest retail store opens its doors

November 22, 2019

Nordstrom, at 225 W. 57th St. in Manhattan, New York is welcoming holiday shoppers and owns the title of the biggest freestanding store in the borough. The…

What undergarments reveal about the human psyche and what it means for retail

Linda Jeo Zerba, founder of Big Squirrel, believes the undergarments product category can tell a lot about the new reality under which brands are operating.

House of Klarna holds immersive retail pop-up experience

November 14, 2019

A 10-day immersive retail pop-up experience in London, called House of Klarna, offered everything from fashion to lifestyle events for Manchester shoppers. The…

Casey’s General Stores taps Service Management Group for CX management

November 14, 2019

In a quest to discover customer insights, as well as expand loyalty with customers, Casey's General Stores is teaming up with Service Management Group, a…

Mobile powering early holiday shopping surge, claims study

November 13, 2019

Adobe Analytics reports holiday shoppers have spent $19.7 billion so far, a 17.5% increase from a year ago. 

Gen Z influencing household spend, reveals NRF report

November 12, 2019

Today's Generation Z (those born in 1995 or after) is having a greater impact and influence on household spending, according to the National Retail…

Achieving the benefits of a retail sustainability strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

JoAnn Martin, vice president, industry strategy and market development, at JDA Software, explains how and why sustainability is now a top strategy for…

Consumers will be busy shopping this holiday season

November 11, 2019

A Tinuiti research report reveals consumers will be bullish on holiday spend this year, with Gen X shoppers likely spending the most. The research, which…

Delivery the prime competitive weapon in retail grocery

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon's move to offer free delivery to current Amazon Fresh customers reveals how delivery is front-of-mind for retailers battling for consumer loyalty and…

Zulily debuts price comparison tool, offers to match Amazon, Walmart holiday sales

November 6, 2019

Online retailer Zulily is offering a comparison tool that let shoppers review its prices against major competitors, including Amazon and Walmart, and will…

Formation VP defines personalization — why it's critical to the retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Nicole Amsler, vice president of marketing at Formation — a company that helps brands reach millions of customers each day — shares her insights on what retail…

5 strategies for combating pressure at the shelf

Missy Pydo, vice president of client development, Inmar, shares insight on why retailers, aiming to boost success of a brand at shelf, should walk before they…

How retailers use AR, VR and 3D to enhance product visualization

Augmented reality (AR), virtual reality (VR), and 3D product visualizations can help e-commerce retailers enhance the customer experience, increase sales and…

Presented by RetailCustomerExperience.com

3 ways digital kiosks drive retail sales

Self-service retail solutions of all kinds are helping retailers effectively drive sales while creating a seamless and customized shopping experience for their…

Presented by KioskMarketplace.com

Digital much more entwined in consumers’ lives than most realize

October 25, 2019

The average person estimates they use seven digital services a day, but, in fact, they are using more than 30 daily basis, according to an AppDynamics' App…

Toys R Us e-commerce presence gets a new life thanks to Target

October 23, 2019

While no longer a brick-and-mortar player after going bankrupt, Toys R Us is partnering with Target to relaunch an e-commerce channel, ToysRUs.com, giving the…

Rue21 taps GroupBy to enhance digital shopping experience

October 23, 2019

Fast fashion retailer, rue21, is deploying the GroupBy User Experience Platform, including search, navigation, recommendation and personalization features, to…

Forever 21 running liquidation sale as Canadian store closures loom

October 22, 2019

Fashion retailer, Forever 21, is running liquidation sales at its Canadian stores.