Online retail a big focus for holiday shoppers, reveals survey

November 1, 2016

At least half of holiday shoppers are intending to buy gifts online this year, according to the annual Deloitte holiday survey on consumer spend and trends.

Survey: Digital strategy key for retailer success

October 31, 2016

A digital e-commerce strategy is more critical than ever for retailers, as a new survey reveals that consumers love shopping online — especially on Amazon …

Why egift rewards during holiday season are a win-win

Retailers and consumers are leveraging egift rewards for holiday promotions and passing on checks.

Tackling EMV: 4 action items to ease the deployment effort

BTM Global President Tom Schoen provides insight on preparing and executing a payment technology migration.

Female shoppers more lucrative than males, reveals new study

October 18, 2016

Marketers hoping to snag greater consumer attention need to focus on the female shopper, as women are most likely to buy via mobile devices and are less…

Study: Mobile shopping and purchasing have become the norm worldwide

October 11, 2016

Mobile shopping and purchasing have become the norm across the globe as 75 percent of smartphone and tablet users said they have purchased a product or service…

3 tips to avoid being ‘spooked’ by holiday shopping

How can retailers ensure continued success well into (and beyond) the holiday shopping season? The answer: Mobile.

Kohl's Pay is here

October 10, 2016

And here comes another Pay.

Staples adds Apple Pay to mobile site

October 10, 2016

Staples has announced the availability of Apple Pay on its mobile website, m.staples.com, according to a company press release.

4 ways mobile can boost the bottom line

James Robins, CMO at Canvas, offers up four ways mobile technology can help retailers improve the bottom line, and make for happier customers and a happier…

[Webinar] How to create the seamless cross-channel connection

by Retail Customer Experience

Today's shoppers browse online while checking out shelves and racks in brick-and-mortar retailers, so building loyalty and brand advocacy is challenging.

[Free webinar] How Express.com boosted site search conversions by over 18%

by Retail Customer Experience

Express.com offers up insight on how it boosted its site search conversion rate.

5 steps toward campaign hyper-personalization

In today's data-driven economy, standard campaign personalization alone isn't enough. Customers expect marketers to use their data competently; the ability to…

Consumers expect to get holiday shopping done before turkey day

September 19, 2016

Early discounts are one reason one third of consumers expect to finish holiday shopping before November, and many of those shoppers will hit Amazon for…

Sophisticated apps proving a win for retailers

September 15, 2016

Putting some effort into the mobile app can pay off, as a new study reveals transaction boosts of more than 50 percent.

Chase signs Best Buy to accept Chase Pay

September 15, 2016

Chase has signed a multiyear agreement for Best Buy to accept Chase Pay in its stores, on BestBuy.com and in the Best Buy app.

Kohl's, Macy's among 'genius' digital retailers

September 13, 2016

JC Penney, Nordstrom, Macy's and Kohl's are on a 'genius level' when it comes to digital smarts, but no one is close to attaining Amazon's impressive…

DSW partners with Infor on retail commerce apps

September 12, 2016

Footwear retailer DSW is hoping to provide a more seamless shopping experience with a new commerce application suite that will provide flexibility, greater…

Pokémon GO: A retailer's dream, or a network/app management nightmare?

Most retailers take advantage of applications to improve customer engagement. To facilitate wireless coverage for customers using a retailer's mobile app (who…

Pokémon GO inspires Bloomies' social media omnichannel effort

September 9, 2016

Leading retailer Bloomingdale's is hoping to spark fall season sales with a unique customer engagement effort using social media.