Merchandising News & Media
Smith's stores launch senior citizen shopper hours during COVID-19 outbreak
March 18, 2020
The latest retailer and grocer to designate specific shopping hours for seniors due to COVID-19, the coronavirus, is Smith's Food & Drugs.
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Coronavirus prevention focus of pop-up in DC
March 13, 2020
Seeing a demand among Washington, D.C. residents for coronavirus prevention supplies prompted a retail pop-up store near Gallaudet University.
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Vntana founder talks AR, VR, XR and delivering a digital experience into the real world
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Vntana Founder and CEO Ashley Crowder sees a big future ahead for AR and VR what she calls XR technology and the quest to provide retail consumers a virtual…
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Diane von Furstenberg partners with Mastercard to enhance in-store experience
March 10, 2020
In a quest to boost customer experience and also deliver intelligent insight to store associates, fashion icon Diane von Furstenberg is partnering with…
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5 reasons why chatbots represent a huge opportunity for retailers
by Julien Rio — Marketing Director, Engage Digital, RingCentral
Julien Rio, marketing director at RingCentral Engage Digital, outlines some reasons e-commerce retailers should consider using chatbots.
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7-Eleven opens first 'Evolution Store' concept
March 5, 2020
Following a successful beta program that kicked off a year ago, convenience store giant 7-Eleven, Inc. has opened its first public Evolution Store concept…
read nowDiane von Furstenberg taps NewStore to enhance customer experience
March 3, 2020
Luxury fashion brand Diane von Furstenberg is partnering with NewStore, an omnichannel-as-a-service provider, to boost the brand and customer experience while…
read nowFunko supports kids’ toys with interactive retail touchscreen
March 2, 2020
Funko, a maker of collectible vinyl figurines, unveiled a patent-pending vending machine with a touchscreen that dispenses character toys called…
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Why retailers need a single source of truth to stay competitive
by Rafael Esberard — VP of Sales, VTEX
Rafael Esberard, VP of sales, North America, VTEX, shares why a 'single source of truth' is critical for attaining the strongest competitive advantage in this…
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Former Amazon exec on the state of retail e-commerce
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
James Thomson knows Amazon, having spent years heading up Amazon Services, and understands the challenges smaller retailers are facing in the e-commerce…
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Visual search in 2020: Where it stands and where it's headed
by Jeff Hunt — CEO/Founder, Snap36
Jeff Hunt , founder and CEO of Snap36, offers up insight on why retailers need to start thinking about optimizing the retail site for visual search.
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How retailers can be ready for busy sales seasons with proactive maintenance
by Tom Buiocchi — Executive Director, President & CEO, ServiceChannel
Tom Buiocchi, executive director, ServiceChannel, explains how putting systems and technology in place that support facilities management all year pays…
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Cruise company unveils reimagine shopping experience
February 25, 2020
Starboard Cruise Services is debuting a "reimagined shopping experience," onboard its Celebrity Silhouette, the cruise line's fourth shop being transformed as…
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Acquisition keeps Forever 21 in business
February 24, 2020
Fashion retailer Forever 21 will remain in business due to a joint $81 million dollar acquisition by Authentic Brands Group, Brookfield Property Partners and…
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How To: Use lighting to enhance customer experience
by Bill Plageman — VP of Marketing & Product Mgt, Amerlux
Bill Plageman, vice president of marketing and product development at Amerlux, explains why lighting should be viewed as a critical element in the retail…
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Is customer experience enhanced by branding e-commerce shipping boxes?
by Pete Galbiati — Director of Marketing, Peachtree Packaging and Display
Pete Galbiati, director of marketing for Peachtree Packaging & Display, offers up insight on why it's time for retailers to consider how on-the-box branding…
read nowUK digital retailer taps Oracle for product forecasting
February 21, 2020
N Brown Group Plc, a U.K.-based retailer that sells clothing, footwear and homewares through four brands, is migrating to the cloud with the help of Oracle's…
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Unused gift cards hit $21B mark
February 20, 2020
Consumers aren't rushing out to use gift cards, often cited as the most wanted holiday item, which now total about $21 billion.
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3 ways automated supply distribution transforms retail
by Howard Calderon — CEO, IVM
Howard Calderon, CEO of IVM, Inc. outlines the benefits of automated supply distribution, from providing ease of experience for customers and retail employees…
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Tiffany & Co, Flowerbx team up on pop up just in time for Valentine's Day
February 13, 2020
Shoppers at Tiffany's Flagship Next Door, in New York, can now shop for jewelry and flowers at a pop-up created with flower delivery service Flowerbx.
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