AT&T remodels 2,200 stores

July 28, 2010

AT&T has announced the completion of a store redesign across more than 2,200 retail locations nationwide — a research-driven initiative to provide a more…

Matalan installs merchandising optimization tools

July 27, 2010

Quantum Retail, a merchandising optimization software provider, has announced that Matalan, the United Kingdom fashion and homeware retailer with more than 20…

The Aspirational Tourist

by Annamaria Turano — Executive Director, MCAworks

Remember your last out-of-town getaway?  You probably wandered into a few shops at your destination to browse, buy a few mementos, or just pass the time before…

The manufacturer's role in shopper-centric category management

Manufacturers and retailers need to work together to get the most benefit from shopper-centric analytics.

UK retailer One Stop uses behavioral planning tool to optimize store space

June 22, 2010

Galleria Retail Technology Solutions has announced that One Stop, a leading UK convenience retailer, has selected Galleria to help it optimize selling space…

RBM Technologies introduces solution for product-level merchandising execution

June 17, 2010

RBM Technologies, provider of in-store visual merchandising management solutions for retailers, has announced a new product offering to help retailers optimize…

The Art of Waiting

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

When Apple Computer announced the Apple Store, more than one industry pundit predicted the project’s demise. "Apple is a technology company," they said. "They…

TradeStone, First Insight bring social media to the product design process

June 8, 2010

TradeStone Software, developer of solutions that unify the design, sourcing, ordering and delivery of private label and branded goods, and First Insight, a…

Jewelry retailer adds sparkle to merchandise with LEDs

June 8, 2010

What makes a piece of jewelry stand out from others doesn't just have to do with the four C's (cut, color, clarity and carat). Sometimes it has everything to…

The four types of convenience store shoppers

By understanding these different motivations, brands can better leverage true, in-the-moment behavior to trigger purchases.

P&G to use Tobii eye tracking systems

June 1, 2010

Tobii Technology Inc., provider of attention and visibility measurement technology, has announced today that Procter & Gamble, the world’s largest consumer…

Retail Review: Total Wine & More

For fans of potent potables, a mind-blowing experience awaits within an old Circuit City location.

Five trends to help retailers compete on convenience

A time-starved populace demands immediate gratification, but it won't compromise on selection.

Stein Mart selects Oracle Retail suite

April 20, 2010

Stein Mart Inc. has selected a broad suite of Oracle Retail merchandising and planning applications to support its strategy of delivering freshness in…

Going "Beyond" Customer's Expectations

by Annamaria Turano — Executive Director, MCAworks

On New York's east side, there’s a store with exceptional customer service.  It's not on Madison Avenue. It's not on 5th Avenue. It starts with a “B” but it’s…

JCPenney, People magazine announce cross-promotional partnership

April 18, 2010

J.C. Penney Company Inc. and People StyleWatch have teamed up to make it easier than ever to find the latest celebrity-inspired fashion looks and trends…

April Quote

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Are the experience you offer customers and the stories they share about you the same?

What's Really Good About HomeGoods

by Annamaria Turano — Executive Director, MCAworks

Do you find yourself regularly going to HomeGoods?  Just to see what’s there?  You’re not alone; the fans of HomeGoods are numerous and extremely enthusiastic…

The Automated and Connected Store

Store revival in retail will require a monumental shift in the retailer's mindset for overhauling a customer's destination shopping experience, personalized…

Target selects DemandTec for assortment optimization

March 23, 2010

DemandTec Inc., a provider of on-demand optimization solutions for retailers and consumer products manufacturers, has announced that Target Corp., the…