Merchandising News & Media
IoT proving valuable in driving customer experience, savings and operational efficiencies
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers not using Internet of Things technology may soon want to investigate its potential given big opportunities to boost the customer experience and save…
read now
Report: Wal-Mart top retailer in apparel sales
March 30, 2017
Amazon isn't the leader of everything in retail apparently as Wal-Mart is the top apparel retailer and part of its success is likely tied to its acquisition…
read nowMark-downs a big lure for the female shopper
March 29, 2017
Nearly half of U.S. female shoppers, 45 percent, will only step into a retail store if there's a sale of 41 percent or more being offered.
read nowBaby Boomers love the retail discount
March 28, 2017
When it comes to shopping the Baby Boomer generation isn't interested in paying full price when it comes to cars, smartphones, electronics, appliances or…
read now
Engaging millennials: Value trumps message
Millennials aren't the only ones feeling overwhelmed by the barrage of advertisements. A 2016 HubSpot survey showed 91 percent of respondents feel today's ads…
read nowPersonalization, price still top of mind for consumers
February 28, 2017
Price remains top of mind for consumers but shoppers also view personalization and fulfillment are key reasons for shopping a retail location.
read now
Intel CEO: Data playing invaluable role in retail transformation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Intel CEO Brian Krzanich has seen the personal computer transform the world and now he, along with the rest of the retail industry, is watching another…
read now
Amazon's Treasure Truck banking on retail consumer whimsy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
While the New York Times describes Amazon's Treasure Truck as another of Amazon's "puzzling retail experiments," it can be viewed as Amazon's continuing effort…
read nowNordstrom most popular retailer, reveals survey
February 14, 2017
Nordstrom may not be popular with President Donald Trump but it is among consumers, ranking tops as the favorite fashion retailer for the fifth year in a row…
read now
Donald Trump, Nordstrom, Ivanka Trump: How politics now play into the retail customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In simple terms, social media and the internet have given consumers the loudest and biggest mouthpiece to project their views and feelings and actions. But it…
read nowTarget going small again on Long Island retail front
February 10, 2017
Target is launching its third small-format at a Long Island, New York location.
read now
The 1 thing forgotten at the world’s largest retail event
There is no doubt, that in the current age, information is critical. When everything online is connected to a cloud and data is accessible in real time…
read nowWatch out, Amazon: Wal-Mart enhances shipping options
February 7, 2017
Wal-Mart is "moving at the speed of a startup," according to its CEO, by launching free two-day shipping without any membership fee involved.
read nowRetail was all about promotions in 2016, reveals study
February 1, 2017
Nearly half, 44 percent, of orders in 2016 were sold on a promotion and 67 percent were sold on a markdown, according to new data from the DynamicAction Retail…
read nowDirty Lemon taps text as direct sales channel
January 31, 2017
A wellness beverage retailer is selling product direct to consumers via text messaging — a channel it claims also makes for a personal retailer-consumer…
read nowTarget promotes marketing leader to EVP, CMO
January 31, 2017
Rick Gomez is now executive VP and CMO for Target and will oversee brand positioning and integration of all marketing programs.
read nowClutch expands mobile marketing strategy with Persio acquisition
January 24, 2017
Customer management and marketing analytics player Clutch is buying Persio, a mobile promotions platform, in a quest to expend its mobile marketing…
read now
Lululemon taps data intelligence to amplify customer experience, relationship
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The athletic apparel brand is striving to build its human connection with consumers with data analytics.
read nowSupervalu taps former Target leader for VP role
January 19, 2017
Anne Dament, a former Target senior merchandising leader, is the new senior VP of retail, merchandising and marketing for Supervalu Inc.
read now