Why retailers' collaboration is more than a win-win, it's a win-win-win

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Collaboration and partnerships between retailers are more common than ever, and that's a great thing for veteran retailers and newcomers launching products.

Argo Tea talks exceeding tea-lover expectations while advancing product innovation

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

It's not easy being a beverage player these days as consumers want everything from great flavors to healthy options, and increasing competition is only making…

RadioShack gift card court battle nears resolution with $40M settlement

August 27, 2015

Defunct retailer agrees to plan to refund a good number of consumers holding valueless cards.

Enhance food safety with new color-coded ladles

Enhance food safety and prevent cross-contamination with FFR’s new Stainless Steel Color-Coded Ladles.

Dickey’s Barbecue selling products in grocery stores

August 21, 2015

Dickey’s Barbecue Pit is selling its signature buttery rolls in 180 Jewel-Osco grocery stores throughout the Chicagoland area.

Target loses merchandising chief, creates new VP COO role

August 21, 2015

The executive shuffle continues with a new CFO hired on as well.

Amazon opening yet another Texas fulfillment center

August 21, 2015

E-commerce giant already employs more than 3,500 in the state.

Back-to-School: 4 ways retailers can cash in

by Bryan Pearson — President, LoyaltyOne

Retailers need to recognize the event of back-to-school shopping has changed. It’s no longer a mother-child outing shaped by retailers. Now students are…

Macy's multi-prong strategy targets boosting in-store, online experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Despite lackluster earnings in the second quarter, the retailer is taking some big strides in next months to regain market footing.

Bond Brand Loyalty names Mike McDowell Vice President of Business Development

New hire to cultivate and nurture North American client relationships in rapidly changing consumer loyalty space.

Secure high-theft electronics and more with new retractable tether

Secure high-theft electronics and more with FFR’s new Retractable Tether with Adjustable Collar.

Staples debuts entrepreneurial product portfolio

The seven winners of the Crowd2Shelf tech innovation contest are within consumers' reach at Staples.com.

Protect signs in misted areas with new waterproof pouch sign holder

Protect signs in misted and high-humidity areas with FFR’s new Vinyl Pouch Sign Holder for Misted Environments.

Apple taking a bigger bite of watch market than many expected

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The electronics device innovator's Watch was predicted to have some impact on the traditional timepiece-making market, but the actual bite may surprise most…

Witness: The crumbling tenents of quality customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Was it a social experiment? No clue, but it clearly wasn't a warm fuzzy consumer interaction.

Engaging the millennial shopper: It's not easy but it can be done

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Getting millennials on board as loyal customers isn't just about tweeting, posting and sharing the latest products on Instagram.

Lululemon brews unique approach for luring male shoppers

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Lululemon obviously believes the way to building a bigger male consumer base is all about crafting the right beer.

Sears struggling but gaining ground as back-to-school retailer

August 4, 2015

Sears may have had a rough second quarter, but a new retail shopping report reveals it’s still got some mojo in the back-to-school consumer season.

Back-to-School: Making shopping easier key to driving customer loyalty, engagement

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Consumers rely on lists for back-to-school shopping, so helping them find what they need as easily as possible enhances the store experience and drives loyalty…

App-less mobile tool strives to engage shoppers, boost traffic and sales

Web platform offers up engagement opportunity as well as data analytics capability.